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BEST WESTERN Old Mill Inn

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BEST WESTERN Old Mill Inn
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324 Reviews from our TripAdvisor Community

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Showing 323: English reviews
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humpgrey, United States
Reviewed 1 week ago

This Best Western is a little hard to find. Good value for the price. Indoor pool, 24 hr fitness, good hot breakfast . The Best Western Inn has a well lit parking lot. A nice hotel for a family stay in Omaha

Review collected in partnership with Best Western
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Helpful?
Thank E5965DUsueb
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

E5965DUsueb, Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. I am so glad that you enjoyed the breakfast and the service and we appreciate your feedback regarding our location being difficult to find. We are working to improve this matter so finding the...

HOTEL’S FAVOURITE REVIEW
Reviewed 25 October 2016 via mobile

We stayed at this hotel on our recent motorcycle trip, the hotel was very clean, our room wad spacious and had a jacuzzi tub. The breakfast was excellent. About the only thing we didn't like was it was difgicvult to find, as it wad tucked in behind a strip mall.

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Helpful?
Thank tallrider
About Hotel's Favourite Review
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear tallrider, Thank you so much for this lovely review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We would love to have you back and we do hope to see you...

Howells, Nebraska
Reviewed 2 weeks ago

We like to spend a weekend in Omaha with friends every winter. We decided to try a different hotel this year, as our usual place has continuously raised their rates. The rates were very reasonable, and we are Best Western members so even better. We booked king suites, and they were great, with a lot of room that came in...

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Helpful?
Thank Herm K
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Herm, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though we are sorry to hear the pool temperature was to cold for you and your grandchildren's preferences. We appreciate your feedback and have addressed this matter with management. Thank you for your time...

Omaha, Nebraska
Reviewed 2 weeks ago

This hotel has wonderful staff that are all very accommodating. They all consistently go above and beyond for guests and always are in the best moods. I highly recommend staying here just to meet the staff.

Review collected in partnership with Best Western
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Helpful?
Thank Matt B
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Matt, We appreciate your kind comments regarding your stay with us at Best Western Old Mill Inn. Thank you for your recommendation and we are glad to learn the staff provided you with a very accommodating experience. We look forward to giving you another wonderful stay soon.

Reviewed 3 weeks ago

I asked the two ladies at the front desk this morning if I could still have breakfast. The first gal immediately answered "breakfast was over at 9" but the second lady immediately jumped in and said, I could get you some pastries or some muffins, which she personally got and brought out to me. Very obvious to me and my...

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Helpful?
Thank Iron L
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Iron, We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay. Thank you for taking the time to share your experience and we are glad to hear you will be...

Rochester, Minnesota
Reviewed 3 weeks ago via mobile

The beds were very comfortable and pillows were awesome! Rooms were pretty spacious, 2 queen beds, dresser, table and two chairs. It was nice to have comfortable chairs to sit in at the end of a long day. Breakfast was pretty average, fresh fruit was limited to apples, but they did have a nice yogurt station. If we ever made...

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Helpful?
Thank lvnmyfourkids
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

lvnmyfourkids, We are delighted to discover we met your expectations in service, and comfortable accommodations. Thank you for taking the time to share your experience and also for providing feedback regarding breakfast choices and giving us some helpful suggestions to improve the options. We hope your travels bring you back to the area soon! Thank you again and best wishes.

Bismarck, North Dakota
Reviewed 5 weeks ago via mobile

The price was certainly right for this hotel and the location right off of Dodge St and the 680 was nice, but it was a little hard to find. My GPS originally took me to the Sheraton, but this hotel is actually only accessed through the parking lot of a local strip mall. I did arrive early and wanted to...

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Helpful?
Thank Norm B
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Norm, It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. I do apologize for the disturbance of your rest, and we appreciate that you have let us know about this inconvenience; though we are happy to hear that you will be back for a future...

Overland Park, Kansas
Reviewed 25 January 2017 via mobile

They had pipe burst, and u could smell the mold. And the manager said when i booked again shed honor our discounted rate agaun. But everyone was nice and clean spa and pool warm so that was nice. Breakfast was better than many places we have stayed too.

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Helpful?
1Thank Lynda R
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Lynda R, Thank you so much for your compliments to our breakfast options and service. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our hotel. I do apologize for the inconvenience that you encountered, though I'm very glad that this did not detract too much from your overall experience. We look...

��'M��
Reviewed 16 January 2017

This hotel is modern, nicely updated and clean. The room was quiet and comfortable. We got one "queen" bed, that was clearly either a full or double(we have a queen at home and this was much smaller). The door to the room had to be pushed rather hard to close. The TV cable was not connected to the TV, but...

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Helpful?
1Thank Sarah P
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sarah P, Thank you so much for this kind review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We also appreciate your ideas for improving on our...

Fremont, California
Reviewed 12 January 2017

Very clean and a very helpful staff....Full amenities......indoor pool......well equipped gym.....and a free hot breakfast.....what more can you ask for...... :) We really enjoyed staying here.....specially with 2 small children..... A very safe well lit hotel and also close to restaurants.....convenient stores....etc.... Well recommended.....

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Helpful?
Thank roehlc2017
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear roehlc2017, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Your feedback will serve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
Official Description (provided by the hotel)
Newly Remodeled Each room fridge, microwave, new carpet, new case goods, lighting package, new pictures, art works, out side entirely new look. ... more   less 

Additional Information about BEST WESTERN Old Mill Inn

Address: 10960 W Dodge Road, Omaha, NE 68154-2612 (Formerly BEST WESTERN Settle Inn)
Region: United States > Nebraska > Omaha
Price Range: RM363 - RM1,023 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Old Mill Inn 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Settle Hotel Omaha
Best Western Omaha
Omaha Best Western
Hotel Style:
#3 Spa Hotel in Omaha
#13 Romantic Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Old Mill Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Old Mill Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor, and had king suites. Very nice and sizable rooms. Could hear people above us on occasion.”
 of 5 bubbles hermdad, 13 Mar 2017 | Read review
“Spend the little extra money for the suites, very spacious.”
 of 5 bubbles ironl876, 2 Mar 2017 | Read review
“The Queen beds are not actually queen size beds”
 of 5 bubbles sarahp743, 15 Jan 2017 | Read review
“None to speak of.”
 of 5 bubbles JayL369, 24 Oct 2016 | Read review
“Ask for a room where no pets will bark next to you.”
 of 5 bubbles natashao495, 19 Aug 2016 | Read review
5 of 5