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08/10/2017 09/10/2017
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    Crowne Plaza Springfield

    3000 S Dirksen Pkwy, Springfield, IL 62703-4504
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    08/10/2017 09/10/2017
    US$88
    US$88
    US$88
    Traveller (127)
    Room & Suite (89)
    Dining (12)
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    Overview
    • Excellent26%
    • Very good35%
    • Average22%
    • Poor11%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (393)
    There are newer reviews for Crowne Plaza Springfield
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    121 - 125 of 388 reviews

    Reviewed 5 November 2015

    Having paid for drinks by cash and card I was presented with a bill, which i was told was for the drinks that we had just had - but not paid for! I paid Andrea and took ther matter up with reception the next day....More

    Thank DominicR66
    Response from Kraig P, General Manager at Crowne Plaza SpringfieldResponded 8 November 2015

    Dear DominicR66, Thank you for your post and please accept my apologies for this. I'm happy that Ann took care of this for you however you are correct about the principle. I am the new GM of this hotel and will address this with our...More

    Reviewed 3 November 2015

    My stay: ·         Parked and had to go to second floor to register. ·         The price was changed and not the same as my confirmation ($11 more one day and $13 less the other) - saved $2. ·         Could not understand the check in staff...More

    Thank Becky64327
    Response from Kraig P, General Manager at Crowne Plaza SpringfieldResponded 5 November 2015

    You are correct that Renovations will not fix the issues. As the new General Manager here only a few days I can promise you that all service, cleanliness, mechanical and operational issues are being addressed and we are looking at each one of your stated...More

    Reviewed 29 October 2015 via mobile

    This is a big hotel as it is a conference center. Registration on 2nd floor. Lots of dark wood and granite, marble. Looks very nice. Room was very nice. Very comfortable bed. Very quiet as i was on 8th fl. Everything was clean.More

    Thank TherealVman
    Response from Joseph Z, Manager at Crowne Plaza SpringfieldResponded 3 November 2015

    Thank You for making the Crowne Plaza your choice while you were in Springfield, and for taking the time to share your thoughts with the Tripadvisor community. We're glad you enjoyed your time with us - especially the new beds on the 8th floor that...More

    Reviewed 22 October 2015

    Stayed here for one night on the 28th September as part of our R66 trip.Decent rooms and thats about it,charging $9.99 for wifi is shocking this is the only place that charged for wifi during our whole trip. Staff not helpful at all,we were not...More

    Thank stephenb1965
    Response from CrownePlazaSprfld, Front Office Manager at Crowne Plaza SpringfieldResponded 27 October 2015

    Good Morning Stephenb1965, I would like to apologize personally for the issues you experienced with us during your stay. When it comes to wifi we do offer it free to all of our IHG Rewards members and it is a wonderful FREE program for anyone...More

    Reviewed 14 October 2015

    Barely a grunt hello on check in. No help with bags available at mid-afternoon. Room ok, but not perfect. When trying to ask about specific event in the morning, the response was call in the morning. Oops, was I feeling like a welcomed guest? Then...More

    Thank Paulette P
    Response from Joseph Z, Guest Relations Manager at Crowne Plaza SpringfieldResponded 3 November 2015

    Thank You for taking the time to share your experiences at our hotel with the Tripadvisor Community. I apologize that we didn't provide the level of service that you expect from us, or that we expect from ourselves. As we are almost finished with the...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$95 - US$152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 288
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, IHG, Orbitz, Cancelon, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Crowne Plaza Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Springfield
    • Also Known As
    • Crowne Plaza Springfield Hotel Springfield ,
    • Springfield Crowne Plaza
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    Traveller (127)
    Room & Suite (89)
    Dining (12)
    Pool & Beach (7)
    Hotel & Grounds (110)
    Bathroom (22)
    Business Centre & Event Rooms (12)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Stephaniesu1984
    7 August 2017|
    AnswerShow all 2 answers
    Response from Bryan S | Reviewed this property |
    sorry, I stayed in a standard room, it was pretty bare bones-
    0
    Votes
    Vikki A
    22 May 2017|
    AnswerShow all 2 answers
    Response from Julie W | Reviewed this property |
    sorry I didn't have a chance to use the pool
    0
    Votes
    Room Tips
    "A higher room helps with ground noise, which is mostly only traffic and not bad."
    Read review
    "It's a fourteen story building so sound issues are not a problem, Most of the convention folks i spoke to..."
    Read review
    "Room was spacious"
    Read review
    "Choose a different hotel in the immediate area. There are several."
    Read review
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