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The hotel was clean and the fitness center was nice, but the service, location and breakfast were not up to Marriott's standards. We stayed there 3 nights and every morning, the breakfast buffet was out of something. Even utensils. The hotel is very hard to...More
Response from Kristy P, General Manager at TownePlace Suites Omaha WestResponded 24 July 2015
Hello – thank you for writing a review and giving me feedback on the hotel. I’m sorry that breakfast was not up to par during your stay. I have address this issue with the department to make sure it does not continue. Providing a memorable...More
We will NEVER go back to this hotel as the front desk girl on sat.morn was lazy, we came down for breakfast at 9:25 and most of the options were out. we asked her if she was refilling them her response was no cause breakfast...More
Thank Amy H
Response from Kristy P, General Manager at TownePlace Suites Omaha WestResponded 21 July 2015
Thank you for taking the time to post your comments. All guest feedback is invaluable as we strive to provide the exceptional experiences that you have come to appreciate at Marriott. I have addressed this situation to make sure it does not happen again.
This hotel exceeded our expectations! Very clean and roomy! It had a full kitchen and cute little couch area. We got to use Marriott points - and we brought our dog- room was perfect! We slept very well in the king size bed, very comfy....More
This was a great hotel at the start and end of a trip out west. We did not meet the evening clerk, so I cannot comment on the other reviews. I will say that it had a great room with good cooking facilities. It was...More
I just needed a clean place to crash for the night on the drive through and this hotel worked just fine. Nothing special but for the cost using points and the location is convenient with some restaurants/bars within walking distance.
US$122 - US$232 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I see you allow pets. What is the pet deposit and is it refundable? Are there any restrictions on number of pets or types of pets?
9 November 2016|
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Response from Bill A | Property representative |
Yes we are pet friendly. There is a non-refundable Pet Deposit of $100.00. We accept most residential pets up to 130 lbs. They must be on a leash and the owner is responsible for picking up after their pets.
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"If you are transporting material that needs to be in your room, get the first floor. Jog in hall cuts lobby..."