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Sheraton Commander Hotel

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Sheraton Commander Hotel
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178 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Amman, Jordan
Reviewed 14 September 2016

An Elegant and classy hotel so close to Harvard Square and some amazing spots in Cambridge like, a 450 years old church and a George Washington battle field across the road from the hotel. Very friendly staff and amazing Club Lounge. Recommended for business and vacation trips.

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Helpful?
Thank mkhoshman
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear mkhoshman, Thank you for choosing the Sheraton Commander. It's great to hear about your appreciation of the history in our area. Thank you for the comments about our service team. We hope to see you again. Warmly, Michael Guleserian General Manager

New York City, New York
Reviewed 11 September 2016

The Sheraton Commander has been around forever, but they have tried their best to update this venerable hotel to keep it as current as possible. Because it is old, you need to make certain accommodations, yet the place is well worth considering if you need to be near Harvard. Beginning with check in, the process was pretty smooth. The room...

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Helpful?
2Thank suitcasepro
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear suitcasepro, Thank you for the online comments from your stay at our hotel. I appreciate your feedback in all areas. One correction, we DO have the best people in the world working at our Front Desk. Warmly, Michael Guleserian General Manager

Philadelphia, Pennsylvania
Reviewed 5 September 2016

Value for money was just average. Comfortable, clean rooms. Good customer service with a responsive front desk. Small, lackluster gym -- you're better off going for a run. Hotel's "green policy" is a bit confusing.

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Thank Vijante-gigante
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Vijante-gigante, Thank you for the online comments from your recent visit with us. Thank you for your comments about our Front Desk team. Our Make a Green Choice Program gives guests the choice to forgo housekeeping service in exchange for SPG points or food & beverage credit. For more information on the program, visit the Make a Green choice...

Tampa, Florida
Reviewed 31 August 2016

Nice hotel within walking distance of Harvard Yard. Rooms are nice. If you can obtain Club Level, very nice offering for breakfast and light snack/dinner. Staff very accommodating. Offers "green" linen service whereby you get some compensation from forgoing maid service.

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Thank cambria147
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear cambria147, Thank you for taking time to offer online feedback from your recent visit to our hotel. It's great you were able to take advantage of our Sheraton Club and Make a Green Choice Program. We look forward to seeing you the next time you visit Cambridge. Warmly, Michael Guleserian General Manager

Reviewed 31 August 2016

This hotel is conveniently located to everything in Harvard Square and a short walk to the T...Its very clean, staff is very accommodating and restaurant is quite good.. Room was clean and comfortable a nice stay!

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Thank Mary Beth K
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Mary Beth K, Thank you for the review of your stay at the Sheraton Commander Hotel. We appreciate your positive feedback and look forward to seeing you again. Warm regards, Michael Guleserian General Manager

Florida
Reviewed 27 August 2016

We stayed at the Sheraton Commander earlier this month. The hotel offers an excellent location, and excellent rooms for a reasonable price. The room were larger than most hotels and the room was clean, comfortable, and quiet. I recommend this hotel.

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1Thank David1975AA
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear David1975AA, Thank you for the TripAdvisor review. Thank you very much for the wonderful review. I'm happy our hotel added to your experience in Cambridge. Please come visit us again soon. Warmly, Michael Guleserian General Manager

Reviewed 26 August 2016

I stayed here for a week while doing a course at the Havard Extension school and found it extremely well located right in centre of Cambridge town. The room was spacious although I do think they need to think of just one bed when its just one person. I had two double beds in my room !! Other than switching...

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Helpful?
Thank Priya V
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Priya, Thank you for choosing the Sheraton Commander while you attended a class at Harvard's Extension School. We appreciate your comments. Next time you visit, we'd be happy to find you a room with one bed. Warm regards, Michael Guleserian General Manager

Davie, Florida
Reviewed 25 August 2016 via mobile

We stayed for one night. It's a quaint old hotel with nice rooms and well located in Cambridge. The price was very reasonable and the rooms clean and comfy. The bar at the restaurant was also enjoyable last night. There is a park across the street that is good for a morning run.

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Thank David T
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear David T, Thank you for your online review. It seems you were able to enjoy the hotel and our surroundings. Thank you for your comments about our property and our restaurant, Nubar. We look forward to your next visit to Cambridge. Warmly, Michael Guleserian General Manager

Washington DC, District of Columbia
Reviewed 24 August 2016

We had stayed at the Commander previously and found it to be a good combination of location and value. Our recent trip was the same. The room was clean and well kept. The front desk staff was courteous and attentive. Despite having a street facing room, there was very little traffic noise. We had breakfast in the hotel to save...

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Thank DM10468
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear DM10468, Thank you for taking time to offer online feedback from your stay at the Sheraton Commander. I truly appreciate your loyalty and thank you for your comments about our location, rooms, food and service. Please come visit us again soon. Warmly, Michael Guleserian General Manager

Canton, Ohio
Reviewed 24 August 2016

The location of this hotel is perfect, right next to Harvard where I had a course this summer. The hotel rooms were average size for city hotels but big enough for me. The staff were the highlight. Isaia at the front desk was a gentleman and always willing to help. The night time manager steph went above and beyond helping...

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Helpful?
Thank BobWea
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear BobWea, Thank you for your TripAdvisor review. I'm happy you found our location perfect and enjoyed your stay. Thank you for your kind words about our service team and their personalized service. Additionally, thank you for exposing Stephanie as a Yankee fan. I'll be sure to address that problem immediately. We look forward to welcoming you back the next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Sheraton Commander is a Harvard Square landmark on Cambridge Common. Our luxurious hotel is by Fenway Park, Freedom Trail, and downtown Boston. We have elegant event space for wedding & meetings. ... more   less 

Additional Information about Sheraton Commander Hotel

Address: 16 Garden St, Cambridge, MA 02138
Region: United States > Massachusetts > Cambridge
Price Range: RM861 - RM1,927 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Commander Hotel 4*
Number of rooms: 175
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Also Known As:
Sheraton Cambridge
Cambridge Sheraton
Hotel Style:
#4 Business Hotel in Cambridge
#5 Luxury Hotel in Cambridge
#7 Romantic Hotel in Cambridge
#7 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Commander Hotel staff and other travellers.
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Pine Mountain Valley, Georgia
over a year ago
Cape Cod
2 months ago

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Questions? Get answers from Sheraton Commander Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a room overlooking Garden Street - pretty when it snows !”
 of 5 bubbles KerryK52, 1 Jan 2017 | Read review
“Avoid Garden Street side (front of building) and right side. Ask for a larger room, which they will provide for same price if available.”
 of 5 bubbles B7098QVsusand, 23 Oct 2016 | Read review
“If room size is a concern, inquire about possibilities. All rooms seem to be quiet.”
 of 5 bubbles ZenTraveler8, 9 Oct 2016 | Read review
“5th Floor rooms are excellent”
 of 5 bubbles mkhoshman, 14 Sep 2016 | Read review
“High floor, preferably the 6th”
 of 5 bubbles suitcasepro, 11 Sep 2016 | Read review
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