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Arrived late, exhausted. Got to room - it was incredibly hot in the room. I put all my things away and went into the bathroom to wash my face.... and noticed the toilet seat and area around the toilet was covered in water. The ceiling...More
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 6 days ago
Thank you for your feedback, privacylawyer.
We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a...More
room: I stayed in a room on the 5th floor, it had a king sized bed, ample room and a small bathroom with a full sized bath tub. The room was clean, but basic.
The mattress was not very comfortable, you could feel and hear...More
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 1 week ago
Thank you for the feedback, GeoFi.
We regret that your time with us was anything less than perfect. While we're happy that you appreciated our central location and helpful staff, it's unfortunate our rooms and sound insulation didn't exceed your expectations. We strive to ensure...More
The last night that I spend in the hotel I found a bug walking in the room. We asked that they change our room but they said they were not available. They looked for an insect but they did not find it.
In the end...More
Thank lorena c
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 2 weeks ago
We appreciate your feedback, lorena c.
We're disheartened to hear about the challenges you faced during your stay with us. We strive to offer our guests quality service and comfort. It's unfortunate our room was not on par with the high standard we're accustomed to...More
I booked this location due to flight cancellation on my connection through Boston.
Location was convenient to Logan & I'd only be there until my 5:40 AM departure .. enough for a shower, a quick bite and a 4hr nap.
Front desk staff was great....More
Thank Susan J
Response from Matt S, Operations Supervisor at Courtyard Boston CambridgeResponded 3 weeks ago
Dear Susan J,
Thank you for staying with us, and thank you for leaving feedback! We appreciate all comments as a way to constantly improve our services and amenities. I am delighted to here that our front desk staff treated you well, but I am...More
Nice place, clean rooms, nice staff. It met expectations. The price is ridiculously high when events are in town such as the Head of the Charles regatta. It’s a place to rest your head. Trader Joe’s and Whole Foods are nearby.More
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 3 weeks ago
Thank you for the excellent review, pmoeser!
It's lovely you had such a pleasant experience with us! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to...More
US$110 - US$471 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Boston Cambridge Hotel Cambridge ,