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    Hilton Garden Inn Springfield

    3100 S. Dirksen Parkway, Springfield, IL 62703
    +1 855-618-4697
    Hotel website
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    Lowest prices for your stay
    05/11/2017 06/11/2017
    US$103
    US$84
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    Traveller (48)
    Room & Suite (23)
    Dining (9)
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    Overview
    • Excellent55%
    • Very good26%
    • Average11%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “front desk” (82 reviews)
    “great stay” (38 reviews)
    “hot tub” (22 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Springfield
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (756)
    There are newer reviews for Hilton Garden Inn Springfield
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    11 - 15 of 752 reviews

    Reviewed 11 September 2017 via mobile

    Mediocre. Not bad, not great. Very busy. Towels, sheets, etc. all down the halls on the 4th floor until late at night. So many that it was difficult to walk. Room was clean. Requested a room on a lower floor. Tried to check in an...More

    Thank 449Trish449
    Response from HGISpringfieldIL, General Manager at Hilton Garden Inn SpringfieldResponded 13 September 2017

    A very wise person once said be hot or cold, but be lukewarm and....well mediocrity in many cases is worse that flat out dropping the ball. Our team looks at mediocre as a four letter word and will use this feedback to re-fuel their service...More

    Reviewed 11 September 2017

    digital check-in and coordination of additional requests was excellent. Rooms quiet and clean bed was excellent. Staff was extremely helpful. we wanted to check in earlier than the regular 3PM time. Texted hotel while 150 miles away. They made the necessary changes with no problems...More

    Review collected in partnership with Hilton Garden Inn
    Thank Randy R
    Response from HGISpringfieldIL, General Manager at Hilton Garden Inn SpringfieldResponded 13 September 2017

    We are testing state of the art systems that allow us to better service our guests and prepare for their arrivals. Thus far it has been a boon to be able to know how we can make your stay a better one and truly say,...More

    Reviewed 10 September 2017

    You'll love your stay here. Springfield Illinois is known primarily for they're racism... ironically it's the land of Lincoln. But staying here made it seem worth while. My family experienced the ignorant of others but we survivedMore

    Review collected in partnership with Hilton Garden Inn
    Thank ozellad2017
    Response from HGISpringfieldIL, General Manager at Hilton Garden Inn SpringfieldResponded 11 September 2017

    I am sorry to hear that you experienced a negative issue while in Springfield. I know from your other note that the issue was related to another guest. I can personally attest that Springfield is no longer known primarily for the issue you state. We...More

    Reviewed 9 September 2017

    A typical HGI, located just off of the highway, a bit away from downtown, but not too far. A good selection of restaurants nearby, as well as in the hotel, but we didn't try them as we were visiting friends.

    Thank Joe J
    Response from HGISpringfieldIL, General Manager at Hilton Garden Inn SpringfieldResponded 11 September 2017

    I appreciate your reviewing your stay with us! Next time you come through give us a holler and we can direct you to some hidden gems near the hotel! Thank you for staying with us.

    Reviewed 9 September 2017

    I like Garden Inns. The staff people are always remarkably friendly. The room was nice. The breakfast was excellent and the chef who fixed my omelet was talented and friendly. The room was very nice. I recommend this as a half-way stop between KC and...More

    Thank robert c
    Response from HGISpringfieldIL, General Manager at Hilton Garden Inn SpringfieldResponded 11 September 2017

    Thank you very much for taking the time to review your stay with us! It is always nice to hear when we hit on all cylinders! I will enjoy sharing your feedback with our team!

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$93 - US$186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Springfield
    • #9 Romantic Hotel in Springfield
    • #10 Family Hotel in Springfield
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 117
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Expedia, Priceline, Cancelon, Travelocity, Hotwire, Evoline ltd and getaroom.com so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Springfield
    • Also Known As
    • Hilton Garden Inn Springfield Hotel Springfield ,
    • Springfield Hilton Garden Inn
    Add Photo Photos
    Traveller (48)
    Room & Suite (23)
    Dining (9)
    Pool & Beach (5)
    Hotel & Grounds (52)
    Business Centre & Event Rooms (9)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Emily G
    9 March 2016|
    AnswerShow all 3 answers
    Response from Jeffrey A | Property representative |
    Breakfast is $9.95 or you can purchase in advance a few dollars by buying the B&B rate that is good for 1-4 persons.
    0
    Votes
    Ashlee S
    10 August 2015|
    AnswerShow all 7 answers
    Response from mr_masterangler | Reviewed this property |
    Don't remember but the hotel sucks anyway bar or not
    0
    Votes
    John B
    6 March 2015|
    AnswerShow all 4 answers
    Response from E S |
    They offer a bfast buffet for 9.95/person, but when we checked in our attendant upgraded our room to include bfast for $20 more which saved us money bc we had 3 adults and one child. It was a great breakfast and we couldn't... More
    1
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    Room Tips
    "get a room away from the highway"
    Read review
    "about the only tip would be stay away from the pool to minimize noise. But it was quite for me"
    Read review
    "Top floor away from elevator"
    Read review
    "Some rooms have a separate living room, which would be good when traveling with a family."
    Read review
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