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We choose this hotel for a night out for our 44th Wedding Anniversary so we could walk to the 801 Chop House for dinner. Check in at front desk was smooth and efficient with Ashlynn helping us out. She was very helpful in welcoming us...More
We had 3 rooms for the Creighton graduation. All three rooms were reserved under my name and the occupants were to be my guests. I had left clear written instructions, and reconfirmed upon check-in. Unfortunately, on check-out the front desk charged two of the rooms...More
We were a family of 4 staying in a king room. It was compact, but set up to be extremely functional. The sofa bed was a tight squeeze for 2 kids. It was clean, the bathroom was nice and there was plenty of drawer space....More
I really enjoyed my stay at the Residence Inn. There was a wonderful happy hour in the lobby with tasty treats and complimentary beer and wine. There was a great outdoor patio where I was able to read my book and the beds were absolutely...More
This hotel is located right in the heart of Omaha near too many different attractions we stayed there for three nights in June. We were pleased with the staff and their attitudes and service while we were there. They went out of their way to...More
Response from bonuspoints2016 | Reviewed this property |
All of the chain hotels I've stayed at (in Omaha and beyond) place what's known as an "authorization hold" on my credit card before I check in. It's not the same as actually charging me, but it's how the hotels see if you... More
All of the chain hotels I've stayed at (in Omaha and beyond) place what's known as an "authorization hold" on my credit card before I check in. It's not the same as actually charging me, but it's how the hotels see if you have enough credit limit to cover the stay.The authorization lets them reserve part of your credit limit before they actually process the payment when you check out. The authorization amount is usually just a percentage of what the total stay will cost; I've never seen them hold the full cost of the stay.