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New Victorian Inn & Suites

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#21 of 81 Hotels in Omaha
Certificate of Excellence
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1 room 2 adults 0 children
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New Victorian Inn & Suites
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252 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Colorado Springs, Colorado
Reviewed 21 February 2017 via mobile

We were just traveling through on our way to the East Coast and decided to stop at Omaha for the night. I reserved this room using trip advisor which was a very easy experience. As for the hotel, if you're staying there for just the night as we were, it's not a bad spot. If I was going to stay...

1Thank Martin M
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you so much for staying with us on your way to the East Coast. We are glad you found us to be a good stay for the night. We do offer various sized rooms, depending on availability, and rooms with one king or two queen beds that might be more fitting for what you needed for the evening. Our...

Reviewed 18 February 2017 via mobile

Well, my husband chose this thinking it was a steal for a quaint, remodeled older hotel. It was remodeled and it is older. The elevators feel pretty ricketey, which was the first clue this was not quaint. I don't mind the coat rack instead of closet, but how about upgrading to decent hangers instead of these jangley metal perma-hangers? So...

1Thank Traci G
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us - we are disappointed that you did not enjoy all aspects of your stay. Our hotel is not a brand new facility, but we have worked hard to maintain and upgrade it in the best way possible. We are glad you enjoyed a good nights sleep on our comfortable bed. We apologize for the...

Cole Bay, St. Maarten-St. Martin
Reviewed 14 February 2017

The price charged represented a very good value. Every time I went to front desk, the young man on duty was just terrific ! 200 ... yet I do not need 200, just let me say what needs to be said, that is all

1Thank icecream2017
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us! Our team strives to provide exactly what you mentioned - a great value for your money! We are glad you enjoyed our friendly service and wonderful staff too - they are a great group that works hard to provide a great stay for our guests. Thank you again and we hope you can come...

Reviewed 10 February 2017 via mobile

This was a decent place. Ok breakfast, nothing fabulous. Bed was great? Room was clean. Super inexpensive direct on their web site. Odd location in industrial area but we did not care. Easy to get to. Nice person at front desk. Internet was crummy.

Thank Kathy A
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and taking the time to give feedback on your stay. We are glad you enjoyed your clean room, comfortable bed and our friendly staff. We are located very conveniently off the interstate exit and near many options for dining too. Our apologies for the free wireless internet service - we get very few negative...

Des Moines, Iowa
Reviewed 12 January 2017

Very good experience during my stay here. The staff does not know the meaning of the word "no." All of my requests were cheerfully fulfilled. It is great that the owners have empowered the employees to make decisions and create a great experience for everyone. I will definitely stay here again. Great amenities for a budget price.

2Thank mich0422
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! "Top Notch Customer Service" is the best compliment ever! We are thrilled you appreciated our wonderful, friendly team and we are happy they could make a positive impact on your stay. Great amenities for a great price is a very accurate description of our hotel - we truly do provide a clean, comfortable stay, above and beyond amenities...

Winnipeg Manitoba
Reviewed 11 December 2016

The first hint that one gets about the real nature of this property is the luggage carts. Both are old, not maintained, and hard enough to push empty, never mind full of luggage. Although there have been big dollars spent on the facade, the narrow hallways and small rooms give away the secret that this place is decades old. There...

1Thank Narolman
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and taking time to share your thoughts. We agree, it isn't a secret that our building was built awhile ago, when they built them to last with solid construction and safety in mind. The "New" in our name is part of a Nebraska owned independent hotel chain, with locations in Lincoln, York, Kearney, Norfolk...

Reviewed 6 December 2016

Very Clean rooms and updated rooms for an incredible price! Beds were great, Breakfast was good and staff were friends It's outside of the trendy downtown areas but has lots around it. I'd suggest going downtown for food though...only franchise crap around there. Easy choice and for the price its a given.

1Thank tbaoh
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! We agree - you can't beat our price for the value you get! We aren't located in the downtown area, but we are easily accessible to almost anywhere in Omaha and we still offer great amenities and great service for a great rate! We appreciate you staying with us and sharing your "5 star" thoughts - and we...

Ottawa, Canada
Reviewed 30 November 2016

New Victorian Inn is a great and not-so-expensive place to stay in Western Omaha. The property is easily accessible from I-680. While it may not look very fancy from the outside, the rooms are nice and VERY quiet. The service is excellent - with reminder calls before the stay and prompt follow up afterwards.

Thank RalfMM
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you so much for the 5 star review! We are thrilled to earn your high ranking and your kind comments. Our location is so easy to get to and we are convenient to many areas of Omaha. Thank you as well for mentioning our excellent service - our team works hard to ensure our guests enjoy their stay with...

Grand Junction, Colorado
Reviewed 29 November 2016 via mobile

Just off I 80, this is a great value for the money. We were passing through and looking for clean and breakfast. Very friendly staff at the desk. Very clean rooms, great towels, comfortable bed and fluffy pillows. The breakfast was full with waffles, biscuits and gravy, muffins, fruit and more. We will stay here again.

2Thank Sandy M
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Great Value! That is exactly what we work so hard to provide - an exceptional value for your money! It is nice to hear you enjoyed our clean rooms, comfortable bed and pillows, fluffy towels and complimentary breakfast. We are happy to hear you will stay with us again and we look forward to seeing you soon!

Reviewed 10 November 2016 via mobile

We had a great time there. The staff was wonderful and very.helpful. We are staying there again. The breakfast was wonderful. Soccer teams filled the hotel and they were respectful Never knew they were there!

1Thank Connie J
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! We hope you enjoyed a fabulous Girls Weekend! The staff at the New Victorian Inn & Suites really is a great team that sincerely believes in providing the best stay possible for our guests and we are pleased you appreciated their efforts. It is nice to hear kind words about the youth teams as well - we love...

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The New Victorian Inn & Suites is proud to assist with your accommodations in Omaha! We are local owners and pride ourselves on passing on our Midwest values to you - meaning the cleanest rooms and incredible service at a great rate. Enjoy a free deluxe breakfast bar with over 30 hot and cold items, free WiFi throughout, 42" flat screen TV's and refrigerators and microwaves in every room. There are kitchenette and jacuzzi suites to meet all of your accommodations needs, and an outdoor pool for seasonal use. Located just off of the I-80/680 interchange, we are surrounded by shopping and restaurants on all sides, and a quick 15 minutes from the Old Market, CenturyLink, or Eppley Airfield. Come stay with us and you will see why our guests keep coming back! ... more   less 

Additional Information about New Victorian Inn & Suites

Address: 10728 L St, Omaha, NE 68127-1004 (Formerly Comfort Inn Southwest)
Region: United States > Nebraska > Omaha
Price Range: RM379 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — New Victorian Inn & Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Comfort Inn Southwest Hotel Omaha
Comfort Inn Omaha
Hotel Style:
#3 Best Value Hotel in Omaha
#10 Family Hotel in Omaha
#11 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from New Victorian Inn & Suites staff and other travellers.
8 questions
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Questions? Get answers from New Victorian Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room close to the elevator, some rooms are a long walk from it”
lacengrace82, 2 Mar 2017 | Read review
“The much better rooms are at some other hotel”
Narolman, 10 Dec 2016 | Read review
“Our room didn't have a great view - a drained pool, but didn't matter to us as we weren't looking for a view.”
Debbie978, 28 Oct 2016 | Read review
“Queen double room was spacey on the first floor”
chromealiscious, 1 Aug 2016 | Read review
“Just be aware that if you go during a holiday, fireworks in the area will probably keep you up at night.”
tepcro, 28 Jul 2016 | Read review
5 of 5