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Baymont Inn & Suites Springfield

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1,141 Reviews from our TripAdvisor Community

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Showing 1,134: English reviews
Mt. Cook Village, New Zealand
Reviewed 3 days ago NEW

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank mitzaem2017
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Bowling Green, Ohio
Reviewed 3 days ago NEW

Our first night was rather disturbing. The hotel was full for a wrestling tournament and as we were falling asleep a loud nocking on the door with 3 parents asking us if we were smoking marijuana. Closed the door on them and called the front desk to report. Twenty five intestinal later the staff was at the door wanting to...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank X5753UBwilliamd
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. I thoroughly apologize if your satisfaction took a down curve due to unattended teen age children during your stay. There was a very large wrestling tournament in town and our hotel was full of those participants. Please know, We tried our best to enforce discipline on those unattended teen age children...

Taylorville, Illinois
Reviewed 5 days ago NEW

We enjoyed our stay at the Baymont it was clean and the employees were very nice. I loved the matrix shampoo and conditioner they had in the bathroom for us they smelled really nice. Most hotels I've have stayed at give you the crappy stuff so I usually bring my own. I didn't even have to use mine this time...

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Helpful?
Thank Rachellee25
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent stay at our Baymont Inn & Suites, Springfield IL location. Repeat guests like you are one of the pillars for our success. We will certainly wait to host your next stay. Please do not forget to call us @ (217) 529-6655 for your...

Chicago, Illinois
Reviewed 5 days ago NEW

I travel often for work and pleasure and this was one of my worst experiences to say the least. Hotel is out dated and Amy at front desk was extremely rude and the rest of staff apologized to me several times for her poor customer services. Amy told me does no good to complain as she has worked her 5...

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Helpful?
Thank bswaw3
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. I thoroughly apologize if "Amy" was rude to you at your check in. I will personally discuss this feedback with her for her education purpose. I would like to request you to call me back @ (21) 529-6655 ext 676 so I can look in to your reservation. We do not...

Ottawa, Il
Reviewed 1 week ago

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Julie D
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Springfield, Illinois
Reviewed 1 week ago

The hotel was nice and the staff was helpful.The bed was so comfy !!! We loved our morning soak in the Hot Tub. There was a small bloodstain on my comforter and the phone was disconnected in our room. Also the Internet would not hook up to our computer so that was frustrating. Over all the stay was nice and...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 202abigailg
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn that you found our beds to be comfy and and staff very helpful. At the sametime, I apologize if there was any stain on your comforter and if you had any issues with connecting to the Wi-Fi. We have 24X7 tech support available if you have...

Dubuque, Iowa
Reviewed 1 week ago

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank ellengR6126FI
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Saint Louis, Missouri
Reviewed 1 week ago

I can't believe all this hotel has to offer for the price. The rooms are extremely spacious, very comfortable beds with lots of pillows, a pool that's large enough to actually swim laps, a hot tub, and a full breakfast. For the price, you definitely can't beat it!

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Helpful?
Thank TigerEyes9
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad that we delivered a perfect stay for you. Indeed our guests find us a best possible value ever seen amongst hotels for the amount we charge. At the end of the day, nothing matters to us more than a happy guest. We will wait for your next reservation...

Hannibal, Missouri
Reviewed 1 week ago

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank K7753XVangelaw
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Springfield, Illinois
Reviewed 2 weeks ago

I loved my stay. My husband and i brought in a quiet New Year together at Baymont and actually realized we had been missing out by not staying there in a while. The only issue i have is when employees are not efficient. How do you take a payment from someone and forget to tell them that your Hotel puts...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank wesleef
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent stay. I apologize if you were not aware of a deposit hold amount. On our website, on all online travel booking sites and at our check in desk we have placed note saying we do hold 1 night`s charge worth money as a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Baymont Inn & Suites, Springfield IL welcomes you to the home of warm hospitality. Located 5 miles from historic downtown, less than a mile from Lake Springfield marina and very easy to access from I-55(exit 90). The Inn is surrounded by many local and chain restaurants which will make your stay very convenient. The hotel features indoor/outdoor pool & spa, fitness center, Membership passes to near by fitness place, free hot breakfast buffet every morning and free high speed wireless internet. All of our rooms have all the basic amenities plus microwave & refrigerator. Thank you for reading and now you are only clicks away from our excellent commitment of providing you an exceptional stay. ... more   less 

Additional Information about Baymont Inn & Suites Springfield

Address: 5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: RM286 - RM428 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Springfield 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Baymont Inn & Suites Springfield Hotel Springfield
Baymont Inn And Suites Springfield
Baymont Inn Springfield
Springfield Baymont Inn
Hotel Style:
#1 Green Hotel in Springfield
#2 Best Value Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Springfield staff and other travellers.
5 questions
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Questions? Get answers from Baymont Inn & Suites Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think either side would be fine. I like being able to see our car though.”
 of 5 bubbles CruiserIllinois, 12 Dec 2016 | Read review
“Don't take a room by the elevator or snack area.”
 of 5 bubbles bobd735, 24 Nov 2016 | Read review
“get to the breakfast area early”
 of 5 bubbles jackpine2, 29 Oct 2016 | Read review
“Get a room not facing the highway or the front parking lot”
 of 5 bubbles aaronstewart1971, 18 Sep 2016 | Read review
“Go elsewhere”
  • Housekeeping left for my kids to find
  • Huge hole in carpet also desk was missing nowhere to sit
  • Dirty Air conditioning smells
  • Air conditioner never cleaned
  • More mold
  • Mold on ceiling
 of 5 bubbles 819tylerc, 24 Jul 2016 | Read review
5 of 5
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