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Castel Vecchio

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337 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Malmo, Sweden
Reviewed 10 May 2016

Just arrived from Italy. Bad room towards the road,bad smell from bathroom and shower. Bad service in the diningroom, and the service at the restaurant left a lot to wish. The wew from the terrass at the lake was wonderful.

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Helpful?
1Thank skogsfolket
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Skogsfolket, We're happy to hear you enjoyed your stay our stunning lake view from the terracce, however, as an evidence we're very disappointed to hear of the issues that you experienced with the resturant and the room. It would be great if you could contact us directly to explain more in details what happened in order to examinate properly...

München, Deutschland
Reviewed 30 April 2016

This Hotel is very nice located on a Lake with beautyfull View to the Castel Gandolfo, which is very close. Our Room has a Lakeview, but was not OK. On our Nightbox was a Cleaning Cloth, no Hangers in the Closet and the Shower is so tiny, that the plastic Curtain is sticking on your skin, which you can not...

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Helpful?
Thank A M
francesco a, Direttore at Castel Vecchio, responded to this review

Dear A M, Thank you for taking the time to share your feedback with us. We are sorry to hear your frustrations and disappointment with regards to the service received; we'll certainly look into your query. We're taking also in consideration your comments highlighting your experience concerning the rooms which are actually small furnished, though at this time exposed to...

Bitburg, Germany
Reviewed 19 November 2015

Beautiful hotel, great food, delightful staff. Lake view room. Highly recommend this hotel. I can see where the summer wedding months might pose an issue related to noise, however. It is close to the train station via the little walk way which goes down the hill behind the hotel. The town of Castel Gandolfo is great for leisurely strolling as...

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Helpful?
Thank Leslie M
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Leslie, Thank you for reporting back on your time with us at Castel Vecchio! We appreciate your taking the time to share your positive experience with others. It sounds like your stay was enjoyable and we are happy knowing that our staff and location worked out so well. We hope you'll come to stay with us again the next...

Tel Aviv, Israel
Reviewed 19 November 2015

We ordered the hotel a few weeks before our stay. We asked for a baby crib and were notified there is non available in the hotel. Instead we asked for a double bed with a *single mattress*. The idea was that our baby girl will sleep with us on the same bed. We sent a reminder email the day before,...

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Helpful?
Thank Shneor
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Mr Shneor, Thank you for calling this unfortunate situation to our attention. We apologize for the inconvenience concerning the room, though weeks before your arrival we confirmed and properly assigned the best accomodation that could be meet your expectations. It sounds like you didn't enjoy the dinner either.. and this is very disappointing for us since is definitely not...

Adrian, Michigan
Reviewed 3 October 2015

This hotel overlooking Lago Albano is a beautiful property in a delightful location. The facility is beautifully quaint, the rooms are comfortable and the service is friendly and charming. The morning breakfast is rather nice as the dining facility is quite elegant. The room rate is very reasonable for what you get. We were meeting our daughter in Castel Gandolfo...

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Helpful?
Thank Debbie K
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Debbie, thank you for taking the time to provide feedback of your recent stay at our Castel Vecchio. I am pleased that you had an enjoyable stay and I hope that we may have the opportunity of welcoming you back sometime in the near future, Kind Regards

Reviewed 17 September 2015

This hotel book a lot of weddings so rooms above terrace are very noisy until early hours of the morning including fireworks Junior suite not really a suite just a large room. Food good and staff very friendly Would not return to this hotel

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Helpful?
Thank Pauline374
francesco a, Manager at Castel Vecchio, responded to this review

Dear Mrs Pauline, thanking you for your comments concerning your stay at our hotel Castel Vecchio, we sincerely regret for the inconvenience that you properly highlighted. We usually host events (without fireworks which are forbidden) during the weekends and although we advise in advance our guests, doing our best to avoid any trouble, we understand that our effort didn't fullfil...

Busserolles, France
Reviewed 30 August 2015

We stayed at Castel Vecchio for five nights, starting the visit with a rather fine meal for six family friends, the place is splended slightly faded but full of old fashioned charm. No problems with the language most staff (especially Alicia) have excellent english. Fantastic viewa of the lake and a short walk gets you to the heart of Castel...

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Helpful?
Thank BrianEpton1
francesco a, Front Office Manager at Castel Vecchio, responded to this review

We really thank you for your feedback! We are happy to know that you have appreciate our Hotel and our Staff..we hope to see you again!

Lytham St Anne's, United Kingdom
Reviewed 27 August 2015

We stayed here in June. Great traditional hotel Italian with magnificent views of the lake and the mountains beyond. The rooms were clean and staff friendly. A short walk along the main road to the village where there were some nice restaurants. You can get a train to Rome from the rail station that is below the hotel. A fifteen...

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Helpful?
1Thank the-runner
francesco a, Front Office Manager at Castel Vecchio, responded to this review

We really thank you for your feedback! We are happy to know that you have appreciate our Hotel and our Staff..we hope to see you again!

London, United Kingdom
Reviewed 1 August 2015

What an amazing hotel spread over five floors on a steep mountainside! Panoramic views of the beautiful lake Albano from the restaurant patio. What better place to eat? We had the same view from the hotel room and the hotel pool. One negative was that the air conditioning unit in the room was very noisy and not effective. So we...

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Helpful?
Thank JohnBovi
francesco a, Front Office Manager at Castel Vecchio, responded to this review

We really thank you for your kind words and we hope to see you soon in Castel Gandolfo! Arrivederci!

Adelaide, Australia
Reviewed 4 June 2015

I wrote about this picturesque hotel a few years ago. Although it had a great view and we enjoyed what I called then a 'sumptuous' dinner - there were many things that my clients and I did not like. Because of those 'good bits' I have just been again. The hotel still looks lovely, the views are still breathtaking...this time...

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4Thank PAK777

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Hotel, situated in the Roman Castles, near Rome, is refined Liberty–style building with two restaurants, meeting rooms, a splendid Roof Garden with outdoor swimming-pool, private car park and 50 rooms all provided with every comfort. The Historic centre of Castel Gandolfo is only 500 metres from the hotel, where on the main Piazza You can find the impressing Palazzo Pontificio, the summer residence in Italy of the Pope and a visiting place for thousands of tourists every year. The Hotel is only 30km from the ¨Leonardo da Vinci¨ Fiumicino airport and 6km from Ciampino airport of Rome. ... more   less 

Additional Information about Castel Vecchio

Address: Viale Pio XI 23, 00073 Castel Gandolfo, Italy
Region: Italy > Lazio > Province of Rome > Castel Gandolfo
Price Range: RM303 - RM441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castel Vecchio 4*
Number of rooms: 50
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Also Known As:
Castelvecchio Castel Gandolfo
Castelvecchio Hotel Castel Gandolfo
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Questions & Answers

Here's what travellers have asked, with answers from Castel Vecchio staff and other travellers.
2 questions
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Newry, United Kingdom
6 months ago

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Questions? Get answers from Castel Vecchio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there are events in the lower area (i.e. weddings) and request a quiet room further away from the event.”
 of 5 bubbles VGTravelGirl, 9 Aug 2016 | Read review
“Most rooms I think are lake view- lift to upper floors Swimming pool on roof not used - weather not suitable- also needed cleaning.”
 of 5 bubbles 815angelak, 3 Jun 2016 | Read review
“Lakeview Rooms”
  • Plasticurtain in a tiny shower
 of 5 bubbles aloism408, 29 Apr 2016 | Read review
“Ask view to the lake”
 of 5 bubbles Shneor, 19 Nov 2015 | Read review
“Definitely get a room with a lake view”
 of 5 bubbles DebbieK728, 2 Oct 2015 | Read review
5 of 5