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Booked a studio for 1 night (free with the MR credit card) and was told I had to "pay for an upgrade" ($50-75) despite being Gold (soon to be Platinum) with Marriott. The app indicated there were AT LEAST 3 unused 2 bdrm suites open...More
3 Thank Dr-JonnyB
Response from Darin D, General Manager at Residence Inn Springfield SouthResponded 20 October 2016
Thank you for taking the time to complete the TripAdvisor review in regards to your recent stay at the Residence Inn Springfield South.
As we pride ourselves on delivering a memorable hotel experience, we have unfortunately fallen short of our goal during your recent stay....More
Yes... it is a classic case of perfection ... and that is rare. The age of this new hotel is already 4 yrs. old but it looks brand new. This is by far the best Residence Inn we have ever stayed in... great spot!More
1 Thank Hhoppin
Response from Darin D, General Manager at Residence Inn Springfield SouthResponded 17 October 2016
Thank you for visiting Trip Advisor and for your compliments! We appreciate knowing how our guests feel about their stay. We take much pride in providing good customer service and we use the many comments that come our way to our continued efforts.
My wife and I took a three-day trip to Springfield for the "Lincoln experience" and found this place courtesy of other TripAdvisor reviews. Am I ever glad I read the reviews of other travelers!
We generally stay at Marriott hotels or Marriott Vacation Club resorts,...More
Thank Larry T
Response from Darin D, General Manager at Residence Inn Springfield SouthResponded 14 October 2016
Thanks so much for visiting Trip Advisor and sharing your kind testimony in reference to your recent stay here at Residence Inn. It pleases us greatly to know that your expectations were met. It was nice that you were able to take advantage of the...More
I moved here in the middle of a trip after spending 3 horrible nights in another hotel in Springfield. This was a very good experience. The rooms are clean and comfortable and the staff is great. There are many places to eat that are very...More
Thank Richard K
Response from Darin D, General Manager at Residence Inn Springfield SouthResponded 4 October 2016
Thank you for visiting Trip Advisor to share your kind words and feelings pertaining to your last visit. We were happy that you found the room clean and comfortable and that you found traveling to different places to eat were close and made traveling easy....More
We enjoyed our stay! Our kids enjoyed the pool and jacuzzi as well. The staff was very accommodating. They allowed us to use a playpen for our baby to sleep in. They had a basketball court area for our children to play as well.More
Response from Darin D, General Manager at Residence Inn Springfield SouthResponded 25 September 2016
Thank you for visiting Trip Advisor to share your thoughts pertaining to your recent visit with us. We are pleased to know that you enjoyed your stay and were able to take advantage of the amenities that came with your room. We hope that you...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$144 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Family Hotel in Springfield
#5 Business Hotel in Springfield
#7 Romantic Hotel in Springfield
Non-Smoking Rooms ,
Number of rooms
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Yes, we are close to St. James Court. In fact, we are about 7.8 miles from this location and should be a 9 to 10 minute trip from our hotel. It's not that far from us at all. We would be most happy to print out directions... More
Yes, we are close to St. James Court. In fact, we are about 7.8 miles from this location and should be a 9 to 10 minute trip from our hotel. It's not that far from us at all. We would be most happy to print out directions for you from our hotel. Thanks for your inqury and we hope you will have the opportunity to stay here at Residence Inn.