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Arbatax Park Resort - Borgo Cala Moresca

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Arbatax Park Resort - Borgo Cala Moresca
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499 Reviews from our TripAdvisor Community

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There are newer reviews for Arbatax Park Resort - Borgo Cala Moresca
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Showing 31: English reviews
A TripAdvisor Member
2 reviews
3 helpful votes
Reviewed 23 September 2015 via mobile

Don't waist your time or money ,, I've never been to such a shabby resort , so tired needs a massive refurb .... Don't believe the spa picture in any add's .... Complete dump..... This is part of the ceiling that fell out while we were there . Food average ... The whole complex is on a hill ... You...

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3Thank A TripAdvisor Member
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Borgo Cala Moresca, responded to this review

Dear Guest, We regret that your stay at Borgo Cala Moresca don't satisfy your expectations. We can assure that we are improving day by day and facilities are constantly implemented. We would like to thank you for taking the time to share your comments. We look forward to welcoming you back to offeran holiday totally in line with your needs....

Reviewed 15 September 2015 via mobile

I read very mixed reviews prior to booking this hotel, but we decided to take a chance. What a disappointment. Very under staffed especially happy the reception the queue averaged a least 10/15mins for the most simple question, this is not due to the lady on reception but the lack of staff and ridiculous system of the chip card ....

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2Thank natalia w
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Borgo Cala Moresca, responded to this review

Dear Guest, we are truly sorry we are falling short your expectations, we always strive to offer our guests the best possible experience. We are sorry for the inconvenients, we apologize for what happened, we can assure that we have developed many processes to improve this aspects. Thanks for your precious suggestions that is really important to improve our service...

London, United Kingdom
Reviewed 5 September 2015

What a really great resort! I myself was nervous about our already booked holiday after reading the reviews previously posted but have to say there was nothing to fear. Me and my boyfriend had a fantastic time; the location is fantastic with so many beaches and views a lot to explore. we were able to snorkel and Kayak in some...

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1Thank travelingmads
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Borgo Cala Moresca, responded to this review

Dear Guest, we are very pleased to learn that Borgo Cala Moresca has fulfilled your expectations. We are really satisfied to know that you appreciated the position, quality food, beach and hotel facilities. We are grateful for your kind words, which encourage us to keep up our efforts and propose an high quality service. We thank you for your positive...

Reviewed 3 September 2015 via mobile

Just returned and was very pleasantly surprised how good Abratax park resort was.. Staff in all areas of resort do all they can to make your stay as pleasant as possible. Hotel village lay out is great way to get people mixed together. Very multi cultural!..Top point are location which is well maintain. Diversity of great beaches some reached by...

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1Thank John C
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Borgo Cala Moresca, responded to this review

Dear John C, we read with pleasure your words expressing satisfaction following your stay at Borgo Cala Moresca. We wish to thank you for sharing your positive comments with the Trip Advisor travellers and for your precious comment. We are very glad that you appreciate the location, beach and surrounding. Guest satisfaction stimulates us and our whole team to improve...

London, United Kingdom
Reviewed 17 August 2015

The resort is shabby and tired, located in a very uninteresting part of the island, with very little within walking distance, so without a car we were trapped - and it felt like it. Incredibly we were unable to hire a car for the entire two weeks we stayed here, so woefully undersupplied were they that all were apparently booked...

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3Thank Lisa J
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Borgo Cala Moresca, responded to this review

Dear Lisa J, we are truly sorry we are falling short your expectations, we always strive to offer our guests the best possible experience. We would to thank you for taking your time to comment on your recent stay and for your detailed feedback that is a really useful to improve. We are sorry for inconvenient happened, we can assure...

Belgium
Reviewed 21 July 2015 via mobile

Stayed one week on a family trip in two connecting rooms on half board basis. Experience was quite disappointing and hotel certainly not worth the money paid for, and I am not picky at all. Rooms - the first room had several issues, humidity and smell (paint was falling off the ceiling), plenty of ants coming out of several holes,...

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5Thank CarloBrussels
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Borgo Cala Moresca, responded to this review

Dear Guest, we thank you for taking the time to share your experience with Tripadvisor travelers following your stay at Arbatax Park Resort. We regret that some service fell short of your expectations. We regret that buffet restaurant dishes don't satisfy your needs and tastes, we can assure that we are improving day by day and are constantly being implemented....

Bristol, United Kingdom
Reviewed 6 July 2015

Starting with the positives ... beautiful setting, stunning views, Loved beach and pool. Lovely rustic feel and beautifully landscaped. Food ok and plenty of it. Room cleaned daily and we had a wonderful balcony with views to die for .... but most rooms don't. Now the negatives .... the beds .... most uncomfortable beds I have EVER EVER slept in,...

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5Thank Manda2703
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Borgo Cala Moresca, responded to this review

Dear guest, we would you like to thank you for the time dedicated to write this review. Guest opinions are very important and useful to improve our quality. We regret that the comfort of room don't satisfy our expectations. We are pleased to inform you that we are already working to replace the mattresses in order to guarantee more comfortable...

Reviewed 18 September 2014

Unfriendly unhelpful staff throughout the hotel. Female receptionist rude and always on her computer complaining she is busy. Everything was an effort. Couldn't get tea bags when asked for. Waiters on bar sarcastic and rude. If you are not Italian, French or German stay well away! Animation (entertainment ) awful. Young staff guy pranced around with nappy on his head...

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1Thank Itsapity
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Borgo Cala Moresca, responded to this review

Dear Itsapity, Thank you for taking the time to write a review, please accept our sincerest apologies for not having been able to satisfy your needs during your recent visit. We understand that each and every guest has unique tastes, which is why we offer different solutions for different needs hoping to satisfy everyone. The satisfaction of our guests has...

Lowick, United Kingdom
Reviewed 5 September 2014

This place is amazing.The best holiday we have ever had.The rooms were excellent & cleaned every day.The food was incredible at every meal time.( we stayed all inclusive.) The children loved the pool,all of animals and the facilities especially the evening entertainment.The staff were all very kind and helpful.We will be back next year. I

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2Thank 499SarahC
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Borgo Cala Moresca, responded to this review

Dear Sarah, thank you for your important feedback. We are glad you enjoyed your stay and we hope to welcome you again at Arbatax Park Resort one day. Best Regards Guest Relation Manager

Monchengladbach, Germany
Reviewed 16 August 2014

General I found this a charming place to stay with sardinian village type rooms set into the entire hillside of the resort. Lots of steps and uphill walks so if your over 60 or have mobility issues I would not recommend staying here. The rooms are fit for purpose nothing special but nothing bad either. Staff do a great job...

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1Thank jocklad
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Borgo Cala Moresca, responded to this review

Dear jocklad, it was a pleasure to meet you. We'd want to thank you again for everything you did for us and for your availability during your stay. For us it was a wonderful experience, we hope it was the same for you. Thank you for sharing your experience, we really hope to welcome you again in the future. Best...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
250 rooms. The structure lies in the heart of the Naturalistic Bellavista Park and looks like an old Sardinian village, whose charm stems from an attentive recovery of the old materials, from the wrought-iron to lintels juniper. The Borgo Cala Moresca has rooms Classic, Superior, Connecting and J.Suite for 2/3/4 persons. All the rooms have air-conditioning, TV, telephone, fridge, bathroom with hairdryer. In the central square of the Borgo Cala Moresca there is the bar, the central restaurant with large dining rooms and panoramic terraces and a big swimming pool. An elevator connects the square to the path that leads to the sea where there is the amphitheatre, a second pool and, on a panoramic terrace facing the sea, the second restaurant “La Vela” with seafood cuisine. The inlet of Cala Moresca is from 150 to 300 metres away from the rooms; has sandy terraces that go down to the sea where there is a wooden solarium platform equipped with beach umbrellas and chaise longues. Guests of the Borgo Cala Moresca are free to eat in their dedicated restaurant Central Borgo or, upon reservation and with extra charge, in other restaurants of the Arbatax Park Resort. ... more   less 

Additional Information about Arbatax Park Resort - Borgo Cala Moresca

Address: Via Capri' 49, 08048 Arbatax, Tortoli, Sardinia, Italy
Region: Italy > Sardinia > Province of Ogliastra > Tortoli > Arbatax
Price Range: RM345 - RM1,315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arbatax Park Resort - Borgo Cala Moresca 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Arbatax Park Resort - Borgo Cala Moresca Sardinia
Hotel Style:
#7 On the Beach Hotel in Arbatax
#7 Spa Hotel in Arbatax
#10 Luxury Hotel in Arbatax
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Questions & Answers

Here's what travellers have asked, with answers from Arbatax Park Resort - Borgo Cala Moresca staff and other travellers.
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Questions? Get answers from Arbatax Park Resort - Borgo Cala Moresca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Superior suites recommended (great view!)" "Rooms away from pool area (animation) are much quieter"”
 of 5 bubbles marusan2016, 1 Sep 2016 | Read review
“Wifi reception only available around centres, phone reception pretty poor”
 of 5 bubbles 403russs, 16 Jul 2016 | Read review
“Go elsewhere!”
 of 5 bubbles lisajW3440GG, 17 Aug 2015 | Read review
“Ask for a room with a balcony.”
 of 5 bubbles Manda2703, 6 Jul 2015 | Read review
“Ask for a room near the main hotel reception”
 of 5 bubbles jocklad, 15 Aug 2014 | Read review
5 of 5