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New Victorian Inn & Suites

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#20 of 83 Hotels in Omaha
Certificate of Excellence
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235 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Ottawa, Canada
2 reviews
Reviewed 4 days ago NEW

New Victorian Inn is a great and not-so-expensive place to stay in Western Omaha. The property is easily accessible from I-680. While it may not look very fancy from the outside, the rooms are nice and VERY quiet. The service is excellent - with reminder calls before the stay and prompt follow up afterwards.

Helpful?
Thank RalfMM
Grand Junction, Colorado
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 days ago NEW via mobile

Just off I 80, this is a great value for the money. We were passing through and looking for clean and breakfast. Very friendly staff at the desk. Very clean rooms, great towels, comfortable bed and fluffy pillows. The breakfast was full with waffles, biscuits and gravy, muffins, fruit and more. We will stay here again.

Helpful?
1 Thank Sandy M
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

We had a great time there. The staff was wonderful and very.helpful. We are staying there again. The breakfast was wonderful. Soccer teams filled the hotel and they were respectful Never knew they were there!

Helpful?
Thank Connie J
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! We hope you enjoyed a fabulous Girls Weekend! The staff at the New Victorian Inn & Suites really is a great team that sincerely believes in providing the best stay possible for our guests and we are pleased you appreciated their efforts. It is nice to hear kind words about the youth teams as well - we love... More 

Kalamazoo, MI
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 28 October 2016

Great value. Our room was very clean and taken care of. Big screen TV, comfortable bed, clean bathroom. Wasn't sure what to expect based on some reviews - but we were very pleased with the entire experience. The halls were clean and I often saw people wiping down the walls, elevators, etc, keeping everything clean. The continental breakfast was what... More 

Helpful?
Thank Debbie978
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you so much for the wonderful 5 star review! A Great Value is the best thing we can be for our guests and we are thrilled you found us to be exactly that! We work very hard to provide the clean, comfortable stay you spoke of and we are pleased you enjoyed your 5 days with us. We go... More 

Birmingham, United Kingdom
Level Contributor
342 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 23 October 2016

We were on a road trip from Chicago to Vegas and needed somewhere in Omaha to stay and this place turned up on an internet search and was reasonably priced. Lots of parking, air-conditioning worked in the rooms and the rooms were comfy enough. A cab ride from the centre and nothing of real note that we saw nearby but... More 

Helpful?
Thank earltubthumper
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and for sharing your thoughts! We are glad you found us online and pleased to hear you enjoyed your time with us. Our rates are very reasonable and we offer above and beyond amenities, comfortable rooms and great service for your money. We wish you safe travels and hope you enjoy your time in... More 

South Bend, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 October 2016

Just stayed at New Victorian Inn Omaha last night. Greeted very unenthusiastically by reception staff - very unfriendly. Elevator smelled like buttered popcorn, hallways reeked of cigarette smoke, and although my room was nonsmoking, it smelled like cigarettes, probably from the hallway air. I was so tired after a 12 hour day on the road, so I didn't bother going... More 

Helpful?
2 Thank smillasmom
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

We are sorry to hear you were disappointed in your stay with us. We apologize if your reception from our front desk staff was not as welcoming as we expect it to be - we will certainly address this with our team. We want all of our guests to feel welcome and appreciated when they stay with us. We are... More 

Milwaukee, Wisconsin
Level Contributor
134 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 October 2016 via mobile

We reserved a "king suite" which meant it had a small sofabed and coffee table on the side. Not what I would call a suite, normally. But it was entirely adequate and the rate was the same as other rooms. The refrigerator was very noisy and just 2 feet from the foot of the bed so I got up at... More 

Helpful?
Thank David T
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and for taking time to review our hotel - we always appreciate guest feedback! We are glad your room fit your needs and we do apologize for the noisy refrigerator - we hope you mentioned it to the front desk staff so we can make sure to get that issue fixed immediately. We do... More 

Jackson
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 September 2016 via mobile

Stayed here for one night and was very pleased. Clean and comfortable. .would recommend and would stay there again. Breakfast was served in a large area. .food was just okay if you are not looking for a big breakfast.

Helpful?
Thank macpeps76
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! The highest compliment we can receive is to hear our guests will be back to stay with us again and will recommend us to others too! We are pleased you enjoyed a clean and comfortable stay and we look forward to seeing you again! More 

Burr Ridge, Illinois
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 September 2016 via mobile

This hotel was very well-equipped and had everything we needed. Breakfast was generous, and there was enough seating for everyone. We would definitely stay at this small chain again. Very comfy beds and fresh linens in addition to fridge and microwave in our room made this a very good value. Great access to I 80.

Helpful?
1 Thank Margaret M
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! A "Very Good Value" is exactly what we work hard to be for our guests! We provide great clean rooms, comfortable beds, friendly service, complimentary breakfast and the additional amenities like the fridge, microwave, and oversize tv in the room and the free wireless internet! Thank you for giving our small Nebraska-owned chain a try - we appreciate... More 

Marshall, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 September 2016 via mobile

We stayed here for a night as we were traveling through the state. Our room was clean and comfortable. Simple breakfast in the morning. We didn't get to the pool area to check in out. But would stay here again when in the area.

Helpful?
Thank mnphotobug
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! Clean and comfortable is exactly what we want our guests to experience! We appreciate you staying with us on your trip through our state and we hope you will give us a call if you are in the area again! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The New Victorian Inn & Suites is proud to assist with your accommodations in Omaha! We are local owners and pride ourselves on passing on our Midwest values to you - meaning the cleanest rooms and incredible service at a great rate. Enjoy a free deluxe breakfast bar with over 30 hot and cold items, free WiFi throughout, 42" flat screen TV's and refrigerators and microwaves in every room. There are kitchenette and jacuzzi suites to meet all of your accommodations needs, and an outdoor pool for seasonal use. Located just off of the I-80/680 interchange, we are surrounded by shopping and restaurants on all sides, and a quick 15 minutes from the Old Market, CenturyLink, or Eppley Airfield. Come stay with us and you will see why our guests keep coming back! ... more   less 

Additional Information about New Victorian Inn & Suites

Address: 10728 L Street, Omaha, NE 68127 (Formerly Comfort Inn Southwest)
Region: United States > Nebraska > Omaha
Price Range: RM322 - RM465 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — New Victorian Inn & Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Comfort Inn Southwest Hotel Omaha
Comfort Inn Omaha
Hotel Style:
#2 Best Value Hotel in Omaha
#10 Family Hotel in Omaha
#11 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from New Victorian Inn & Suites staff and other travellers.
7 questions
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Questions? Get answers from New Victorian Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room didn't have a great view - a drained pool, but didn't matter to us as we weren't looking for a view.”
 of 5 bubbles Debbie978, 28 Oct 2016 | Read review
“Queen double room was spacey on the first floor”
 of 5 bubbles chromealiscious, 1 Aug 2016 | Read review
“Just be aware that if you go during a holiday, fireworks in the area will probably keep you up at night.”
 of 5 bubbles tepcro, 28 Jul 2016 | Read review
“It was quiet and there was a LOT of baseball teams running around at all times.”
 of 5 bubbles popfly, 13 Jul 2016 | Read review
“Away from stairs and elevators and avoid the 4th floor”
 of 5 bubbles awing246, 4 Jul 2016 | Read review
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