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My wife and I stayed here on the 18th and 19th to attend the state fair.We booked on priceline.com,and now I know why the rate was so reasonable.Upon check-in we were upgraded to a king room,and also given a complimentary breakfast,which was pleasantly surprising.the room...More
Response from IHGService, Guest Relations Manager at Crowne Plaza SpringfieldResponded 1 week ago
We would like to thank you for taking your precious time to write the review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests. I am glad know you have liked the...More
Our family recently gathered together (for the 7th year) at the Springfield Crowne Plaza. As always, a great place to book multiple rooms,with plenty of available lobby space to meet and visit. We were very pleased with the major room renovations. We had 5 rooms,...More
1 Thank symonelss
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 19 March 2017
Thank you for staying with us and taking the time to write such a nice review. Your feedback is greatly appreciated. It is great to hear that your family continues to come back year after year. I will be sure to share your comments with...More
I've always liked Crowne Plaza, but Springfield's has been my worst experience ever.
I even found last guest's pajamas hanging in the back of the bathroom door, greasy fingerprints all over tabletops and I guess they don't have vacuum cleaners.
2 Thank 450patriziam
Response from IHGService, Guest Relations Manager at Crowne Plaza SpringfieldResponded 2 weeks ago
Thank you for taking the time to write a review of our hotel. I'm sorry for any inconvenience with the poor cleanliness of the room. I have sent you a private message in an effort to obtain additional information from you.
I've stayed at the Crowne before. And just like all my previous trips this one was excellent. What sets this trip apart, is that I was a part of a group of 1800+ Democrats. All in the same room for our annual Illinois Democratic County...More
Hotel room was clean and modern. I stayed with my 3 kids and we slept comfortably. Theres restaurants near by, My room rate included breakfast for up to 2 adults. Kids ages 6-12 pay half price for breakfast. Overall nice stay!
US$96 - US$152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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