We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

SpringHill Suites Richmond Northwest

Show Prices
#16 of 81 Hotels in Richmond
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
SpringHill Suites Richmond Northwest
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]}}
Add Photo Write a Review

234 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 234: English reviews
Start your review of SpringHill Suites Richmond Northwest
 Click to rate
Reviewed 3 days ago NEWvia mobile

The room was clean and the staff was great. I especially appreciate the professionalism and courtesy provided Le'Charn, Latrell and Tarrah. They made our visit very enjoyable. Thanks for the great service ladies!

 Report
Helpful?
Thank l g
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're delighted to hear of your overall impression with the cleanliness of our guest suites and our staff's excellent Service Delivery. Thank you for your compliments of Le'Charn, Latrell, and Tarrah on their professionalism! We'll definitely share with our entire Team. We appreciate your feedback. Join us...

Spring City, Pennsylvania
Reviewed 1 week ago

The thing that impressed me the most was your staff member, Tyrone Taylor. My son was making a waffle when another child in line spilled waffle mix down the entire front of my son on the last day of our stay. My son was covered in waffle mix. Tyrone immediately jumped into action and offered to rinse my son's sweatshirt...

 Report
Helpful?
Thank Mgrant10
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent experience here at SpringHill Suites Richmond Northwest! WOW! Impressions go a long way and we're ecstatic to hear of your compliments of Tyrone! He's truly passionate in taking care of our guests and it shows. We appreciate you for recognizing his kindness and will share with our entire Team. We're looking forward to having...

Dumfries, Virginia
Reviewed 2 weeks ago via mobile

Recently stayed at Springhill Marriott and was pleasantly surprised at the friendly staff and good breakfast. Hotel is clean and beds were okay. Everything is near this hotel, shopping, restaurants and major interstate. Will stay here the next time I am in the area.

 Report
Helpful?
Thank Misty5622
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're delighted to hear of your overall impression with our staff friendliness, complimentary hot breakfast buffet, cleanliness of our facility, and convenience of our location. We appreciate your feedback and look forward to having you here with us on your next trip to Richmond, VA.

Buffalo, New York
Reviewed 2 weeks ago

My company had a one day business meeting that we held at the Spring Hill Suites in Henrico. From the beginning the booking staff (Amanda Nelson) was super helpful in this process. When we arrived Tarrah working at the front desk helped us out and provided strong customer support all weekend long. What truly amazing service from this professional. I...

 Report
Helpful?
Thank Chris S
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent experience here at SpringHill Suites Richmond Northwest! We're delighted to hear of your overall impression with our facility. Thank you for your compliments of Amanda and Tarrah! WOW! We strive to deliver a flawless experience to our guests and it's great to know our Team's professionalism and excellent Service Delivery is living up to...

Richmond, Virginia
Reviewed 2 weeks ago

I had a great stay. Every morning started off right due to Tyrone's due diligence. He had the coffee hot and ready early and maintained a very nice continental breakfast. He was engaging, friendly, and professional. Thanks Tyrone!

 Report
Helpful?
Thank Double-Eagle-32
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent experience here at SpringHill Suites Richmond Northwest! We're excited to hear you had a great stay with us. Thank you for your compliments of Tyrone! He's very passionate in taking great care of our customers and we're happy to have him on our Team! We appreciate your feedback and looking forward to having you...

Hot Springs
Reviewed 3 weeks ago via mobile

Everything was perfect ! Very clean and modern !! Need something simple like scissors and tarrah Carterburke to the rescue !! It's the little things !! Rooms very clean and up to date ! Love the marriott

 Report
Helpful?
Thank Russgirl
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent experience here at SpringHill Suites Richmond Northwest! We're excited to hear of your overall impression of our newly renovated facility, cleanliness, and service delivery! Thank you for your compliments of Tarrah! We're happy you had a perfect stay and will share your feedback with our entire Team. Join us again on your next trip...

Reviewed 5 weeks ago

We have stayed here several times while visiting our daughter at U of R. Today, I called to make a reservation and Tara was able to accomplish this in less than one minute using my Marriott Rewards number. The breakfast buffet is excellent and the staff and pleasant and friendly. Will stay here each time we visit.

 Report
Helpful?
Thank Schwartzkin
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent experience here at SpringHill Suites Richmond Northwest! We're excited to hear of your overall impression with our facility, complimentary breakfast buffet, and staff friendliness. We strive to deliver excellent service and happy to hear Tarrah handled your reservation request quick and efficiently. Thank you for choosing to stay with us while visiting your daughter...

Fort Washington, Maryland
Reviewed 22 March 2017 via mobile

Just wanted to say thank you to Zuri and Tarrah for ensuring we had a quick and easy check in. They were very pleasant and accommodating to my sick mother , and my family and I are sooo grateful!!! The hotel was lovely and we will be staying there in the future!!!

 Report
Helpful?
Thank kmlcherry
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thanks for sharing your recent experience here at SpringHill Suites Richmond Northwest! We're delighted to hear you were pleased with our hotel and enjoyed your stay with us. We're sorry to hear your mother was sick, and happy to know our Zuri and Tarrah provided excellent service to get her settled and comfortable. We appreciate your compliments and are also...

Reviewed 21 March 2017

I have stayed at this hotel a few times in the past year and never had a disappointing moment. Room - great size. Water pressure is great. Has a fridge and microwave. Mattress sleeps well. Front desk manager, Tara, was very accommodating and allowed me the opportunity for early check-in as a reward member. First class hotel with a first...

 Report
Helpful?
Thank Robert S
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thanks for sharing your recent experience here at SpringHill Suites Richmond Northwest! We're excited to hear of your overall impression of our facility, amenities, comfort of guest suites, and convenience of our location right next to Cracker Barrel. Thank you for your compliments of Tarrah for delivering first class service! We appreciate your feedback and look forward to having you...

Sarasota, FL
Reviewed 13 March 2017

Visited Richmond from March 7 - 12 and stayed at the Springhill suites again. Check-in was easy, our room was clean and came with a mini-fridge and microwave. All of the staff was helpful and friendly. The client reception was a nice touch - great bacon cheeseburger sliders. The location was perfect for us. Just off Broad St with pretty...

 Report
Helpful?
2Thank LoveToVacationFl
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest. We're pleased to hear of your overall impression with our facility, cleanliness of our spacious guest suites, complimentary hot breakfast, and convenience of our location. We also appreciate you sharing your concerns regarding our ice machine and sincerely apologize for the inconvenience. We will be replacing it...

51 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (34)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (4)
Viewed
Room/Suite (12)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (9)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Richmond hotels
5.7 km away
Hampton Inn & Suites Richmond/Glenside
0.3 km away
Fairfield Inn & Suites Richmond Short Pump/I-64
5.9 km away
Wingate by Wyndham Richmond Short Pump
Show Prices
Show Prices
Show Prices
4.7 km away
HYATT House Richmond-West
HYATT House Richmond-West
#5 of 81 in Richmond
725 reviews
4.1 km away
Country Inn & Suites By Carlson, Richmond West at I-64
5.6 km away
Hilton Richmond Hotel & Spa / Short Pump
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Richmond Northwest

Address: 9960 Independence Park Dr, Richmond, VA 23233-1446
Region: United States > Virginia > Richmond
Price Range: RM537 - RM801 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Richmond Northwest 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Marriott, Hotwire, Travelocity, Orbitz, TripOnline SA, Priceline, Cheap Tickets and HotelQuickly so you can book your SpringHill Suites Richmond Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Richmond Northwest Hotel Richmond
Hotel Style:
#10 Family Hotel in Richmond
#15 Business Hotel in Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Richmond Northwest staff and other travellers.
2 questions
Ask a question
over a year ago
over a year ago

See all questions (2)

Questions? Get answers from SpringHill Suites Richmond Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great.”
robertsD8348MV, 20 Mar 2017 | Read review
“We like a room on the top floor away from the elevator.”
njgrandma20, 11 Jan 2017 | Read review
“room 402 was at the end of the hall and very quite.”
LangstonMissouri, 13 Nov 2016 | Read review
“if you like working out and the pool stay on the first floor. if not any room is great.”
F6903BHkareng, 14 Sep 2016 | Read review
“Nice rooms and close to I-95 and I-64”
drniren, 13 Sep 2016 | Read review
5 of 5