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BEST WESTERN Old Mill Inn

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333 Reviews from our TripAdvisor Community

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Showing 332: English reviews
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Reviewed 1 week ago

Best Western Old Mill Inn is a tad difficult to find, but it's worth the search. The rates are excellent. Don't let the tired lobby mislead you--the rooms are large and comfortable. My room included a standard bathroom and a separate jacuzzi bath--a nice touch. Yummy breakfast is included in the cost, which was just under $100 for a king...

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Helpful?
Thank Kathleen M
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Kathleen M, I am happy to learn that you enjoyed the value and we were able to provide you a comfortable experience wit us. Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is great to hear that you enjoyed our yummy breakfast and we are looking forward...

Des Moines, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Great staff and very clean. Little hard to get too but worth the hunt. Breakfast was the best hotel breakfast. And the housekeeping crew were extremely friendly. Our two year old grandson said HI to everyone and they all friendly.

Review collected in partnership with Best Western
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Helpful?
Thank cwing606
About Hotel's Favourite Review
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

cwing606, Wonderful to hear from you and are delighted to discover we met your expectations. Thank you for sharing your positive review we are thrilled you enjoyed the breakfast and friendly interactions with staff and your little grandson is great to hear! Thank you again for your time and we look forward to serving you all with another great stay...

Sioux Falls
Reviewed 1 week ago

We enjoyed our stay very much. It is a great location for us as it is close to my parents. The Hot tub is relaxing and the breakfast is very good. the beds are comfortable and the in -room internet is a necessity for us.

Review collected in partnership with Best Western
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Helpful?
Thank Tom R
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Tom, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We are happy you and your parents were able to relax and enjoyed the hot tube and a good breakfast. Thank you for taking the time to share your wonderful experience and we look forward to serving you...

Chillicothe, United States
Reviewed 1 week ago

Quick weekend trip for the family. Although the location was right off of the interstate, it was difficult to find the exit to get directly to the hotel. Staff was professional and helpful. Guided us to a great restaurant for dinner. About 20 minutes to family-friendly activities such as the Zoo and Museum.

Review collected in partnership with Best Western
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Helpful?
Thank 786kerir
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear 786kerir, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and happy to hear that you found the location to be so convenient for your needs. Thank you for choosing BEST WESTERN Old Mill Inn hotel and We hope to see you again soon.

Holt
Reviewed 2 weeks ago via mobile

Traveling on business,this place is quite, modern and reasonable. The tv is a little fuzzy and hard to see at times but the hospitality by far makes up for that. The breakfast in the morning is what you would expect from a high end hotel. Im happy and plan to stop again

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Helpful?
Thank beaverclever02
Rose A, Director of Sales at BEST WESTERN Old Mill Inn, responded to this review

Thank you for taking the time to review our facility. We appreciate your comments and will definitely look forward to having you in-house again soon. Your patronage is very important to us and I am glad we were able to deliver superior customer service. Thank you again.

Omaha, Nebraska
Reviewed 2 weeks ago

The room was very clean, the decor pleasant. It was also quite spacious. It's always nice to have a microwave and frig in the room. The staff was friendly and helpful. Getting to the hotel was a bit weird, but I think we can blame Omaha for that.

Review collected in partnership with Best Western
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Helpful?
Thank Susan P
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Susan P, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your feedback will serve as encouragement to all of our staff as...

Milford NE
Reviewed 2 weeks ago

We really enjoyed our stay at Best Western. It was clean, and the staff was very friendly. We stayed in the room with the whirlpool tub in it and we really enjoyed that. Overall my husband and I were really impressed with how nice it was there.

Review collected in partnership with Best Western
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Helpful?
Thank timsA4571QE
Rose A, Director of Sales at BEST WESTERN Old Mill Inn, responded to this review

Thank you so much for the time you took to complete our survey and for the five star rating. We greatly appreciate your patronage and will look forward to host your stay in the near future.

Huntertown, Indiana
Reviewed 3 weeks ago

Room and bedding was gross. Changed room and just as bad. Had to make my own bed with barely clean linens. Did not offer to make any kind of adjustment and blow dryer started to smoke. Complete mess and did not care.

Review collected in partnership with Best Western
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1Thank Candy K
Rose A, Director of Sales at BEST WESTERN Old Mill Inn, responded to this review

Dear Candy K, Thank you for taking the time to give us feedback on your stay. Please accept my sincere apologies for the inconveniences you experienced. Management has become aware of your comments and know that appropriate measures will be taken to ensure that this does not happen in the near future. Do not hesitate to contact me directly if...

Burwell, Nebraska
Reviewed 4 weeks ago via mobile

Some pros and cons to this hotel. Rate was really good and accommodation were decently maintained and clean. Pool area was nice and updated. Kids loved the pool, probably one of the warmest we've been in. Breakfast was standard fair and fitness room was nice. Parking lot was well lit and large. Plenty of people staying mid-week. The second day...

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Helpful?
Thank grlsx3
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear grlsx3, We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with the location of our hotel. We appreciate your rating and are very glad that this annoyance didn't detract too much from your overall experience with us. On...

Wisconsin Dells,
Reviewed 4 weeks ago

The water pool wasn't cold, was deliciously warm! Love it! They can't do better organizing themselves. Check in and cleanliness of the first day overall was awful. Third day everything was really clean and with good smell.

Review collected in partnership with Best Western
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Helpful?
Thank Lucecita M
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear 269luzm, Thank you for taking the time to let us know how you enjoyed your stay at the BEST WESTERN Old Mill Inn Hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We're glad you had a great time...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
Official Description (provided by the hotel)
Newly Remodeled Each room fridge, microwave, new carpet, new case goods, lighting package, new pictures, art works, out side entirely new look. ... more   less 

Additional Information about BEST WESTERN Old Mill Inn

Address: 10960 W Dodge Road, Omaha, NE 68154-2612 (Formerly BEST WESTERN Settle Inn)
Region: United States > Nebraska > Omaha
Price Range: RM372 - RM1,081 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Old Mill Inn 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Settle Hotel Omaha
Best Western Omaha
Omaha Best Western
Hotel Style:
#2 Spa Hotel in Omaha
#13 Romantic Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Old Mill Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Old Mill Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor, and had king suites. Very nice and sizable rooms. Could hear people above us on occasion.”
hermdad, 13 Mar 2017 | Read review
“The Queen beds are not actually queen size beds”
sarahp743, 15 Jan 2017 | Read review
“None to speak of.”
JayL369, 24 Oct 2016 | Read review
“Ask for a room where no pets will bark next to you.”
natashao495, 19 Aug 2016 | Read review
“Rooms front or back are good. Some are a bit small.”
MargaretB1, 25 Jul 2016 | Read review
5 of 5