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Hilton Garden Inn Anchorage

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Hilton Garden Inn Anchorage
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655 Reviews from our TripAdvisor Community

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Showing 644: English reviews
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Arizona
Reviewed yesterday NEWvia mobile

First time visitor and we were taken care of! Everyone was very helpful! Gave us lots of good ideas on places to visit and even offered us a ride to where we needed to go! By far the friendliest staff I have ever came across! Food was good! great restaurants in walking distance! Would recommend family to stay here if...

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Helpful?
Thank Retta S
Anchorage, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 14 January 2017

Hilton Garden Inn Anchorage has the friendliest staff throughout the hotel. Clean, efficient, courteous, goes out of their way to accommodate any guest in the hotel!! We have been staying here for the past 2 years and love it totally!! Each time we love to see the same smiling faces. The food is excellent and top notch service :) A...

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1Thank Morgan A
About Hotel's Favourite Review
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello Morgan A, Wow! Thank you so very much for your amazing review of Hilton Garden Inn Anchorage! Our goal is to provide our guests with a level of cleanliness and accommodating service that keeps them returning to our hotel. I am pleased to hear we accomplished this with you. I will be sure to share your kind words with...

Salt Lake City, United States
Reviewed 5 days ago NEW

Have stayed at this hotel a few times and every time they claim the internet and wifi is down and it is a the internet providers problem. Not the case, there are two other Hilton properties next door and across the street, I have stayed at both and neither has internet problems. This particular hotel does not seem to want...

Review collected in partnership with Hilton Garden Inn
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Thank 83aaront
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

Dear 83aaront, Thank you for sending us your feedback. My sincerest apologies for your experience. We strive to offer fast, high speed internet to all our guests. I am so sorry we failed in providing you with adequate service. I am currently looking into the issue as our internet seems to be running smoothly and have not heard any other...

Reviewed 5 days ago NEW

Parking very easy, Large Lobby and Restaurant and Bar. Staff great Pool getting worked on for the moment. Big Lobby. Rooms were good. Staff helped anyway they could. Gym was good. Nothing bad to say about the hotel. Ws there when two hockey teams were there. They fed them in a different area. They cared about the people who were...

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Helpful?
Thank Michael S
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

Michael S, Thank you for taking the time to review your stay at the Hilton Garden Inn, Anchorage Alaska! We are pleased to hear that you stay was enjoyable especially when there teams on property. I am so very happy to know that the location was ideal and the staff were accommodating. I will make sure the entire staff know...

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

New-ish hotel that's just a short ride from the airport on the free hotel shuttle. The staff are very friendly and rooms were clean. There's a hotel restaurant and bar with surprisingly decent food for being at a hotel. We didn't eat the breakfast buffet and opted to order a la carte. There's a Starbucks, Fridays and Golden Corral within...

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Helpful?
Thank wilsonkat
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

wilsonkat, Thank you for taking the time to review your stay at the Hilton Garden Inn, Anchorage Alaska! We are pleased to hear that you stay was enjoyable. I am so very happy to know that the location was ideal! I will let our Chef Bobbi know how much you enjoyed the food. We look forward to seeing you again...

New Orleans, United States
Reviewed 1 week ago

From the moment I walked into the Hilton Garden Inn (for business) I knew it was top notch. The two front desk receptionist's Casandra and Greta where excellent. Quick check in with my Free Breakfast coupons ready (normally you have to wait for them to write the out). The breakfast was excellent. Best Omelet I have had in years (thanks...

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Helpful?
Thank M G
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

M G, Thank you so much for your review of Hilton Garden Inn Anchorage! It pleases me to hear your stay was so enjoyable. Our goal is to offer a level of service that makes our guests' stay most memorable especially our "road warriors". I will be sure to share your kind words with our staff. I know they will...

Bethel, United States
Reviewed 1 week ago

I encounter up to 75 stays per year, nationwide, and by far the Hilton Garden Inn Anchorage property is one of, if not, the best property in the Hilton family of hotels. Staff is always friendly, helpful, and have the passion to provide the best possible service. Very comfortable beds, sometimes I wake up in the middle of the night...

Review collected in partnership with Hilton Garden Inn
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Thank 382clarenced
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

382clarenced, WOW, Thank you for sending us this glowing review, The entire staff here at the Hilton Garden Inn Anchorage are so happy that we made you feel welcome! . We strive to create a memorable stay. I am so glad we achieved that with you. Thank you again for time. We look forward to welcoming you back to Hilton...

Kodiak Island, United States
Reviewed 1 week ago

I stayed at the Hilton Garden Inn in Anchorage, AK for a week. The airport shuttle was prompt even with my arrival being late in the evening and my departure in the early morning. My room was clean, staff were friendly and helpful. I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Thank charleak
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

charleak Thank you so much for sending us your feedback in regard to your stay at the Hilton Garden Inn Anchorage! I am so pleased to hear our shuttle staff was attentive to your needs! It is our goal to provide our guests with a level of quality service that makes their stay most comfortable. I am so glad we...

Reviewed 2 weeks ago

From the time we checked in all smiles and attention from the staff. The room was extremely clean, had an amazing view of the mountains and the coffee they supplied in the Kurig was so good I didn't even need to go to Startbucks "which is close by if you do want to" Came back after a day out and...

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Thank Rick E
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

Rick E, Thank you for taking the time to review your stay at the Hilton Garden Inn, Anchorage Alaska! We are pleased to hear that you stay was enjoyable. I am so very happy to know that the view was ideal and the staff were accommodating. I will make sure Jirleen knows what a great job they all did! We...

Unalaska, United States
Reviewed 2 weeks ago

front Desk Staff need to be better trained for guest greetings. I stay at Hilton around the world/Country and have never had an Issue until now. When I arrived at the hotel it seemed like I was making her do extra work checking me in.

Review collected in partnership with Hilton Garden Inn
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Thank U2188TMedwardh
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

U2188TMedwardh, Thank you for sending us your feedback. My sincerest apologies for your experience. We strive to offer friendly and helpful service for our guests. I am so sorry we failed in providing you with adequate service. We do hope to have an opportunity to host a future stay with you, so we may provide a better experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Anchorage

Address: 4555 Union Square Dr, 4555 Union Square Drive, Anchorage, AK 99503-7245
Region: United States > Alaska > Anchorage
Price Range: RM514 - RM1,280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Anchorage 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Anchorage Hotel Anchorage
Anchorage Hilton Garden Inn
Hilton Anchorage
Hotel Style:
#3 Family Hotel in Anchorage
#5 Business Hotel in Anchorage
#6 Romantic Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Anchorage staff and other travellers.
15 questions
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Roswell, New Mexico
7 months ago
Cambridge, Massachusetts
Indian Harbour Beach, Florida
over a year ago

See all questions (15)

Questions? Get answers from Hilton Garden Inn Anchorage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Starbucks and TGI Friday's is just a hop away.”
 of 5 bubbles M9098MHmg, 16 Mar 2017 | Read review
“Get a mountain view room, you won't be disappointed!”
 of 5 bubbles 582ricke, 11 Mar 2017 | Read review
“Mountain side rooms are quieter in the early mornings than those facing "C" Street.”
 of 5 bubbles E6045LDjohnh, 26 Jan 2017 | Read review
“All the rooms are awesome and clean!!”
 of 5 bubbles morgana515, 13 Jan 2017 | Read review
“1st floor on the end provides easy access from outside and very quiet”
 of 5 bubbles barrystarr2000, 14 Dec 2016 | Read review
5 of 5