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Best Western Golden Lion Hotel

CancelonUS$121*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$229*
US$121*
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US$129*
US$229*
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Best Western Golden Lion Hotel
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393 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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Florida Keys, Florida
Reviewed 6 days ago NEW

Front desk MONICA was really helpful despite the business and many disruptions during my check in. She managed to stay very attentive to my family and i!!! Which is very important when staying in a hotel. As for the rooms itself they were very clean and beds are so very comfortable. Room service was different both times even though we...

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Helpful?
Thank trueplaya4real
Adam W, General Manager at Best Western Golden Lion Hotel, responded to this review

Trueplaya4real - Thank you for sharing your thoughts on your recent time with us at the Best Western Golden Lion Hotel! We are proud to hear of your great experience and we will be sure to share your remarks with Monika! We hope to see you again soon! Safe Travels!

HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

We were very impressed with the cleanliness of our room. The bathroom was really clean which is of great importance to our family! The shampoo, conditioner and soap dispensers in the shower are so much more convenient that the small amenity bottles in other hotels. With the dispensers, we didn't have to worry about running out of shampoo or conditioner...

Review collected in partnership with Best Western
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1Thank 740buffyg
About Hotel's Favourite Review
Adam W, General Manager at Best Western Golden Lion Hotel, responded to this review

740buffyg- Thank you for taking the time to review your experience at the Best Western Golden Lion Hotel. We appreciate your feedback and are happy to hear that you enjoyed your time with us! We are truly excited about our staff and product and we love showing it off to our guests! Should your travels bring you back to Anchorage...

New York
Reviewed 1 week ago via mobile

I called the front desk because there were people being loud in the hallway and i thought for sure it was going to get worse. But to my surprise the front desk lady (Monika) handled it all with ease. So I just want to thank the beautiful women who did her best to make my short stay tremendous. I am...

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Helpful?
1Thank Me Y
Adam W, General Manager at Best Western Golden Lion Hotel, responded to this review

Me Y- Thank you for taking a moment to tell us about your stay! Unfortunately those types of situations do arise in the hotel from time to time but we take pride in the ability of our staff to quickly resolve those instances. I will be sure that Monika is made aware of your praise and we hope that you...

Reviewed 1 week ago

The bed was very comfortable. There was kind of a table-runner-wide extra going across near the foot of it to keep your feet warm at night and it was absolutely genius. The mini fridge was wonderful to have and the dispensers for soap/shampoo/conditioner/lotion were definitely the way to go. I wish I'd known there would be a hair dryer in...

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Helpful?
Thank Alison H
Adam W, General Manager at Best Western Golden Lion Hotel, responded to this review

Alison H- We sincerely appreciate you taking a moment to provide such detail into your positive experience with us here at the Best Western Golden Lion Hotel. We truly strive to be a "home away from home" for all of our guests and we love to hear people enjoying that! We can't wait for your next visit with us! Safe...

Palmer, Alaska
Reviewed 3 weeks ago

When I arrived the front desk clerk did not greet me. She continued to do whatever she was doing on the computer as if I was not even there. I had to address her before she knowledges my presence. She seemed very unhappy to be at work and did not smile once. She gave no information on any of the...

Review collected in partnership with Best Western
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1Thank T5791DJsarahs
Adam W, General Manager at Best Western Golden Lion Hotel, responded to this review

T5791DJsarahs - Thank you for taking the time to review your stay at our hotel. I'm shocked and embarrassed to hear your comments regarding our staff here on site and I will be sure to look into this immediately and make sure it doesn't happen again at our hotel. It is my goal to build a culture and staff here...

Kenai, Alaska
Reviewed 3 weeks ago

I was surprised and impressed with the makeover of the hotel! Excellent stay, as close to perfect as it gets. Everything we could need was available and the bed was a dream come true! Even the furniture was very comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank 156jonnym
Adam W, General Manager at Best Western Golden Lion Hotel, responded to this review

156jonnym, Thank you for your remarks about your recent stay with us. We are happy to see that the work we are putting in is translating to our guest experience! I will be sure to share your positive comments with our staff. We can't wait for any future visits you may have with us! Until then... Safe Travels, Adam M...

Fairbanks, United States
Reviewed 4 weeks ago

Booked a room with 2 queen beds and got a room with only one queen bed. Did not bring this up as I hoped I might get a better rate than my reservation quoted. No such luck. Great location for my medical visit.

Review collected in partnership with Best Western
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Helpful?
Thank 565parish
Adam W, General Manager at Best Western Golden Lion Hotel, responded to this review

565parish - On behalf of our entire team, I would like to thank you for sharing your comments regarding your stay with us. I apologize for the troubles you encountered during your stay. Rest assured we are taking your notes and using them to approve. We hope to see you again soon and to have the chance to showcase these...

Reviewed 30 March 2017

Hard to give rating on service. The staff hotel was excellent and the room service restaurant was not good. Took over two hours to obtain soup, drink and a desert. They called the room after one hour to ask if we were coming for food. I stated no that I wanted it delivered. It took them another hour to bring...

Review collected in partnership with Best Western
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Helpful?
Thank cherylp58
Adam W, General Manager at Best Western Golden Lion Hotel, responded to this review

Cherylp58 - Thank you for taking the time to review your stay with us at the Best Western Golden Lion Hotel. On behalf of the restaurant team, I would like to apologize for the inconveniences you experienced during your stay. We will certainly use your comments in and effort to make quick improvements here at the hotel. I do appreciate...

Douglas, Alaska
Reviewed 14 February 2017

Quite a few issues. This is the second time we've stayed at this hotel and we will not be back. Burnt out lightbulbs, bulk lotion dispenser held rancid lotion, a lot of noise in the room when we requested a quiet room ( we were placed in a room right next to a major busy road -36th Avenue) and had...

Review collected in partnership with Best Western
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Helpful?
1Thank Michelle K
Adam W, General Manager at Best Western Golden Lion Hotel, responded to this review

Michelle K- Thank you for taking the time to share your comments regarding your recent stay with us. We certainly apologize for not meeting your expectations and do hope you may reconsider in the future and give us another shot. We strive to offer excellent customer service and an unmatched price/value ratio and we will use your comments immediately to...

Madison, Wisconsin
Reviewed 14 February 2017

We booked through Costco travel site for one night. It was excellent stay and clean and the front office was very friendly. Location was only the issue. But we had a car and didn't have any issue. Definitely would recommend to anyone.

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Helpful?
1Thank Dee R
Adam W, General Manager at Best Western Golden Lion Hotel, responded to this review

Dee R- Thank you for taking a moment to share your thoughts on your most recent experience with us here at the Best Western Golden Lion! We are happy to hear of your positive stay with us and appreciate you voicing your opinions on our hotel! We take great pride in both our staff and our product and we are...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Best Western Golden Lion Hotel located only 5 miles from the Anchorage Airport. ... more   less 

Additional Information about Best Western Golden Lion Hotel

Address: 1000 E 36th Ave, Anchorage, AK 99508-4304
Region: United States > Alaska > Anchorage
Price Range: RM532 - RM1,328 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Golden Lion Hotel 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Best Western, Orbitz, Hotels.com, Travelocity, Hotwire, HotelsforEveryone, Priceline, Cancelon, Booking.com, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Golden Lion Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Anchorage
Anchorage Best Western
Hotel Style:
#4 Green Hotel in Anchorage
#13 Business Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Golden Lion Hotel staff and other travellers.
10 questions
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Fairbanks, Alaska
over a year ago
3 months ago
Saginaw, Michigan
7 months ago

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Questions? Get answers from Best Western Golden Lion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check in as late as possible to avoid the rush”
trueplaya4real, 18 May 2017 | Read review
“The upper floors had elevator access. We were on the first floor to the right and had to go up a few stairs with our suitcases.”
P3056UDalisonh, 16 May 2017 | Read review
“OK if your not expecting much and there's no where else to stay.”
danmurphy18, 26 Aug 2016 | Read review
“odd number room on upper floor are quieter”
  • lounge chair - computer table to the right out of picture
  • beds - computer table in the back center
  • in the shower - and lotion and soap in dispensers by sink
  • Bathroom with white light bulbs above sink
  • microwave, TV, Refrigerator
SueinSalem, 14 Aug 2016 | Read review
“Ask for a room on the other side of the highway”
Hiker0957, 6 Jul 2016 | Read review
5 of 5
Cancelon
US$121* /night
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Expedia.comUS$129
Booking.comUS$229
PricelineUS$129
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Prices are for 1 room, 2 adults
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