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Beds were comfy, room was clean. Looked like there was newer carpet and paint, and they were updating the TV service while we were there. Breakfast was what you would expect for a complimentary breakfast at this type of hotel, and there were enough options....More
Facility itself was good. Service was terrible. Room wasn't serviced until after 5 pm. Had to retrieve additional supplies ourselves from the front desk and had trouble doing that as the desk was left unattended for lengthy periods of time - more than an hour!...More
I travel a fair amount and stay in a lot of hotel rooms (on the road ~25% of the time) . No question that this is the worst hotel experience ever for me. I stayed four nights from 2/23/18 through 2/27/18. My room was never...More
We had a wonderful time at this hotel ,and we come here often.we also spent christmas eve as well.The service is great and nakia helps with everything . She really makes a difference in the townplace suites.
Thank Green R
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 25 December 2017
Dear Green R,
Thank you for your kind comments. I will be glad to share your comments with those mentioned. We appreciate the opportunity to serve you and your family. Merry Christmas.
Stayed here for a night. It was decent experience and can't complaint about anything. Room, service, staff, are nice. Price is within reasonable limit and amenities are according to the prices. Cleanliness, fitness center, pool were up to par. Rooms come with fridge, microwave, oven,...More
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 17 October 2017
Dear Best Traveler,
Thank you for your kind comments. We appreciate comments from our guests and we share them with our team . Without your feedback, we can not know actually if we are on target or not. Thank you for allowing us to be...More
Yes we are pet friendly. There is a non-refundable Pet Deposit of $100.00. We accept most residential pets up to 130 lbs. They must be on a leash and the owner is responsible for picking up after their pets.