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AmericInn Hotel & Suites Omaha

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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AmericInn Hotel & Suites Omaha
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232 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Reviewed 25 February 2016

The hotel staff is amazingly nice and helpful. The lobby is quite nice as well. However, the disappointment upon opening our hotel door. The rooms were extremely dirty and smelled stale. The carpets were dirty and worn. Dust has collected in piles on the furniture, which does not set well with asthmatics. The walls had filth on them. Toilets did...

Review collected in partnership with AmericInn Hotels and Suites
Thank 467summerm
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Possibly you got an out of order room by mistake? This doesn't sound like a room we would rent and the carpets were all professionally cleaned not to long ago. So sorry, how can we make this right? Please call me...

Reviewed 21 January 2016

My wife and I stayed here for my stint as Santa in an Omaha mall. The room was large and wonderful as well as being clean. The staff was very friendly and helpful. I was most impressed with Marsha Fiocca the general manager. She took a personal interest in our needs and our stay. If she saw a job to...

Thank JeffPock
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Just checking in to see how Mr. and Mrs. Claus are doing? Your kind words made my day. Keep in touch...

Omaha, Nebraska
Reviewed 16 January 2016

We needed a place to live while our home was being built and this hotel and above all the staff made us feel like it was our new home. Great for kids as it offered a pool and hot tub, breakfast every day and evening snacks. It's all about the kids, when their happy life is easy. And if you...

Thank John R
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

We love you guys! Bring the girls swimming....

Omaha, Nebraska
Reviewed 9 December 2015

Stayed at this location for an extended period of time. Extremely friendly and accommodating staff. Having stayed in hotels around the world, I have a set of standards for where I stay and was beyond pleased with both the cleanliness of the room and even more so the treatment provided by the AmericInn Hotel and Suites team of professionals. Prime...

Thank Dane U
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Thanks for the kudos! You're the best!

Stillwater, Oklahoma
Reviewed 30 November 2015

We had our family reunion at the AmericInn in Omaha on West Dodge and it was wonderful. They had a great swimming pool and jacuzzi for the kids. The included breakfasts were very hearty and delicious. The rooms were clean and comfortable. But the best part of all were the gathering areas. There were two TVs..one in the dining area...

Thank Rhonda C
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

We thoroughly enjoyed having your family here! Hope to see you for your next reunion.

Decorah, Iowa
Reviewed 8 October 2015 via mobile

Chose this place because we usually have good luck with this chain. It was just kind of gross. The room and hallway smelled of stale cigarettes and was just grimy. Lots of traffic noise and lumpy beds.

Thank Hurry72
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

I'm so sorry about the smoke. It's very frustrating for us as well when guests take it upon themselves to smoke in our smoke free hotel.

Box Elder
Reviewed 29 September 2015

We bought a car in Omaha and after finishing up at the dealer we decided to find a place to stay for the night. We looked online and decided to try this place out. I was one of the cheaper places to stay and all we needed was a place to lay our heads. When we stopped in we told...

Thank Mark G
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

And we'd love to have you stay again!

Reviewed 25 September 2015 via mobile

I loved this hotel. The beds we're comfortable with nice pillows. The room had a rich feel to them and the breakfast was very nice with eggs and sausage patties as well as the usual waffles, cereal and pastries. The front desk was helpful and recommended a nice restaurant for a great dinner with a free appetizer or dessert.

Thank Theresa R
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Thanks for your encouraging comments! So happy you loved us!

Wichita, Kansas
Reviewed 19 September 2015 via mobile

My husband and I recently stayed here. We booked the 2 room suite. Yes, the hotel has some age, but it was very clean and comfortable. We stayed midweek, so it wasn't super busy. Our room was very quiet, despite being directly across from the elevator. The complimentary breakfast was better than most. The bed was comfortable and the shower...

Thank Karen L
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Thanks for your positive review! Hope to see you soon...

Sioux Falls, South Dakota
Reviewed 8 September 2015

I booked online through a travel service. I book all of my travel through an online travel service and this is the first time that this form of booking did not live up to my expectations. I reserved a King Suite and confirmed a King Suite. When I arrived at the hotel, which is 3.5 hours away from our home,...

2Thank Mari270988
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

I DO apologize and sense your frustration as this did not go well for you. Please contact me so I can make this right by you.

54 photos of this hotel

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07/05/2017 08/05/2017
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  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the AmericInn Hotel & Suites! We are located just off 680 and right across the street from the Westroads Mall. We have 120 guest rooms and suites and our fantastic location, excellent service and amenities make us second to none in Omaha. Come check us out today! ... more   less 

Additional Information about AmericInn Hotel & Suites Omaha

Address: 9720 W Dodge Rd, Omaha, NE 68114-2325
Region: United States > Nebraska > Omaha
Price Range: RM418 - RM867 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Hotel & Suites Omaha 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Omaha - Westroads Mall Hotel Omaha
Omaha Hampton Inn
Hotel Style:
#16 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Hotel & Suites Omaha staff and other travellers.
2 questions
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Omaha, Nebraska
4 months ago
Omaha, Nebraska
over a year ago

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Questions? Get answers from AmericInn Hotel & Suites Omaha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side get less road noise.”
RonH468, 1 Nov 2016 | Read review
“Try to get SPECIFIC instructions on how to reach the hotel. Rooms on the back are quieter.”
SineNomine69, 21 Jun 2016 | Read review
“Choose a second level room towards the end to avoid noise.”
coreyk960, 8 Jun 2016 | Read review
“request a room away from the highway, noise did not bother us but a light sleeper will be bothered by it.”
heatherkD740DD, 31 May 2016 | Read review
“Ask for a room away from Dodge Street”
janekF444RD, 17 Mar 2016 | Read review
5 of 5
US$99* /night
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Prices are for 1 room, 2 adults
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