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Holiday Inn Express & Suites Boston - Cambridge

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Holiday Inn Express & Suites Boston - Cambridge
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528 Reviews from our TripAdvisor Community

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Showing 447: English reviews
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Philadelphia, Pennsylvania
Reviewed 1 week ago

I have never written a Trip Advisor review before, but felt that I had to set the record straight with respect to this hotel. In sum, do not be deceived as I was into thinking that this hotel is a good value. A good value is a hotel that offers more at the same or lower price. While this hotel...

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Helpful?
Thank aroseoak
UK
Reviewed 2 weeks ago

We stayed in the HIE Cambridge, while taking time out to visit Boston. The hotel was a great choice and only a ten minute walk from the Lechmere "T" station. The hotel reception is simple and friendly, the staff are at hand if needed. The room, luckily for us as an upgrade, was very good and consisted of a king...

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Thank handyspanner
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Thank you for staying with us! We love to hear that you enjoyed yourself and found the hotel to meet your expectations! We hope that you will come back and stay with us in the future! Andrea

Euless, tx
Reviewed 3 weeks ago via mobile

I stayed at this hotel for 18 nights..It was for business. My work required a schedule that ended at 10 pm..There were some nights where I had to park across the street due to lack of parking.No guest laundry..Housekeeping A+..Breakfast adequate..Close to McDonald's and Rite Aid Grocery store..Would not stay again due to parking issue.

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Helpful?
Thank PaPaEuless_tx
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Hi PaPaEuless_tx, Thanks for choosing the Holiday Inn Express and Suites Boston - Cambridge, it's good to hear feedback from an extended stay guest. Friendly and comfortable accommodations is what we consistently aim to provide and that in mind, I am glad that you found our housekeeping's level of service and food choices at the Express Start Breakfast Bar to...

Seymour, Connecticut
Reviewed 15 March 2017

Another city and another stay at a Holiday Inn Express. Our "go to" hotel remains Holiday Inn Express and a recent trip to Boston offered the chance to visit another property. Located in Cambridge, across the Charles River from Boston, the hotel's location allows visitors to drive or take mass transit into Boston. The hotel is located on a busy...

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Helpful?
Thank Gaelic_Gypsy
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Thank you for all of the great feedback our our hotel and our city! We are happy to hear that you love Holiday Inn Express! We thank you for choosing to stay with us when in Boston and look forward to your next visit! Andrea

Biggleswade, United Kingdom
Reviewed 9 March 2017

I have often stayed at this hotel over the last 5 to 6 years and always thought it was excellent value for money; it's modern, very clean and (was) functional. The staff remain very friendly and helpful. However on my last trip there was clearly a problem with the hot water supply (it failed twice - two separate mornings) and...

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Helpful?
Thank clivestanway
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Please accept my apologies for the troubles you experienced while staying with us. We pride ourselves on ensuring our guests have a comfortable stay and I am sorry that we fell short. Please feel free to contact me directly, so we can further discuss. I may be reached at andrea.wilk@hhmlp.com. Sincerely, Andrea

Reviewed 1 February 2017

The room is clean. However as a business traveler I found the room very noisey. I'm guessing they must rent to collage students because they were very noisey at night. I felt like I was back in my collage dorm. I wouldn't stay here again. The location is within walking distance to the galleria. However where it is located is...

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1Thank Rolling S
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Thank you for your feedback about our hotel. We strive to provide a restful experience and I am sorry that we fell short. I do hope that you will come back and stay with us in the future. All the best! Andrea

London, United Kingdom
Reviewed 13 December 2016 via mobile

Stayed here for four nights in December 2016 - good location for central Boston short subway ride. Closest to end of green line at Lechmere station the five minutes walk to hotel. Breakfast was good, pancakes, fruits, pastries, turkey, eggs, sausage, omelettes hot and cold drinks and cereal. Rooms very nice and modern with microwave and fridge and air con/heater...

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Thank getawaybreak b
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Thank you for your lovely words about our hotel! We are so thrilled that you enjoyed your time here as well as the shopping. We love being so close to the Galleria! We do hope that you will come back and visit us again when in Cambridge! Have a very Happy Holiday Season! Andrea

Reviewed 12 December 2016 via mobile

We love to stay at Holiday Inn Express and this one was no exception!!! The rooms were very clean and updated and the staff was very helpful. This is also a great location being close to public transportation and within walking distance to various shopping options.

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Thank Kristi W
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Thank you for staying with us. We are so happy to hear that you love Holiday Inn Express! We love it too!!! We do hope that you will stay with us in the future! Enjoy the Holidays!! Take care! Andrea

Reviewed 7 December 2016

Good hotel. Very large room with fridge but the heating system is VERY NOISY and blows a VERY STRONG air flow. Rather good location at the end of green line, convenient to get in the city center or to walk to Kendall Square and the MIT. The breakfast does not change a lot from one day to another but it...

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Helpful?
Thank 314,567
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Thank you for staying with us and thank you for the feedback with regards to the heat. We use all comments to improve our operation as well as our customer experience. I thank you for choosing the Holiday Inn Express Cambridge and do hope to see you again in the future! Have a happy holiday season! Andrea

New London, Connecticut
Reviewed 29 November 2016 via mobile

Stayed here for 2 nights. Free self parking and free breakfast are a plus, especially since almost all Boston hotels charge astronomically for parking/valet. The elevators were extremely rickety, and at times felt like they were just going to drop. One of them you couldn't even tell what floor you were on because the light was out. Hallways smelled kind...

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Thank leblanccatherine08

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Amenities

Highlights
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome! Located minutes from downtown Boston on the Green Line of the 'T' Lechmere Station, close to MIT, Harvard University, Museum of Science, TD Banknorth Garden, Patni Corp., EF Foundation, Kendall Square, Massachusetts General Hospital, Spaulding Rehabilition Center and Massachusetts Eye and Ear, and only 3 miles from Boston Logan Airport (BOS), our hotel is the perfect location for visiting the Boston/Cambridge area. We offer a complimentary American breakfast, featuring our famous cinnamon roll as well as a variety of hot foods. Sit back, relax, and enjoy our Great Room, with 24-hour coffee, complimentary cookies at night, and high-speed wireless Internet access throughout the building. Our convenient location and commitment to service make us the best value in the Boston/Cambridge area, so book now and Stay Smart at the Holiday Inn Express. Contact the hotel directly for packages that'll save you money. ... more   less 

Additional Information about Holiday Inn Express & Suites Boston - Cambridge

Address: 250 Monsignor O'Brien Highway, Cambridge, MA 02141
Region: United States > Massachusetts > Cambridge
Price Range: RM1,026 - RM1,726 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Boston - Cambridge 2.5*
Number of rooms: 112
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Also Known As:
Holiday Inn Express & Suites Boston - Cambridge Hotel Cambridge
Holiday Inn Express And Suites Boston - Cambridge
Holiday Inn Cambridge
Holiday Inn Express Cambridge
Hotel Style:
#8 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Boston - Cambridge staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Boston - Cambridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“public transport within walking distance - lechmere T”
KudosKompliments, 11 Sep 2016 | Read review
“Ask to be on the back side of the hotel, the front is beside the road.”
jacketsman, 5 Aug 2016 | Read review
“room in the back”
Mcgovern398, 26 Jun 2016 | Read review
“Ask for away from construction & road traffic”
fbc001, 12 Jun 2016 | Read review
“Ask for a room away from construction. If room is warm upon entry, change immediately.”
Meinkings, 26 May 2016 | Read review
5 of 5