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Westmont Inn & Suites

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58 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Independence, Missouri
Reviewed 21 June 2012

This was the worst hotel I have ever stayed in! There were 10 of us in our group, we had 3 rooms. Only one room was trouble free. My room had a toilet running all night. My mother's room had black mold hiding under the pictures hanging on the wall. The pool was closed for reconstruction. We never did find...

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1Thank cindy m
Toronto, Ontario, Canada
Reviewed 15 June 2012

I booked a stay at the Carlisle Hotel from May 4-May 6 2012. When I arrived at the hotel I was informed that the hot water heater was not working. I was promised a reduced rate or a refund if I didn't check in. I stayed one night since all the hotels in Omaha were booked that night because of...

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1Thank Matthew G
Omaha, Nebraska, United States
Reviewed 24 April 2012

The first ten minutes i was their i found a bug in my room. so i killed it and show it to the workers at the desk they just moved me in a different room and didn't say sorry or do anything about it. we had a formal in their conference room so i had to stay at the hotel...

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3Thank texsrox69
Randolph, Nebraska, United States
Reviewed 25 January 2012

WHAT A DISAPPOINTMENT! Smelly, Nasty, Dirty Motel! Can't believe that Health Services doesn't shut them down! The rooms were dirty, smelly, nasty dirty sheets, the smell down the hall was making us sick. We were there for a wedding reception that most of the people were staying there....so I figured ok will give it a try....the price was cheap...so we...

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5Thank Kimberly J
Atlanta, Georgia
Reviewed 3 November 2011

Ive stayed here 6 seperate times in the last 4 years, and I can see why people have complained. Its true this hotel has issues and is probably struggling to stay in business. Thats why the rooms are slowly being renovated and the hallways and facilities aren't at the moment. But, the staff have always been extremely friendly and helpful,...

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Thank j423956
Sarasota, Florida
Reviewed 4 October 2011

My family and I had to go to Omaha for family Trip, and we called around to hotels in the west Omaha area. The rates that we were quoted by the Carlisle was the most reasonable. We stayed for 3 nights and found the our stay very enjoyable! The staff was very friendly and obliging, our room was spacious and...

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Thank Jason M
Decatur, Nebraska
Reviewed 5 February 2011

Myself and my child lived at this hotel while waiting to close on some property. The staff was friendly, and went out of there way. My daughter had a visit from santa I don't think she will ever forget. THANKS CARLISLE STAFF! It was clean. The only real complaint I would have is that the pool area was to cool...

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Thank LILTA069
carlislehotel01, Manager at Westmont Inn & Suites, responded to this review

Dear Valued Guest, I am very happy to hear that you and your daughter enjoyed your stay at the Carlisle Hotel at the beginning of the year. The hotel has been going through many positive changes the last 5 months (including management, staff and maintenance of the hotel). Customer satisfaction is our number one priority. I have happily taken on...

St. Augustine, Florida
Reviewed 29 December 2010

I hope they've made some changes or closed down because this place was bad. I had to stay here while working as everything else was booked up for the College World Series. It was filthy. The carpet was sticky. The walls were dirty. There was no hot water on the first morning. The fitness center was really just a collection...

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1Thank PatandChanni
tampa, fl
Reviewed 9 July 2010

I booked a group of people here during the College World Series and unfortunately it was the only option under $100/night which was our budget. I can see now that it would have been better to have let our crew sleep in rental cars than to have had them stay here. There were bugs in the beds (visible ones), markings...

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2Thank lauren0681
carlislehotel01, Manager at Westmont Inn & Suites, responded to this review

Dear guest, I'm sorry to hear about your displeasure with your stay with us at The Carlisle Hotel during the College World Series this year. The hotel was in a transition period at the time, which I'm sure you witnessed was a very busy time indeed; and I can assure you that the management team and staff are focused on...

Minnesota
Reviewed 24 March 2010

The website for the hotel is deceiving! The workers were RUDE and UNPLEASANT! Rooms had DIRTY Pillows, BLOOD stains on sheets, blankets had HOLES, and the room floor was DISGUSTING! DID NOT have CLEAN TOWELS OR CLEAN SHEETS! TREATED GUESTS like DOGS! This hotel is a place where hobos live.

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2Thank jenny5579
carlislehotel01, Manager at Westmont Inn & Suites, responded to this review

Dear guest, We are sorry to hear that you were unhappy with your stay, and that you found the hotel's website "deceiving." I can assure you that we aim to go above and beyond in guest satisfaction, and that we are constantly striving to improve the stay of our guests. Since your stay, we have invested in new, more luxurious...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westmont Inn & Suites Opened is a Full Service Conference Hotel featuring 12k sq ft of Conference space made up of 5k sq ft Ballroom and 6 meeting/ Conference rooms. We are Conveniently located at Exit 445 off I80 L St East approx. 1/2 Mile. The property sits on 4 acres and offers oversized guest rooms. On site Laundry Facility, More than ample parking to accommodate any size vehicle, Complimentary WiFi. Corporate Weekly Rates available. Whether in Omaha for Corporate Business or Leisure the Westmont Inn & Suites is definitely your right choice!! ... more   less 

Additional Information about Westmont Inn & Suites

Address: 10909 M Street, Exit 445 off I80 East L St East, Omaha, NE 68137 (Formerly Carlisle Hotel)
Region: United States > Nebraska > Omaha
Price Range: RM261 - RM527 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Westmont Inn & Suites 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Carlisle Hotel Omaha
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Questions & Answers

Questions? Get answers from Westmont Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to a different hotel”
 of 5 bubbles 636troyb, 28 May 2015 | Read review
“Go to another hotel”
 of 5 bubbles LMC5150, 5 May 2015 | Read review
“Stay Away I wouldn't let my ex-wife stay here”
 of 5 bubbles jasonsZ3637GR, 30 Mar 2015 | Read review
“Ask to see your room first ! Then decide ! !”
 of 5 bubbles 446donaldm, 21 Jan 2015 | Read review
“in your car would be better”
 of 5 bubbles loryp316, 22 Mar 2014 | Read review
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