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Aspen Ridge Extended Stay

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Aspen Ridge Extended Stay
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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Chino, California
Reviewed 15 June 2012

Don't even think of staying here. Our stay was during the '11 CWS. The room was dirty. The pictures you see on the hotel website are not what is current. It used to be the Hawthorne Suites when these pictures were taken. Our room had broken furniture, stains, carpet burns, broken blinds, I could go on, but the list is...

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1Thank Stephen A
IL
Reviewed 25 August 2011

Our family stayed here during our recent family reunion in Omaha. Upon check in, we were told that the pool was down and would be ready "tomorrow". The pool was GREEN! The sofa bed sleeper was broken, it wouldn't even open out flat. I contacted the front desk and they said they would have it replaced that day. Upon our...

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6Thank imabusymomof4
riverside
Reviewed 26 June 2011

This was the worst place I have been too. Arriving at 2:00 in morning, we found that our room (bed) had recently been slept in... The room was not cleaned at all, dishes, trash etc... After traveling for the day, we were unable to take a shower, as there was no towels, soap or anything. Returning to the office to...

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5Thank smartine1013
Bertrand, Nebraska
Reviewed 4 May 2011

One of the ladies in the room had bites and we found bugs on the mattress associated with the hide-a-bed. The room was not clean. The toilet seat had what appeared to be vomit on it that one of the ladies was able to wipe off which says that it had not been cleaned if we could remove it. We...

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6Thank overnightguest42811
Nebraska
Reviewed 15 November 2010

We had made this last minute reservation thinking we would be staying at Hawthorn Suites. We quickly found out upon arrival that this is no longer a Hawthorn Suites, but a private, non-chain hotel. I'm guessing that Hawthorn dumped this property due to it's condition. This is an older multiple building apartment style hotel. Our room was an upper unit...

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4Thank mom2twins0829
Vacaville, California
Reviewed 30 October 2010

I stayed in thisplace in 1990 when it was a Residence Inn. Back then it was very nice. In 20 years, not much has changed. The rooms are clean but they're showing signs of wear. Some of the furniture is old, as well as the TV. The place has a kitchenette, but the only good thing about it was the...

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Thank Emarsh69
Belton, Missouri
Reviewed 26 October 2010

I Just loved how this really felt like a home away from home! The Living room was soo nice and big and the fould away bed was really great. The kitchen was a really good size without taking up to much space and it came with plate settings for four, pots, pans, and a large coffee maker. i would sure...

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Thank KoryGentry
Kearney, Nebraska
Reviewed 10 October 2010

The service was okay. The steps up to the second floor room were very ricketty, the whole place was in need of a good repair man. The room was less then clean. We wondered how long it had been since someone had stayed in this room and would not walk barefoot! The bedding was yellowed and paper thin, did not...

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2Thank 123quilt123
Iowa
Reviewed 8 September 2010

Drove to Omaha the night before a surgery so we were just there to sleep. Arrived late to find an unfriendly and a little scary front desk clerk. No worries. He told us what building to go to, but we had no idea where the room was. We walked around the dark building to find our room door surrounded by...

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2Thank IowaTraveler20
hawthorn402, Sales Coordinator at Aspen Ridge Extended Stay, responded to this review

Dear IowaTraveler20, As an employee of the Hawthorn Suites, I am disappointed to read that your stay with us was rather less than exceptional. There is no excuse for a front desk clerk to be anything other than friendly and welcoming to all of our guests, regardless of the hour of check-in. Being that our guest rooms are in different...

Greenville, TX
Reviewed 17 September 2008

We were very pleased with our 4 night stay... 2 adults and 3 children. More like an apartment than hotel. Staff seemed eager to make sure things were right. Rates were much better than any extended stay hotel I could find in the area and the accommodations were on par with other brands we've stayed at. Most of their guests...

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Thank FJWGreen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Aspen Ridge Extended Stay

Address: 11025 M St, Omaha, NE 68137-2326 (Formerly Hawthorn Suites by Wyndham Omaha)
Region: United States > Nebraska > Omaha
Hotel Class:3 star — Aspen Ridge Extended Stay 3*
Number of rooms: 88
Also Known As:
Aspen Ridge Extended Stay Hotel Omaha
Hawthorn Suites Omaha
Omaha Hawthorn Suites
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Questions & Answers

Questions? Get answers from Aspen Ridge Extended Stay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Horrible Don't stay here!”
 of 5 bubbles StephenA261, 14 Jun 2012 | Read review
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