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Residence Inn Springfield South

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Residence Inn Springfield South
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240 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Springfield South
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Showing 236: English reviews
Plainfield, Illinois
Reviewed 27 October 2015

We stayed at this hotel with one of our sons while on a college visit at a nearby university. We stayed at a Residence Inn in South Dakota and were so pleased that we chose this hotel for that reason. We loved the indoor pool, the warm and toasty fire pit outside and the beautiful lobby and breakfast area. All...

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Helpful?
Thank Keith11201
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you, first of all, for choosing to stay here at Residence Inn while you attended your son’s college visit. Hope all went well with your visit and it met with your liking. Thank you also for taking time to visit Trip Advisor to share your kind words and thoughts in reference to your stay with us. It always pleases...

Troy, Missouri
Reviewed 20 October 2015

My husband and I stayed at this hotel in September for a wedding. It was a wonderful, clean place. The rooms are spacious and modern, and the kitchen was great. Staff was friendly and inviting. You can tell that the employees and owners take pride in this hotel to keep it so nice. I would highly recommend the Residence Inn...

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Helpful?
Thank Jessica H
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you very much for choosing to stay here at Residence in while attending a wedding. Thanks also for sharing your kind words and thoughts pertaining to your stay with us. It always pleases us when we read comments such as yours affirming that we are performing good customer service. That is our foremost goal for our guests. We were...

Fairfield, Connecticut
Reviewed 15 October 2015 via mobile

I've stayed here two years in a row on business and it's a nice place to stay for business travel. It looks newly built and has a very welcoming feel to it. No bar but there is a fridge with beer and wine for sale. I didn't have hot water in my sink one morning which was weird because everything...

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Helpful?
Thank Jim K
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you for choosing Residence Inn as your hotel of choice when you are traveling on business to the Springfield area. We appreciate your visiting Trip Advisor to share your thoughts and feelings pertaining to your resent stay. It pleases us to know that you experienced an inviting sense of arrival. It is always our goal to make our guests...

Columbus, Ohio
Reviewed 11 October 2015

We got in super late our first night got right into our room. They were booked solid so we couldn't upgrade the 1st night. Rooms are spacious and spotless. 2nd night we got upgraded to the 2 bedroom. Great breakfast, huge variety, all my kids loved the selections. Great pool, and the front desk always had a smile and willing...

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Helpful?
Thank emmypierce
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you so much not only for choosing to stay here at Residence Inn, but for going on Trip Advisor and sharing your kind words and thoughts that expressed your experience here at Residence Inn. It pleases us to receive such remarks and more so knowing that your expectations were encountered. We take pride in offering our guests good customer...

Peoria, Illinois
Reviewed 7 October 2015

The front desk crew ALWAYS smiles and greets us by name when we arrive... The Crew at the evening "happy hour" make us feel a home... The rooms are impeccable... We are both platinum with Marriott and diamond with Hilton.... this is one of the best hotels.

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Thank larrysh00p1ng
Darin D, General Manager at Residence Inn Springfield South, responded to this review

First and foremost, we want to thank you for choosing to stay here at Residence Inn. We also want to thank you for sharing your wonderful comments and thoughts pertaining to you stay with us. We are always happy and very pleased when we know our guests are treated in a welcomed way and made to feel at home. Customer...

Saint Louis, Missouri
Reviewed 3 October 2015 via mobile

The staff could not be kinder and more helpful to my family. Genuinely cared. Even the kitchen staff talked to us and we're joking with my kids. Sweet, kind staff. You must call the hotel for the address though. Don't trust GPS as the address is too new. The staff will help. Property was clean and new also. I highly...

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Helpful?
Thank Christine C
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you for taking time to visit Trip Advisor and to share your kind words and thoughts. We take pride in providing good Customer Service and when we have the opportunity to read such responses as yours; it helps us to realize that we are meeting with success. We do apologize for the GPS situation that you encountered, and hahppy...

Antioch, Illinois
Reviewed 2 October 2015

We were in town for the Rte 66 car show and found this wonderful hotel on the Marriott website. The facility is clean and looks brand new. Our suite was spotlessly clean and spacious. Every staff person we met from our housekeeper to the front desk staff (Warren was our absolute fav!) were ever so welcoming and helpful. Breakfast had...

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Thank Stilsam
Darin D, General Manager at Residence Inn Springfield South, responded to this review

First and foremost, we want to thank you for choosing to stay here at Residence Inn during your travels to the car show. We also want to thank you for taking time to visit trip advisor and sharing your thoughts and feeling pertain to your stay. It pleases us to know that your expectations were met and that you found...

Waukee, Iowa
Reviewed 22 September 2015

Good and RERRIBLE. First the Good: Rooms very clean. A newer property, desk help very customer service oriented, polite and cheery. Maid service personnel very polite and congenial Breakfast food ok. The terrible: Went down to have breakfast and was greeted by an older dark haired lady breakfast worker who's first greeting to me and my son with direct eye...

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3Thank Julie123123123
Darin D, General Manager at Residence Inn Springfield South, responded to this review

First & foremost, I would like to thank you for making the Residence Inn by Marriott your hotel of choice while in the Springfield area. Secondly, I would like to thank you for taking the time to share your recent experience with us. It is disheartening to have any of our guests with an unpleasant experience. Based on your feedback,...

Reviewed 23 August 2015 via mobile

This place was phenomenal, the employees were very polite and helpful rooms are immaculate. They have a full kitchen, there's also a courtyard were there is a gas grill. You are able to cook a meal for your family. Their is also a swimming pool and a full basket ball court. The kids enjoyed it.

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Helpful?
Thank Eugene L
Darin D, General Manager at Residence Inn Springfield South, responded to this review

We were very happy that you chose to stay with us here at Residence Inn. It is greatly appreciated that you visited Trip Advisor and shared your feelings and thoughts in reference to your last stay with us. We always try to promote good Customer Service and it pleases us to know that you enjoyed your visit along with the...

Chesterfield, Missouri
Reviewed 21 August 2015

The staff is extremely friendly and always great weary travelers with a smile. The check in process is seamless. Ken and Annie in Guest Services are personable and attentive to a traveler's needs. One of my favorite places to stay

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1Thank jc10885
Darin D, General Manager at Residence Inn Springfield South, responded to this review

Thank you for taking time to visit Trip Advisor and sharing your feelings relating to your last stay. It pleases us to know that you selected to stay with us and that we are one of your favorite places. More especially, are we happy to know that the staff made you feel welcomed and at home. We pride ourselves on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Springfield South

Address: 2915 E Stanford Ave, Springfield, IL 62703-7308
Region: United States > Illinois > Springfield
Price Range: RM634 - RM811 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Springfield South 3*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#2 Family Hotel in Springfield
#5 Business Hotel in Springfield
#7 Romantic Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Springfield South staff and other travellers.
3 questions
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Wichita, Kansas, United States
8 months ago
Illinois USA

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Questions? Get answers from Residence Inn Springfield South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators are really good, so you don't even have a time difference or delay between the 4th floor and the 2nd!”
 of 5 bubbles P3379SZandreag, 10 Nov 2016 | Read review
“The photos on TripAdvisor accurately reflect what I experienced at this hotel”
 of 5 bubbles LarryT263, 13 Oct 2016 | Read review
“The hotel is rather large with some long hallways. If that is an issue, ask for a room near the elevator.”
 of 5 bubbles teachman2, 5 Sep 2016 | Read review
“Pool, as well as outside access are on the First floor, (That is my preference)”
 of 5 bubbles L4326VXmichelleh, 11 Aug 2016 | Read review
“End rooms are always the most peaceful.”
 of 5 bubbles caringinthemoment, 20 Apr 2016 | Read review
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