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Comfort Inn

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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Reviewed 1 May 2016 via mobile

I wasn't sure what to expect as I normally stay at a different brand of hotel. I was very happy with my stay, though! When we checked in, the lady at the front desk was nice and gave us suggestions on things to do for our first visit to Omaha. My room was clean and the bed was super comfortable....

Thank Krystal G
Milwaukee, Wisconsin, United States
Reviewed 30 September 2015

We stayed one night as we were traveling through the state. Right away I noticed as I was getting out of the car in the parking lot a weird smell. After checking in, we got on the elevator and realized half the ceiling in the elevator was missing. Our room was on the second floor and again, I smelled a...

Thank jenjenaroo
Reviewed 15 July 2015 via mobile

Breakfast is dismal, internet doesn't work, pool is empty, and price is not a good value. The bed was comfortable, but the rest of the room was in need of a makeover. When I asked for Internet help, desk worker apologized and said others had complained too. Fix it. You can't have business trips without Internet.

1Thank Barbara S
East Haven, Connecticut
Reviewed 20 December 2014

This Holiday Inn Express will be nice in the future. In the process of being renovated. Should have been done awhile ago. Breakfast was good. The room was okay but needed updating. The carpeting throughout the hotel was dirty and is in the process on being replaced. It was convenient to where I was working. I spoke with the Managers...

Thank LUDS96
IHGCare, Guest Relations Manager at Comfort Inn, responded to this review

Dear LUDS96, Thank you for taking the time to review our property. I am delighted to hear that you have chosen our hotel as your accommodation preference. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry for any inconvenience...

Reviewed 18 November 2014

While the staff was quite nice, and extended late check out, the rooms were small. The hotel's whirlpool spa was broken, my television cut in and out (pixelated) regularly and the temperature was difficult to control. I wanted to work on my laptop in the lobby near the fireplace. The front desk person, didn't even know how to turn it...

Thank Mmccoy1973
IHGCare, Guest Relations Manager at Comfort Inn, responded to this review

Dear Mmccoy1973, Thank you for taking the time to review our property. I am pleased to hear your compliments about the staff and extended late check out during your stay. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am sorry to hear that there...

Saint Paul, Minnesota
Reviewed 20 September 2014

On a trip through Omaha we wanted a convenient (just off the freeway) and inexpensive room (<$100 for a 7-8 hour stay). We found convenient, and less expensive but were very disappointed with the room. Due to alergies we really need a non-smoking room and supposedly reserved one but the room had a very distinct smoke smell. The shower curtain...

Thank Jim G
IHGCare, Guest Relations Manager at Comfort Inn, responded to this review

Dear Jim G, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the room and bathroom condition. We will address these...

Vancouver, Canada
Reviewed 17 September 2014

Friendly front office staff working in a tired hotel. All of the equipment in the exercise room function poorly ...or not at all. Two treadmills - one not working at all, the other stopped in the middle of my exercise program "error". Not what I was hoping for after long days of travel. Jacuzzi tub tired and worn, corners of...

Thank Chris W
IHGCare, Guest Relations Manager at Comfort Inn, responded to this review

Dear Chris W, Thank you for staying with us and for leaving a review of the property. I am happy to know that you found our staff commendable. On the other hand, please accept our sincerest apologies for any inconvenience the condition of the hotel and its amenities may have caused you. We appreciate your feedback as this is our...

Reviewed 6 July 2014 via mobile

My partner and I found this hotel online and the reviews were more poaitive than negative. I knew I should have checkes TripAdvisor before booking. Learned that lesson. At first it waa nice. The beds are comfortable and rooms clean. Until we found a beetle of some sort in our room on the third floor. No big deal just kill...

Thank aryding87
IHGCare, Guest Relations Manager at Comfort Inn, responded to this review

Dear aryding87, Thank you for taking the time to write a review regarding your recent stay. It is truly regrettable that your overall experience was less than satisfactory. Please be assured that your concerns will be further looked into. I have sent you a private message in an effort to obtain more information. I hope to hear back from you...

Chicago, Illinois
Reviewed 24 June 2014

Decent hotel but internet is very bad, could not get VPN to work or even surf, not good. Cell reception is bad too. Management knows but have done nothing. Rooms a bit run down and couch stained. Bed was good as well as staff.

Thank Jim H
IHGCare, Guest Relations Manager at Comfort Inn, responded to this review

Dear Jim H, Thank you for staying with us and for leaving a review of our property. I am glad to know that you found our staff commendable. On the other hand, I am very disappointed to hear about your experience on your recent stay. Please accept our sincerest apologies for any inconvenience the Internet service and room condition may...

Des Moines, Iowa
Reviewed 12 June 2014

This hotel was booked by my company for a business trip. The hotel was clean and inviting. The room was clean and spacious. Microwave and small fridge in the room were a nice, unexpected convenience. Free hot breakfast had enough variety to cater to many tastes. All front desk associates were very courteous and helpful with all of our needs!

Thank Natalie B

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Inn(R) hotel in Omaha, NE near Ralston Arena and CenturyLink Center Omaha will get you rested and ready for anything. Located off Interstate 80 near midtown, our Omaha hotel offers convenience to a variety of attractions including Joslyn Castle, Lauritzen Gardens, Omaha's Botanical Center and Omaha's Henry Doorly Zoo. ... more   less 

Additional Information about Comfort Inn

Address: 10729 J Street, Omaha, NE 68127-1023 (Formerly Comfort Inn)
Region: United States > Nebraska > Omaha
Price Range: RM327 - RM649 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Holiday Inn Express Omaha Southwest Hotel Omaha
Holiday Inn Omaha
Omaha Holiday Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a different motel/hotel”
 of 5 bubbles W4220IRmarkr, 25 Dec 2016 | Read review
“Avoid room 501. There really is no view so choosing a floor and a side of the hotel doesn't matter much.”
 of 5 bubbles JimG833, 20 Sep 2014 | Read review
“If you need good communications with the outside don't stay here.”
 of 5 bubbles 247JimH, 23 Jun 2014 | Read review
“My tip would be to choose another hotel. Perhaps another HIEx would be better - but there are many choices in Omaha - go to one of those!”
 of 5 bubbles kathrynemr, 17 Oct 2013 | Read review
“Make sure when you make your reservation that they have the room available that you require.”
 of 5 bubbles DonaM, 23 Jul 2013 | Read review
5 of 5