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Castello Boutique Resort & Spa

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Castello Boutique Resort & Spa
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648 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Reviewed 16 May 2016 via mobile

The Hotel staff is very polite. The food is acceptable and above average (considering you're in south european country!) The room and facilities are clean and in good condition. The area is very quiet. No traffic, no clubs, no drunk people around the hotel. But still in walking distance you can reach some restaurants and bars. So it's perfect for...

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Helpful?
Thank Thomas G
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for posting a positive and detailed review, following your recent stay at the Castello Boutique Resort & Spa. We are delighted to hear that you enjoyed all our facilities and hospitality and our staff’s services who contributed to making your holiday a memorable experience. We are grateful that you choose our hotel and we certainly look forward to...

Tel Aviv, Israel
Reviewed 16 May 2016

Browsing through my reviews, I realized I haven't written one on this lovely hotel, which certainly deserves a warm recommendation. I stayed there for a week around Easter a couple of years ago, and enjoyed it thoroughly. The hotel and everything in it seemed brand new, spotlessly clean, with fantastic public areas and facilities: outdoor and indoor pools, a nice...

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Helpful?
Thank Hed1959
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for being our guest. Your comments are very valuable to us and we want to express our gratitude to you for taking a moment to share your experience at Castello Boutique Resort & Spa. Furthermore we thank you for your highlight on the comfort of our property, the cleanness and the valuable staff of Castello Boutique Resort &...

Maulden, United Kingdom
Reviewed 16 May 2016

First of all - we did enjoy this hotel. It was stylish and comfortable and a great location as long as you don't want a beach holiday. The staff were on the whole excellent and the spa was wonderful. Breakfast a little bland but OK. Unfortunately, it was marred on the last day by the hotels stance on late check...

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Helpful?
Thank Caroline M
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Your comments are very valuable to us and we want to express our gratitude to you for taking a moment to share your experience at our property. It is pleasing to know that during your time at Castello Boutique Resort & Spa you did enjoy our hotel, our Spa and our friendly and well trained staff. We are grateful that...

Coimbra, Portugal
Reviewed 14 May 2016

This is a very nice hotel. It starts with checking in when you are greeted with a glass of fresh orange juice. The staff is very friendly and make you feel welcome from the minute you step in the hotel. The room was spotless, spacious and perfectly equipped with one of the most comfortable bed. Tea and coffee facilities are...

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Helpful?
Thank Robert1936
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for submitting your important review, providing your feedback of your recent stay at our hotel. Obviously it helps us to ‘‘meet’’ more the needs and the preferences of our guests. I would like to kindly mention that, our menu is designed in order to satisfy guests with special preferences respecting always Cretan culinary legacy, but we take your...

Euxton
Reviewed 14 May 2016 via mobile

We have just returned from a 7 night holiday at Castello Boutique Hotel to celebrate our 40th (Ruby) wedding anniversary. This 5 star Adults only Boutique Hotel is certainly worthy of its 5 stars but what makes it really special is the staff who are so friendly and helpful.From the minute we arrived we were treated like celebraties with a...

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Helpful?
Thank happyholidaygirl62
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for taking your time to share your experience in Castello Boutique Resort & Spa. We are really delighted to hear that the work of our staff has impressed you and made your stay in our hotel so ''Fantastic!''. We are extremely delighted to hear you have enjoyed each moment of your stay in Castello Boutique Resort...

Liverpool, United Kingdom
Reviewed 11 May 2016

Where to start ? We have just spent 10 blissfull days at This amazing hotel, never experienced such friendly staff who couldnt do enough for you, we arrived on saturday 30th April just before midnight it was Greek Easter! Wow what a sight and atmosphere !! In our room was laid out 2 cold platters a bowel of fruit and...

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Thank sooty152
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

First of all I would like to thank you for taking the time to offer us feedback regarding your stay at the Castello Boutique Resort & Spa and kindly ask you to accept my apologies for this late response. We are delighted to read, that we have managed to create a really nice and welcomed atmosphere for you and that...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 8 May 2016 via mobile

We planned a trip to Crete and found this as a reasonably priced place. We have to say it surpassed all our expectations. They were incredibly attentive even on the first night we got there late and they had planned a platter of food which was very thoughtful. All the way through no matter what we asked them they were...

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1Thank A TripAdvisor Member
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for posting such a positive, motivating and detailed review about your recent stay in Castello Boutique Resort & Spa. We are pretty sure this feedback will not only encourage us to keep on trying the best for our guests, but will help our future travellers as well. We are glad to know that you appreciated so much our...

London, United Kingdom
Reviewed 1 May 2016

Booked this hotel for a relaxing break. Our first interaction with Sophia on the telephone was very professional and positive. The greeting on arrival from Thomas, Sophia, Eleni and Maura was welcoming and the cold lemonade was refreshing. The upgraded pool view room is spacious and very tastefully furnished with robe and slippers in the wardrobes. The large beds are...

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Helpful?
3Thank manex62
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for choosing Castello Boutique Resort & Spa and for sharing with other users this very nice and precise feedback about us. It is a great pleasure and a true achievement for us to hear that you felt warmly welcome at our resort. We feel really happy to have fulfilled your expectations and left such a good impression about...

Shrewsbury, United Kingdom
Reviewed 8 April 2016 via mobile

Area: Sissi is a great town, all the bars & restaurants needed. Harbour is great. Beach shared with a hotel, awkward to access but great. Hotel: absolutely fantastic, service, decor, services available. Staff are excellent. Very modern, easily the best hotel in Sissi Food: in hotel is brilliant for breakfast and dinner with a large variety. Lunch options limited so...

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Helpful?
3Thank GeoffreyRB
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for your review written on Trip Advisor. We are delighted that overall you enjoyed so much your stay with us. Your comments about the lunch options have been passed on to our Food and Beverage manager so he may take immediate action to rectify this. We look forward to welcoming you again to the Castello Boutique Resort &...

Cardiff, United Kingdom
Reviewed 10 November 2015

This is a special find. If you're looking for a relaxing, rejuvenating holiday then look no further. The staff are what makes this place so fantastic and they can't so enough for you. Book it, you won't be disappointed!

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Helpful?
Thank mermaidgirl1502
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your feedback about Castello Boutique Resort & Spa. Your positive review encourages our team members to accommodate our guests to the highest standards. We’re proud that your stay in Castello Boutique Resort & Spa exceeded your expectations. I appreciate as well, that you recommending Castello Boutique Resort & Spa and I do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Stylish high-quality design is the hallmark of this deluxe boutique resort, situated in one of the most beautiful and sought-after locations in Crete, the traditional seaside village of Sissi. Recalling a bygone era of gracious living, Castello Boutique Resort & Spa offers the personalized service and amenities required by today's discriminating traveler. Since 2015 Castello Boutique Resort and Spa became adult only hotel and have entered the SLH family- Small Luxury Hotels of the world. ... more   less 

Additional Information about Castello Boutique Resort & Spa

Address: Papatheodorou, Sissi, Crete 724 00, Greece
Region: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: RM546 - RM1,048 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello Boutique Resort & Spa 5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Castello Boutique Hotel Sissi
Castello Boutique Resort And Spa
Castello Boutique Resort & Spa Sissi, Greece - Crete
Hotel Style:
#1 Romantic Hotel in Sissi
#1 Family Hotel in Sissi
#1 Luxury Hotel in Sissi
#1 Spa Hotel in Sissi
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Questions & Answers

Here's what travellers have asked, with answers from Castello Boutique Resort & Spa staff and other travellers.
33 questions
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Questions? Get answers from Castello Boutique Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher with view of Church”
 of 5 bubbles LondonAndyJ, 12 Feb 2017 | Read review
“Rooms are really spacious and super clean but the curtains need a rethink. If it's possible cost wise I would certainly plump for a room with a private pool. ”
 of 5 bubbles davidhM4846MH, 14 Dec 2016 | Read review
“Room 404 in fall. Sunny. Bit noisy with barking dogs. All rooms have a/c.”
 of 5 bubbles 333denisen, 19 Oct 2016 | Read review
“We had a pool view room, which meant we could enjoy the evening entertainment from the comfort of our balcony.”
 of 5 bubbles 961kirbyw, 17 Oct 2016 | Read review
“we were in a 2 floor apartment right by the pool, really handy and a balcony on both sides so sun all day if you wanted to stay in.”
 of 5 bubbles 654beryls, 13 Oct 2016 | Read review
5 of 5