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Residence Inn Richmond West End

175 reviews
Traveller (49)
Room & Suite (45)
Dining (1)
  • Excellent40%
  • Very good37%
  • Average12%
  • Poor9%
  • Terrible2%
Travellers talk about
“the penthouse”(5 reviews)
“full kitchen”(10 reviews)
“nice appliances”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
3.0 Star Hotel
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4 Mar5 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (175)Write a Review
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All reviewsthe penthousefull kitchennice appliancessized kitchenlarge closetqueen bedquiet at nightcounter spacehome away from homehot oatmealan extended stayquiet locationawesome staymarriott propertiesfree breakfastfront desk staffstayed nights
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1 - 5 of 174 reviews
Reviewed 2 weeks ago via mobile

I frequent the area weekly and always prefer this Marriott. The staff are very friendly, go out of their way to help you. The renovated rooms are nice, it’s clean, quiet, safe and close to everything! I’ve never had a bad experience here!More

1  Thank luv2campout
Response from RIRICWEGM, Front Office Manager at Residence Inn Richmond West EndResponded 1 week ago

Hello, Thank you for taking the time to fill out our survey concerning your stay. I am very happy that you choose us as your home away from home! Guest like you make it worthwhile to be a part of this awesome team. We look...More

Reviewed 3 weeks ago

We stopped for the night when visiting the Botanical Gardens. Unit was newly renovated. Couldn't have been cleaner. Only drawback is the units are set up as 4-6 units per building. Walking to them at night was a bit uncomfortable. Good breakfast, included as well.

Thank Bob A
Reviewed 27 December 2017

I spent the night here while visiting my daughter in Richmond. My room was ready when I arrived, and check in was very quick. The room was large, with a full kictchen, a sitting area with a sofa, bed and bathroom. Very quiet at night....More

Thank boblink515794
Response from RIRICWEGM, General Manager at Residence Inn Richmond West EndResponded 29 December 2017

Dear Boblink515794, Thank you for your kind words. We pride ourselves on providing exceptional service and creating a satisfactory experience to each guest. We thank you for staying with us and we look forward to your next visit.

Reviewed 27 November 2017

Early Residence Inn edition that desperately needs remodel. Room had ants and other insects. Small lobby area for breakfast so hard to eat with family. Located in a transitional area. Room wasn't ready on time.More

Thank jason j
Response from RIRICWEGM, Front Office Manager at Residence Inn Richmond West EndResponded 28 November 2017

Hello Jason J, I want to sincerely apologize for any inconveniences that you may have experienced during your stay here. We are a hotel family that will go over and beyond to make sure our guests are happy. We are currently under renovation at this...More

Reviewed 19 November 2017

Book for an overnight stop on the way to Myrtle Beach. Quick check-in. Upgraded to a suite at check-in, which was greatly appreciated after 6 hrs of driving. Denny's restaurant nearby (they deliver). Wonderful hot continental breakfast offered. Ample parking.More

Thank Pat B
Response from RIRICWEGM, General Manager at Residence Inn Richmond West EndResponded 21 November 2017

Dear Pat B, Thank you very much for the kind words. We aim to exceed the expectations of all of our guests and I am delighted to hear that we were able to accomplish our goal on that with you. We look forward to welcoming...More

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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Price range
US$122 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Richmond
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$122 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Richmond
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (49)
Room & Suite (45)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Fooder P
15 October 2017|
AnswerShow all 3 answers
Response from RICIN_12 | Property representative |
Hello! Our property is not far from I-95, only about 10-15 minutes. When coming south on I-95, you would take exit 84B to merge on I-295, followed by taking exit 53B to merge onto I-64 East. you would only stay on I-64... More
30 July 2017|
AnswerShow all 2 answers
Response from 95lizr | Reviewed this property |
I think the pool was till 11pm I would suggest calling the front desk to request a room, they are very accommodating
Colleen H
9 January 2015|
Response from Anne A | Reviewed this property |
pricing is comparable to other similar locations, and if you don't wish to go out to eat at night alone - I am a female business traveler, and getting room service is so anti-social, and expensive, but here, the evening... More
Room Tips
"Ask for the newly renovated rooms."
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"Location was Great."
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"Upper level if staying in a single level room. Some rooms have 2 levels too."
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"We like rooms in buildings 6,7,& 10. No elevators, so we requested a first floor."
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