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TownePlace Suites Omaha West

Traveller (12)
Room & Suite (17)
Dining (4)
  • Excellent48%
  • Very good28%
  • Average15%
  • Poor4%
  • Terrible5%
Travellers talk about
“full kitchen”(8 reviews)
“bedroom suite”(5 reviews)
“waffles”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
2 Star Hotel
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Reviews (124)
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All reviewsfull kitchenbedroom suitewafflesburner cooktopfrontage roadbit wornfourth floorpool waterboth morningswaffle makerfitness roombeds were very comfortablecold cerealthe general managerwest dodgewest sidethree nights
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11 - 15 of 122 reviews
Reviewed 25 June 2017 via mobile

Beautiful hotel. Great pool and fitness room. Biggest problem is that $200 dollar incidental was taken out and yet was never able to be refunded back to me. I had contacted the hotel a couple different times and no one was able to help me.More

Thank cassey91
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 26 June 2017

Dear Cassey91, Thank you for your comments. Please contact me at (402) 590-2800, ext #503 and Ill be glad to take a look at your issue. I would think its just a hold and will be release in a few days. The hotel released it...More

Reviewed 18 May 2017

The staff was very helpful. The rooms were clean. We were given a nice room where we could unload our car of items we were taking to our son and family in Illinois. We especially liked the comfortable beds. Our other son was able to...More

Thank Wayne C
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 19 May 2017

Thank you for your kind comments. I will share them with our team. Thank you for allowing us to be your hosts while you continued your journey.

Reviewed 3 May 2017

Reserved online in late Jan. for last weekend in April for family birthday in area. Initial request was for 2 rooms each with 2 queens, one needed to be handicap and close to elevators. Used mobile app to check in, very convenient! Upon check in,...More

Thank SAS1978
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 4 May 2017

Thank you for your comments. I will make sure the team knows.

Reviewed 1 May 2017

Omaha has a terrible transportation system, sprawling, non intuitive, no connectivity between areas/neighborhoods, etc. As far as chain brands go though, TownePlace was actually quite good. Dog friendly, updated, clean, good service, nice plug placements in rooms, free wifi, nice fixtures including mobile desk unit...More

Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 2 May 2017

That you for your comments about my hotel during your recent stay. My staff works very hard to provide a good, clean comfortable environment for our guest to enjoy. On your next stay, please ask the Front Desk for our list of the 100's of...More

Reviewed 17 April 2017

Our family reserved two of the 2 bedroom suites for a family Easter weekend in Omaha. We were on the second floor in newly renovated suites. The beds were very comfortable and the set up of the two bedroom suites with kitchens really worked well...More

Thank rgomao
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 18 April 2017

Thank you for your kind words about your stay. I will forward your remarks to all of the team. Thank you

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Price range
US$104 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
US$104 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (17)
Dining (4)
Questions & Answers
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Bill A
9 November 2016|
Response from Bill A | Property representative |
Yes we are pet friendly. There is a non-refundable Pet Deposit of $100.00. We accept most residential pets up to 130 lbs. They must be on a leash and the owner is responsible for picking up after their pets.
Room Tips
"I wouldn't recommend staying here"
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"Small fitness center but not crowded, so may need to go early if you need treadmill :)"
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"Had family on first, second and fourth floors all suites were good."
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"room 107 is close to the front on the main floor. King bed with sofa sleeper."
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