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All reviewsrestaurants shoppingbreakfast manageraccessible roompool area was cleanhot tubthe breakfast areabed was comfortablerelaxing staystaff was friendlyminute drivethe check in processwafflesthird floorfront desk staffper nightnice hotelroad trip
We spent one night here and were very pleased with our stay. The price at less than $70.00 per night was great, Our room was very clean, bed was comfortable, and the breakfast was more than you could ask for. Erma, the breakfast hostess was...More
Thank Sandy D
Response from Mark M, General Manager at Fairfield Inn SpringfieldResponded 13 December 2017
Dear Sandy D,
Thank you so much for sharing your experience at the Fairfield Inn Springfield with the Tripadvisor community. Your laudatory comments will be shared with the team to inspire and motivate them to deliver exceptional customer service.
We are extremely delighted to read...More
Working here for a Hospital, I’m reminded of why I’m a regular Hilton girl for most of my 250 nights per year away from home. For four nights at $500, I also get, a bed with one side that swoops down like a hammock, ants...More
Response from Mark M, General Manager at Fairfield Inn SpringfieldResponded 17 November 2017
With great concerns that we received your comments about your experience . Please accept our sincerest apologies that we have fallen short of our goal this time. Rest assured that the necessary measures are in place, and now further reinforced, to prevent reoccurrence...More
Excellent. Room was very comfortable and the staff were very friendly at each step of the stay process. The only slight inconvenience was that one of the light switches controlled both the hall and desk lamps. Other than that, my stay was great. The breakfast...More
Thank Frederick L
Response from Mark M, General Manager at Fairfield Inn SpringfieldResponded 13 November 2017
Dear Frederick L,
Many thanks for taking the time to share your glowing review with the Tripadvisor community. We are so delighted to read that our associates were very friendly at each step of the stay process. Your feedback is integral to our ability to...More
I checked in here and the front desk staff was very welcoming and helpful. The cleaning staff was very thorough, and the rooms up to date and comfortable. The breakfast was hot and consisted of many options. The amenities at the hotel were very accommodating....More
Thank mike t
Response from Mark M, General Manager at Fairfield Inn SpringfieldResponded 6 November 2017
Dear Mike M,
Thank you so much for taking the time to share your glowing review with the Tripadvisor community. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a pleasant stay. I have shared your comments with...More
Great location. Wal-Mart, Walgreens, Penn Station, Applebees and more are within walking distance.
Nice pool and hot tub.
Decent breakfast with sweet cakes.
Personable staff in a nice location.
Will definitely be back if in town and we will look for more Fairfield Inns in...More
Response from Mark M, General Manager at Fairfield Inn SpringfieldResponded 1 November 2017
Thank you so much for taking a moment to share your laudatory review with the travelers community. We are delighted to read that our location, service and facilities were all to your satisfaction. Thank you again for your lovely description, and looking forward...More
All Rooms come with a refridgerator, and some or our standard Kings and 2 Queens come with both Micro and Fridge. Our Executive Kings though, come with both the Fridge, Micro, and a little bit more room