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Courtyard Boston Cambridge

260 reviews
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Traveller (42)
Room & Suite (36)
Dining (5)
Overview
  • Excellent28%
  • Very good39%
  • Average27%
  • Poor4%
  • Terrible2%
Travellers talk about
“trader joes”(22 reviews)
“charles river”(47 reviews)
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (260)Write a Review
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All reviewstrader joescourtyard marriottcharles rivertypical courtyardwhole foodsfront deskharvard squarememorial drivegrab and goshuttle servicemile walkharvard business schoolroom was cleanfloor overlookingconvenient locationdunkin donutshotel shuttle
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1 - 5 of 244 reviews
Reviewed 4 days ago

I would have rated this hotel Excellent except for this experience: At 12:40 am a loud announcement came through the phone (without picking up the receiver) that we needed to evacuate our room. We saw two fire trucks coming. It was 4 degrees above zero...More

Thank Helen7115
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded yesterday

We appreciate your feedback, Helen. We're glad you appreciated our spacious rooms and convenient location, but we're disappointed that your stay with us was less than ideal. We regret the inconveniences you faced with the fire alarm. We will address your concerns with our team...More

Reviewed 1 week ago

Do not stay in room 414. I was here from 1/08/18-1/11/18. There is a constant rattling on the wall from one of the external ventilation ducts. It's a constant and continuous Rap-rap-rap,rap, rap-rap. Like a machine gun. It never stops. My first mornings shower was...More

Thank timkay2
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 1 week ago

We appreciate your feedback, Tim. We're disheartened that your time with us was less than ideal. We regret that our service failed to meet your expectations. We will be sure to alert the appropriate members of our team to rectify these issues. We care deeply...More

Reviewed 1 week ago via mobile

I don’t typically give reviews, but I had an awful experience here. After coming home from a long day of apartment hunting, we were looking for a place to eat. It was then when we were notified that the hotel restaurant was temporarily closed due...More

Thank bmonaco11
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 1 week ago

Dear Guest, We appreciate you taking the time to share your feedback. We're deeply disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous...More

Reviewed 2 weeks ago

We had a good stay at this hotel. Zach at reception was knowledgeable and very helpful. Room was clean and comfortable and the Hotel is situated in a good location near some stores such as Trader Joes and whole foods.More

Thank KABBANG
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 2 weeks ago

Thanks for the excellent review, KABBANG! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our attentive staff and prime location as well as our clean and comfortable...More

Reviewed 3 weeks ago

Driving to Cambridge was brutal due to the weather this past weekend. However, meeting Sandra and Zach at the front desk has definitely lightened up my mood. They were so helpful and charming. It so happened to be customer appreciation month, so we did feel...More

Thank mon0lita
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 3 weeks ago

Dear Guest, Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$106 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$106 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (42)
Room & Suite (36)
Dining (5)
Hotel & Grounds (68)
Bathroom (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Amy D
23 July 2017|
AnswerShow all 2 answers
Response from aci2005 | Reviewed this property |
No, BU Campus is west of downtown. Medical Center is actually IN downtown area. Other downtown hotels would be your best bet.
1
Vote
KateandAbby
3 February 2017|
Answer
Response from 2goldensmom111 | Reviewed this property |
HI - My husband says yes. We weren't there for the 4th, but he is very familiar with the area.
0
Votes
24 June 2016|
AnswerShow all 4 answers
Response from Steven A | Property representative |
Unfortunately our rooms do not have sofa beds. We do provide rollaway beds in our King Bed rooms which are complimentary.
1
Vote
Room Tips
"Stay away from room 414 unless you like to hear a constant rattling noise inside the wall."
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"Great service=Great stay"
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"try asking for a view of the Charles River on a higher floor"
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"Ask for a room over looking the river"
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