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TownePlace Suites Omaha West

TownePlace SuitesUS$149*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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113 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Fort Collins, Colorado
Reviewed 1 week ago

The staff was very helpful. The rooms were clean. We were given a nice room where we could unload our car of items we were taking to our son and family in Illinois. We especially liked the comfortable beds. Our other son was able to even sleep well on the sofa bed. The breakfast is the usual items: cold cereal,...

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Helpful?
Thank Wayne C
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for your kind comments. I will share them with our team. Thank you for allowing us to be your hosts while you continued your journey.

WINTERSET
Reviewed 3 weeks ago

Reserved online in late Jan. for last weekend in April for family birthday in area. Initial request was for 2 rooms each with 2 queens, one needed to be handicap and close to elevators. Used mobile app to check in, very convenient! Upon check in, we were informed handicap room was on 2nd floor and other room was on 4th....

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Helpful?
Thank SAS1978
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for your comments. I will make sure the team knows.

Cedar Falls, Iowa
Reviewed 4 weeks ago

Omaha has a terrible transportation system, sprawling, non intuitive, no connectivity between areas/neighborhoods, etc. As far as chain brands go though, TownePlace was actually quite good. Dog friendly, updated, clean, good service, nice plug placements in rooms, free wifi, nice fixtures including mobile desk unit and overall good product. This might be the first concept that actually incorporates a stair...

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Helpful?
Thank JTCFIA
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

That you for your comments about my hotel during your recent stay. My staff works very hard to provide a good, clean comfortable environment for our guest to enjoy. On your next stay, please ask the Front Desk for our list of the 100's of local restaurants that range from high end, multi course meals to the more familiar fast...

Reviewed 17 April 2017

Our family reserved two of the 2 bedroom suites for a family Easter weekend in Omaha. We were on the second floor in newly renovated suites. The beds were very comfortable and the set up of the two bedroom suites with kitchens really worked well for our adult children and families. We ate breakfast both mornings and selected from offerings...

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Helpful?
Thank rgomao
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for your kind words about your stay. I will forward your remarks to all of the team. Thank you

Hamilton, Michigan
Reviewed 1 April 2017

Waited nearly 15 minutes (after a 9 hour drive) to check in only to overhear as I walked to the elevator after I was indifferently checked in without an apology that "some people have no patience". Not the ideal first impression. Gold Marriott member

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Helpful?
Thank Lynn C
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Dear Lynn, Thank you for taking time from your day to share your experience about your recent stay. I apologize for my staff falling short in the customer service expected when you stay at a Marriott. I will share your comments with those concerned . Thank you again for your business. Bill

Johnston, Iowa
Reviewed 25 March 2017

This hotel is conveniently located on the west side of Omaha...however, it can be a little tricky to actually get to. Listen to your GPS very carefully or you will be circling back. ;-) My daughter and I spent 4 days here as we were in town for a volleyball tournament. The room was fairly large and we had a...

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Helpful?
Thank Dave C
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Dave, Thank you for your comments. We have requested a repositioning from Google Maps. Our address and the elevated highway conflict with the GPS system. Glad you enjoyed your stay. Hope to see you again soon. Thank you

Reviewed 13 March 2017 via mobile

My wife and I stayed here recently and were really impressed with the quality of accommodations here! The breakfast in the morning was really good and our room was great! If we come to Omaha again we wii stay here!

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Helpful?
Thank JonfromKC
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Jon, Thank you for your kind comments. We have worked hard on our breakfast choices and with the continual input from our guests, we will only keep getting better. If you return after April 30, we will have renovated that breakfast area and will have a new look. We are excited aout the changes in the near future at the...

San Francisco, California
Reviewed 11 February 2017 via mobile

Just got back from Omaha, where I stayed at this hotel. Hotel was comfortable, but nothing special. Pillows were definitely on the softer side, I would have appreciated having a couple of firm options on the bed as well. Location was good for me, other restaurants and a Starbucks were very close. I never tried the breakfast, but it looked...

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Helpful?
Thank heather6jdl
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for your comments. We are under going our renovation and are scheduled to be completed in late April. I will pass on your comments to our Housekeeping Team. Thank you

Lincoln, Nebraska
Reviewed 24 January 2017 via mobile

Bathroom looked brand new. Furniture a bit old could use updating. Good lighting. Share elevator with cleaning staff and ginormous carts that take up most of the elevator. Annoying Acceptable hot breakfast. Coffee and tea station all day. Meh location. Not downtown but right next to Ameritrade and other corporate and start ups. Comfortable enough stay. Full kitchen with microwave...

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Helpful?
Thank C001
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for your comments. You are correct the furniture is in of attention, that is why on January 30, we are starting our renovation and honestly some of the best colors and changes I've seen. We will be finished in May. Looking forward to your next stay with us when we get all polished up.

Dalton, Nebraska
Reviewed 26 December 2016 via mobile

We booked a two room suite to break up a twelve hour drive home on Christmas Day. The room was reserved several days prior. However, when we arrived at 5pm with our toddler we were informed that our room wasn't clean. We could wait an hour or settle for a smaller room. After 6+ hours in the car, we couldn't...

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Helpful?
1Thank NEhuntress
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Dear NEhuntress, I wanted to thank you for your comments. I was advised of your issue when I received a call from my staff informing me that the room you were blocked in decided to extend their stay. Being the holiday weekend and a large demand for that style of room, we were forced to offer you a different type...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about TownePlace Suites Omaha West

Address: 10865 W Dodge Rd, Omaha, NE 68154-2610
Region: United States > Nebraska > Omaha
Price Range: RM594 - RM1,098 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Omaha West 2.5*
Number of rooms: 108
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Also Known As:
Towneplace Suites Omaha West Hotel Omaha
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are transporting material that needs to be in your room, get the first floor. Jog in hall cuts lobby noise.”
waynecE6312GF, 18 May 2017 | Read review
“3rd floor was great”
billa104, 21 Aug 2016 | Read review
“get a room on west side away from 680”
Sooper5, 11 Aug 2016 | Read review
“The pool is right by the main lobby, so if you want quiet, stay off the first floor or stay at the ends of the building.”
MattG324, 28 Jun 2016 | Read review
“First class and very clean and private!”
K3289CYrobertn, 20 May 2016 | Read review
5 of 5
TownePlace Suites
US$149* /night
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Prices are for 1 room, 2 adults
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