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The Jefferson Hotel

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1,149 Reviews from our TripAdvisor Community

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Showing 1,135: English reviews
Cheltenham
Reviewed 30 July 2014

Our first visit to Richmond it was for a family wedding at the Cathedral. As it was also our 30th anniversary and close to my 65th birthday we decided to 'push the boat out'. Absolutely no regrets. If the welcome and service we received are an example of the legendary southern hospitality then it is thoroughly deserved. Being from the...

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1Thank dandock
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for choosing The Jefferson for your special occasions! We are delighted to have been a part of those milestones for you and your family. Congratulations and best wishes for many more!

Alexandria, VA
Reviewed 30 July 2014

This hotel deserves to be the best rated in Richmond. We stayed two nights this last weekend. Great special involved two free breakfasts, free valet parking, free wifi, no gratuities, and more. The hotel has spacious rooms that are now being updated. The updates hopefully will have work stations and chargers for computers and cells. The bathrooms are fully equipped...

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3Thank VAChuck
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for the great review!

Alexandria, Virginia
Reviewed 29 July 2014

Had the good sense and good fortune to stay at this fantastic hotel again. From the arrival where one is greeted enthusiastically to checking in with efficiency, this place is magic. Stephanie at the front desk must be new and in training, at least I hope so. She was routine and barely personable BUT she will undoubtedly learn from the...

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Thank Laurance
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and your comments regarding our staff. We appreciate both the positive and also your perspective on where we might be able to make improvements. Thank you again and we look forward to your return to The Jefferson again soon!

Chantilly, Virginia
Reviewed 29 July 2014

Everything was excellent! The room was beautiful and very clean. Staff was extremely accommodating and nice. Well worth the money. I love the feel of this Hotel and so did the kids. Hope to stay again soon!

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1Thank 489sanl
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review!

New York City, New York
Reviewed 28 July 2014

The Jefferson public spaces are magnificent, the hotel is very clean and the service was great. We enjoyed breakfast also in the Lemaire room. The room was very nice, comfortable and clean but didn't really feel up to the same standard of the public spaces.

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Thank laura s
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review!

Washington DC, District of Columbia
Reviewed 27 July 2014

I really loved this place. It felt grandiose. The bar and restaurant very excellent. I loved the choices of wine and happened to be there on Wine Wednesday when the bar served many good bottles for $15 a piece. The bar had an ancient Rome atmosphere , which was kind of interesting. The restaurant was good. Most people in my...

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Thank Chrisnva2
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your comments. We are sorry that you did not love your dish in Lemaire but do hope that you'll dine with us again on your next trip to Richmond to try another of Chef Bundy's specialties. Thank you also for mentioning turndown service. It's a service that we are so pleased to continue to provide for our...

Emmitsburg, Md
Reviewed 25 July 2014

There are very few places to stay whose welcome is so warm that you feel like you are actually "coming home." Such is the fabled Jefferson in Richmond. The service is nothing short of extraordinary. I would mention, in particular, David at the front desk and Mallory, who drove us on the courtesy van. The rooms are exquisite, even the...

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1Thank Michael R
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and your mention of two of our exemplary team members.

Miami, Florida
Reviewed 20 July 2014

The service we experienced was top notch. Yes, the rooms vary in size is this truly is a historic property. Our room had a curved wall, good windows and was simply divine. Other reviews are simply unfair to compare this to a hotel built within the last five or 10 years. Housekeeping and maintenance were well above average and certainly...

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1Thank J D
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review! The Jefferson does have a rich and fascinating history and we love to share it with our guests, so thank you for that recommendation to others. On Halloween, the hotel will reach its 120th year!

Rochelle, Illinois
Reviewed 18 July 2014

It is a grand hotel!! The restaurant inside is good, a bit pricey but it is worth not having to go outside and find some place to eat. The lobby takes you back in time and thinking what it would have been like during the grand balls etc. The staff is very friendly and helpful

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Thank GmaJean
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review! We hope that you'll visit again this fall.

Dallas
Reviewed 18 July 2014

We had only one night in Richmond, and the Jefferson ended up being the highlight. The staff is quite friendly and highly competent at all levels. The hotel itself is a wonderfully restored Victorian treasure. I don't think I've seen anything like the two story atrium lobby. The bar is very pleasant and the Lemaire restaurant is a truly beautiful...

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Thank jeff3545
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review. We are delighted that you found your stay to be a great experience and do appreciate your gracious comments regarding our rooms. We are quietly working in our guestrooms and look forward to providing our guests with a "new" Jefferson guestroom experience in the months ahead.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Babysitting
Official Description (provided by the hotel)
Since 1895, The Jefferson Hotel has been recognized for its genuinely friendly service, luxurious guestrooms, breathtaking architecture and elegant decor. Guests of The Jefferson enjoy newly renovated guest rooms, two award-winning restaurants, 24-hour room service, a complimentary on-site health facility,indoor swimming pool, and complimentary wireless internet access and local calls. Located in the heart of downtown, all of the city's most popular destinations can be reached using the hotel's complimentary transportation. ... more   less 

Additional Information about The Jefferson Hotel

Address: 101 W Franklin St, Franklin & Adams Sts, Richmond, VA 23220-5028
Region: United States > Virginia > Richmond
Price Range: RM1,383 - RM2,092 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Jefferson Hotel 4.5*
Number of rooms: 181
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Richmond
#1 Luxury Hotel in Richmond
#1 Family Hotel in Richmond
#4 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Jefferson Hotel staff and other travellers.
13 questions
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Questions? Get answers from The Jefferson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 602 was fabulous! See photos.”
  • Room 602 tub
  • Rm 602
  • Rm 602 seating/desk area
  • Rm 602 view of shower
  • foyer, room 602 with mini bar
  • room 602, seating area and king sized bed
 of 5 bubbles G3059MDkatem, 8 Jan 2017 | Read review
“Request renovated floor”
 of 5 bubbles JAC197561000, 7 Jan 2017 | Read review
“Ask for a high room but these hotel is very solid so quieter than most!”
 of 5 bubbles NCtraveler79, 6 Jan 2017 | Read review
“6th floor had unobstructed city view”
 of 5 bubbles H4411DLbrianm, 20 Dec 2016 | Read review
“430 was amazing!”
 of 5 bubbles mikepQ5053OT, 19 Dec 2016 | Read review
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