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Sheraton Anchorage Hotel

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Sheraton Anchorage Hotel
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1,027 Reviews from our TripAdvisor Community

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Showing 985: English reviews
Houston
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed yesterday NEW via mobile

An OK hotel. Pretty lacking in amenities. A bar is all that was open when I was there. But possibly that is due to the time of the year. Most important of all, the beds are very comfortable! There is quite a bit of street noise and the hotel is about a 20 or 30 minute walk to the part... More 

Helpful?
Thank Sabien
2 reviews
Reviewed 1 week ago via mobile

I liked my stay here very much,it is in an excellent location,I like to walk and found it a good spot to walk from,staff were lovely and obliging,I would definitely stay here again,the room was very clean and the bed very comfortable

Helpful?
Thank Corinne C
Amber R, Front Office Manager at Sheraton Anchorage Hotel, responded to this review

Dear Corinne C. Thank you for your kind words about our hotel. We love that you enjoyed your stay with us. We look forward to your return trips to town. Please let us know if you need anything to make your stays with us extra special. Look forward to seeing you soon. Kind Regards, Amber Romeo Front Office Manager More 

Chula Vista
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Spent three nights at this hotel and enjoyed the room size, frig, coffee maker and very comfy beds. Wish the bar/restaurant was open longer but we took taxis to other nice establishments nearby. Staff is very friendly and accommodating.

Helpful?
Thank Diane H
Amber R, Front Office Manager at Sheraton Anchorage Hotel, responded to this review

Dear Diane H, Thank you for taking the time to write a review for the Sheraton Hotel and Spa. We are glad your stay was great and we were able to provide you with exceptional service. We always look forward to creating a great atmosphere for our guests. We love that we could provide that and that your stay was... More 

Detroit, Michigan
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here in the beginning of Nov 2016. Got a room on the 8th floor with a pretty good view of the city and the mountains in the background. Room was on the small size but very clean and comfortable beds. My only reason I rated it only 4 stars was the fact that the parking situation is a little... More 

Helpful?
Thank trippingout613
Amber R, Front Office Manager at Sheraton Anchorage Hotel, responded to this review

Dear Shmuel96, Thank you for your great review of Sheraton Hotel and Spa! We aspire to provide our guests with a comfortable, welcoming stay. It is so great to hear we achieved this with you. I'm sorry to hear that parking was an issue at the hotel. We can always provide you guideance for parking at the front desk or... More 

fairbanks
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

Very nice hotel and comfy beds. Get a high floor with inlet view. Club level is nice. Nice selection of wines and appetizers of an evening. Hot breakfast in the morning. A short walk to shopping and restaurants. Reception checking in and out very speedy. Recommend calling in house reservations over the SPG line. Very accommodating and a little better... More 

Helpful?
Thank shuffleFairbanks
Amber R, Front Office Manager at Sheraton Anchorage Hotel, responded to this review

Dear ShuffleFairbanks, Thank you for your great review of Sheraton Hotel and Spa! We aspire to provide our guests with a enjoyable, welcoming stay. It is so great to hear we achieved this with you. Thank you for your review, and we look forward to welcoming you back in the future! Kind Regards, Amber Romeo Front Office Manager More 

Seattle, Washington
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

Pro's Parking has never been a problem for me here SPG Recognition Edge of downtown so easy in, easy out, still walkable to downtown Con's Older Rooms Heating/Cooling that can be a bit off Spotty Service I stay here all the time for work. If it weren't a SPG Property, I probably wouldn't stay here at all. There are better,... More 

Helpful?
Thank Matt M
Amber R, Front Office Manager at Sheraton Anchorage Hotel, responded to this review

Dear Matt M, First and foremost, thank you for taking the time to comment on your stay with us at the Sheraton Hotel and Spa. I would like to send a sincere apology on behalf of our entire team for not exceeding your expectations during your visit with us. Our goal is to provide a "ten out of ten" with... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

There are not many hotels in anchorage AK but this is one of the few good hotels located in the heart of city. The location good amid many restaurants which serve seafood and other attractions in Anchorage.

Helpful?
Thank Mohd S
Amber R, Front Office Manager at Sheraton Anchorage Hotel, responded to this review

Dear Mohd S, We appreciate you taking the time to post such positive comments. Thank you for your review, and we look forward to welcoming you back in the future! Kind Regards, Amber Romeo More 

Soldotna, Alaska
Level Contributor
4 reviews
Reviewed 27 October 2016

We've stayed at the Sheraton quite often but this last weekend may have been our last, the parking at the hotel has always been difficult but this last stay was the worst. The hotel needs to reserve parking for hotel guests. Also we paid for an upgrade but upon getting to our room we found out that they overbooked the... More 

Helpful?
Thank Caleb K
Amber R, Front Office Manager at Sheraton Anchorage Hotel, responded to this review

Dear Caleb K, Thank You for taking the time to provide us with the feedback about your stay with us. I want to apologize for the inconveniences you went through at our hotel. Please know that all staff have been addressed to ensure parking and room upgrade issues do not happen again during your stay. Again I sincerely apologize for... More 

Travellers are raving about these Anchorage hotels

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 27 October 2016

Stay away from this Sheraton. This property is terrible with no customer service. The hotel Manager Mr. Colin McBeath is very RUDE. Our property was stolen while staying at this hotel and the manager promised us compensation through the corporate insurance. He did not let us make a police report. We never received any compensation. You do not want to... More 

Helpful?
Thank Zakir S
Amber R, Front Office Manager at Sheraton Anchorage Hotel, responded to this review

Dear Zakir S, I am deeply troubled to hear about your experience at our hotel. Thank you for taking the time to review our hotel. I am sorry to hear of your experience and apologize. I wanted to let you know the hotel has gone through a lot of management changes, In hopes to provide out guests with better service.... More 

Anchorage, Alaska
1 review
Reviewed 24 October 2016

Looks good, rooms are nice, but even with a fan in the window blowing 10 degree air into the room its still 90 degrees. I reported the problem 3 times and was given a fan. I had to prob my door open to let in the cooler hallway air. This of course prompted a phone call at 3:00 AM from... More 

Helpful?
Thank austinjstevenson
Amber R, Front Office Manager at Sheraton Anchorage Hotel, responded to this review

Dear Austinjstevenson, Thank you for posting your feedback from your visit with us. I am exstreamly sorry you experienced heating issues during your stay, that were not resolved promptly. I would also like to applologze for the response time of our team. I will be addressing this with all staff involved, and be using your review for training purposes for... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Anchorage Hotel & Spa is luxury lodging with amenities like Ice Spa, Jade Restaurant, Steak & Seafood and 24,000 sq ft of meeting space. We're near Elmendorf AFB, Sullivan Arena, and Alaska Railroad. ... more   less 

Additional Information about Sheraton Anchorage Hotel

Address: 401 East 6th Avenue, Anchorage, AK 99501
Region: United States > Alaska > Anchorage
Price Range: RM384 - RM1,929 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Anchorage Hotel 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Sheraton Anchorage
Anchorage Sheraton
Hotel Style:
#4 Spa Hotel in Anchorage
#21 Business Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Anchorage Hotel staff and other travellers.
12 questions
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Questions? Get answers from Sheraton Anchorage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room of a cemetery! hahahaha But the mountains were in the distance and looked beautiful.”
 of 5 bubbles dianeh695, 13 Nov 2016 | Read review
“High Floor Mountain View-Corner room”
 of 5 bubbles Dealmaker, 22 Oct 2016 | Read review
“HIgh floor for the best mountain views!”
 of 5 bubbles penelopeonthego, 29 Sep 2016 | Read review
“Preferably the lower floor so you don't have to tackle the elevators !”
 of 5 bubbles ducati748af, 25 Sep 2016 | Read review
“14th floor offers a very nice view of the city”
 of 5 bubbles staszeskiland, 23 Sep 2016 | Read review
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