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The quality and cleanliness of the building was satisfactory for the money. However, there was a hot water circulation issue during our stay and the way it was handled was terrible. We had no hot water during our stay and this left my kids and...More
1 Thank joannami09
Response from hotelmanager379, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Seattle - ShorelineResponded 4 weeks ago
We have looked into your reservation and communication with IHG and Hotel management. We are so sorry about the inconveniences of this situation, I do see that the circulation issue was found 20 minutes after you checked in which is why they didn't tell you...More
Stayed 2 nights, one to sightsee and one going on a cruise. Every employee was friendly and helpful with all inquiries. Whether it was restaurants or calling a taxi, everything was done with enthusiasm. Room was very clean and bed was comfortable. Breakfast room was...More
The staff there was great. The front desk to the staff helping at the morning breakfast. Always a smile and sling to help with anything and making suggestions. The room was very clean and the beds were comfortable. Definitely stay here againMore
Response from hotelmanager379, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Seattle - ShorelineResponded 5 weeks ago
Thank you so much for the amazing feedback on your recent stay with us. I have shared your comments with all our staff and let them know how great a job they are doing. We love hearing such great comments on our service and our...More
Nice clean hotel. Staff friendly and helpful. The breakfast was good, plentiful and well stocked. Room was clean, we had the top floor, which was quiet. Plenty of spaces for parking.
Cookies were available in the afternoon, which were nice.More
Thank Robert H
Response from hotelmanager379, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Seattle - ShorelineResponded 1 June 2018
Thank you so much for the wonderful review and feedback on your recent stay with us. The cookies are the highlight of all of our shifts here at the hotel. We are so happy that you enjoyed your stay and we were able to be...More
The hotel location is good and the suite was spacious. The breakfast was pretty ordinary and not suggested for those who love a great variety. This was a budget breakfast. The hotel rate was pretty high for a 3 star hotel and didn’t give me...More