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Residence Inn Springfield South

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Residence Inn Springfield South
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240 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Springfield South
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Showing 236: English reviews
Roscoe, Illinois
Reviewed 18 February 2016

Check in was easy and the staff was friendly and helpful. When we got to the room I was pleasantly surprised. The room was clean and comfortable had everything we needed and more. The pool area was very nice and the hot tub was great. I would stay here or at any Residence Inn before any other.

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Helpful?
Thank Lisa H
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you for using trip advisor to share your thoughts and feelings pertaining to your last visit at Residence Inn. It pleases us greatly when we read comments such as yours. It helps us to realize that we are on the right path in providing good customer service to our guests. We are happy that you chose our location for...

Pontiac, United States
Reviewed 9 February 2016

Very nice Marriott property. We are a family of five so we booked the two bedroom unit and we very pleased with our choice. There was plenty of room, the kitchen and bathrooms were clean, and the beds were comfortable. The hotel is quiet both inside and out and is located in a convenient location close to I-55 and several...

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Helpful?
Thank Grant W
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you so much for choosing to stay here at Residence Inn, but more importantly, thank you for visiting Trip Advisor and sharing your thoughts and experience during your recent stay. We are happy that you had a wonderful time and found the staff to be helpful. We take great pride in providing our guests with good customer service and...

Virginia
Reviewed 21 January 2016

Pros: Staff are very friendly and helpful. Several venues nearby for meals ranging from steak to breakfast. Rooms are clean and well kept. There was even a desk in the room! Cons: Inconsiderate neighbours and, due to the thin walls/floors, I was able to hear most everything taking place in the room above me at all hours of the night....

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Helpful?
Thank Ghost4314
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you for visiting Trip Advisor to share your thoughts & feelings from your recent stay with us. We were delighted to hear you were pleased with your overall experience. I would like to address the areas that fell short of meeting your expectations at the Residence Inn Springfield South. With regards to the intent service, there is a drop...

Abingdon, Virginia
Reviewed 19 January 2016

Spacious, like a small condo, even large closets. Exctionally clean as they all should be and great price. Actually felt like we lived there, too bad we only stayed for a few days. Lobby and outside also had seating areas.

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1Thank Shysure
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you so much for going on Trip Advisor and sharing your thoughts and feelings about your stay here at Residence Inn. A comment such as yours always please us as it confirms that we are providing good customer service and at the same time, meeting our guest's expectations. It is our hope that you will once again choose to...

Virginia
Reviewed 7 January 2016

I find that Richard C summarizes it very well. The room was spacious. The entire hotel is in exceptional condition. The breakfast was excellent and the pool and hot tub very nice. We are a Marriott family so have stayed at Marriott properties all over the world. This hotel equals or exceeds many full-service Marriotts in appearance, room attractiveness and...

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Helpful?
Thank mychickadee
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you so much for visiting Trip Advisor and sharing your kind words and thoughts. We always appreciate hearing from our guests as it helps us to see, through a guest's eyes, how we are doing and if we are delivering good customer service. We were happy that you were pleased with your stay and that your expectations were met....

Barrington, Illinois
Reviewed 21 December 2015

I thought the hotel had just opened. This is a three year old property and is the most well-maintained facility I have seen in awhile. The room was spotless and well laid out, plenty of outlets for devices, good WiFi, the public areas spacious and clean as well, staff friendly and helpful. Easy to find. Chain restaurants very nearby. Has...

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Helpful?
Thank Richard C
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you so much for visiting Trip Advisor and for sharing your thoughts in reference to your stay with us. We were happy that you enjoyed your room along with the amenities. We always like to hear that our guests had a delightful experience while staying with us and felt that their expectations were met. It is our hope that...

Grand Rapids, Michigan
Reviewed 2 December 2015

This is an excellent choice if visiting the Springfield area. From check-in to the free breakfast, the people who work here are wonderful. Our room on the 3rd floor was spotless and very quiet. Hotel was busy the evening we were there, but very quiet.

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Thank preedlips
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thanks so much for visiting Trip Advisor and sharing your thoughts and comments in reference to your recent stay here at Residence Inn. We are happy to know that you were pleased with the hotel and the amenities provided. We take pride in customer service and comments such as yours only confirms that we are doing our job in making...

Springfield, Illinois
Reviewed 2 December 2015

The front desk Manager Mark was beyond wonderful, he is very professional and personable. I hope anyone that travels to this hotel gets the opportunity to meet Mark and the wonderful staff. I highly recommend the Residents Inn Marriott to anyone visiting the Springfield, IL area

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Helpful?
Thank Nicolas H
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you for visiting Trip Advisor to share your thoughts and feelings in reference to your recent visit here at Residence Inn. We were happy to know that you were pleased with your visit and your expectations were met. We always appreciate comments such as yours as it helps us to realize that we are providing good customer service. I...

Manchester, United Kingdom
Reviewed 1 December 2015

I stayed here for just one night, but the rooms are very comfortable and the night time views from the room were amazing. Great service and good coffee in the morning. I will definitely return and I do recommend it.

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Helpful?
Thank AmaliaAGab
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you for sharing your thoughts and feelings pertaining to your recent stay here at Residence Inn. All of us here are happy that you enjoyed your stay and your expectations were met. We hope that in your future travel plans, you will once again choose to stay here with us. At this time, we all join in extending our...

Princeton, Kentucky, United States
Reviewed 15 November 2015 via mobile

What a great hotel. The accommodation, the staff, the breakfast were all Superior. Hotels like this are why I remain loyal to the Marriott brand. I think the Residence Inn Studio King is the best hotel value in the market. Plenty of room, excellent features, and incredibly comfortable bed. This is the fourth one I've stayed in lately and all...

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Helpful?
Thank Shane F
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you for visiting Trip advisor. We appreciate knowing that you were pleased with your visit and that you found everything to your satisfaction. We always take pride in our customer service and comments, such as yours, help us to realize that we are doing our job. It is our hope that when you are making future plans and are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Springfield South

Address: 2915 E Stanford Ave, Springfield, IL 62703-7308
Region: United States > Illinois > Springfield
Price Range: RM638 - RM811 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Springfield South 3*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#2 Family Hotel in Springfield
#5 Business Hotel in Springfield
#7 Romantic Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Springfield South staff and other travellers.
3 questions
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Wichita, Kansas, United States
8 months ago
Illinois USA

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Questions? Get answers from Residence Inn Springfield South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators are really good, so you don't even have a time difference or delay between the 4th floor and the 2nd!”
 of 5 bubbles P3379SZandreag, 10 Nov 2016 | Read review
“The photos on TripAdvisor accurately reflect what I experienced at this hotel”
 of 5 bubbles LarryT263, 13 Oct 2016 | Read review
“The hotel is rather large with some long hallways. If that is an issue, ask for a room near the elevator.”
 of 5 bubbles teachman2, 5 Sep 2016 | Read review
“Pool, as well as outside access are on the First floor, (That is my preference)”
 of 5 bubbles L4326VXmichelleh, 11 Aug 2016 | Read review
“End rooms are always the most peaceful.”
 of 5 bubbles caringinthemoment, 20 Apr 2016 | Read review
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