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Comfort Suites

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Traveller (9)
Room & Suite (18)
Dining (7)
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Overview
  • Excellent74%
  • Very good22%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“smokey bones”(10 reviews)
“great hotel”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (235)
There are newer reviews for Comfort Suites
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Traveller rating
168
51
5
3
4
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LanguageEnglish
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168
51
5
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4
Show reviews that mention
All reviewssmokey bonesnice breakfast areagreat hotelrooms are largehotel guestschoice hotelswould highly recommend this hotelcounter spacerestaurants within walking distancepull out couchwalk in showerwould definitely stay here againhot breakfastworkout roomthe entire staffenjoyed our stayspringfield area
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51 - 55 of 231 reviews
Reviewed 19 April 2017

This is the hotel I choose when traveling to Springfield, IL. My wife and I are always greeted by the staff as return guests and check-in takes less than 3 minutes. The rooms are always clean, quiet, and restful. The bed is just the right...More

Thank Bruce B
Response from Justin H, General Manager at Comfort SuitesResponded 7 June 2017

Thank you so much for taking the time to visit TripAdvisor and share your experience during your stay at the Comfort Suites. We are very happy that the check-in process was speedy and accurate. Thank you again for the wonderful comments and hope you see...More

Reviewed 17 April 2017

We stayed here 1 night and I wish it was more! The staff were very friendly and accommodating. Our room was very clean, well kept, loved how spacious the bathroom and room were. The pool was great for our family of 5. Breakfast was perfect-...More

Thank Megan T
Response from Justin H, General Manager at Comfort SuitesResponded 7 June 2017

Thank you for visiting TripAdvisor and sharing you thoughts and feelings. We are happy to hear that our breakfast was perfect for your family. We hope to you will visit us again if you stop through springfield.

Reviewed 11 April 2017

Overall the hotel is fine. It was clean, they have wifi and a free breakfast. But the rooms seemed a little dark. I will say that the staff was super friendly and that to me can make or break a hotel and makes me want...More

Thank Angela S
Response from Justin H, General Manager at Comfort SuitesResponded 6 June 2017

Thank you for taking the time to visit TripAdvisor and comment on your stay at the Comfort Suites. We were extremely pleased to hear how friendly our staff was during your visit. We look forward to your next visit with us.

Reviewed 9 April 2017 via mobile

The hotel is just like any other Comfort Suites...clean, comfortable and well priced. We basically just slept there and didn't take advantage of any amenities other than breakfast. At times the breakfast buffet was empty but they worked quickly to restock it. The only issue...More

Thank Spring S
Response from Justin H, General Manager at Comfort SuitesResponded 6 June 2017

First and foremost we would like to thank you for visiting TripAdvisor and giving your feedback regarding your stay at the Comfort Suites. I would like to apologize from all of our staff for any inconvenience during breakfast. We thank you for visiting us and...More

Reviewed 6 April 2017

I am in Springfield anywhere from three to six times a year. And I have been doing that for close to twenty years, if not a bit more. I have tried any number of hotels on Dirksen Parkway, on the city's southeast side, in the...More

Thank JNV53051
Response from Justin H, General Manager at Comfort SuitesResponded 6 June 2017

Thank you so much for visiting TripAdvisor and for the kind words. We are very pleased to hear that our staff and accommodations have exceeded your expectations. Our staff prides ourselves on providing excellent customer service. We would like to thank you for the many...More

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Most Booked Properties in Springfield
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$98 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Springfield
#7 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$98 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Springfield
#7 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (9)
Room & Suite (18)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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21 July 2016|
AnswerShow all 2 answers
Response from Arnold S | Reviewed this property |
We used the pool recently (early July 2016) but there is no hot tub.
0
Votes
21 July 2016|
AnswerShow all 7 answers
Response from Gabby716 | Reviewed this property |
Sorry I am just seeing this. If I remember correctly they didn't.
0
Votes
quadmom05
2 July 2016|
AnswerShow all 2 answers
Response from Kathy S | Reviewed this property |
Apologies but that was not my review! I stayed there on February 16 2016 and don't participate in their point program. I liked this hotel and would return when back in the area. Good luck anyway!
0
Votes
Room Tips
"DOn't stay here. There are a lot of nice hotels in this area. When we return we will stay somewhere else."
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"Just let them know your expectations and they will definitely help meet them"
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"Our room on the 2nd floor seemed to be very quiet eventhough we were close to the elevator."
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"Next to Smokey Bones, Red Lobster, and Outback"
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