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28/01/2018 29/01/2018
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    Quality Inn West End

    8008 W Broad St, Richmond, VA 23294-4218
    +1 855-849-1513
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    28/01/2018 29/01/2018
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    US$62
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    Traveller (44)
    Room & Suite (26)
    Dining (7)
    Overview
    • Excellent33%
    • Very good22%
    • Average23%
    • Poor10%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn West End
    Special Offer: Choice Privileges Points
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (247)
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    1 - 5 of 242 reviews

    Reviewed 1 week ago

    I have stayed here every weekend since August and have never had a problem. the staff is always great and extremely friendly and helpful. They have games that you can borrow, at no charge during your stay if you are here with your kids. I...More

    Thank fdny91101
    Response from Crystal804, Manager at Quality Inn West EndResponded 5 days ago

    Thank you for taking the time to share your experiences at our hotel here on Trip Advisor the #1 trusted site for reviews. Thank you for choosing our hotel for when your travels brings you to the Richmond area. We know you have many hotels...More

    Hotel's Favourite
    Reviewed 28 November 2017

    The staff is polite ... the rooms roomy and clean ... the elevator quick to the 6th floor (the highest); the breakfast hot, including eggs and sausage; pastries; make-your-own waffles ( or, it may have been pancakes); various breads; yogurt; an assortment of juices; good...More

    1  Thank deuteronomy10
    Response from Crystal804, Manager at Quality Inn West EndResponded 1 December 2017

    Thank you for taking the time to share your experience at the Quality Inn West End. On behalf of the entire staff we are glad you enjoy your stay. We look forward to see you again on your next travels to Richmond. During our winter...More

    Reviewed 1 week ago

    We stayed there after a party with friends and relatives...their homes were on "overflow" with family so we were looking for a reasonably priced room since we are on Social Security. This hotel fit the bill for price and was a very nice and comfortable...More

    1  Thank DORISandGIRLS
    Response from Crystal804, General Manager at Quality Inn West EndResponded 1 week ago

    Thank you for taking time to share your feedback on Tripadvisor for our future guests. We appreciate all feedback, as it helps us fine tune our operations to deliver exceptional service to our guests. I am happy to hear you had a comfortable stay with...More

    Reviewed 2 weeks ago

    I stayed at the hotel for 12 nights on a business trip. My first two nights there the shower wouldn't get hot (or warm or anything but really chilly). I reported it each evening and it was fixed after the second night. The room was...More

    Thank Jack R
    Response from Crystal804, General Manager at Quality Inn West EndResponded 2 weeks ago

    Thank you for taking time to write about your recent experience at our hotel. I have shared your feedback with the Maintenance and Housekeeping staff. I greatly apologize that your service was not consistent during your stay with us. I appreciate you bringing that to...More

    Reviewed 13 December 2017 via mobile

    Basically you get what you pay for where this hotel is concerned. It looked nice as you pull up and the reception was lovely with some really nice touches like a table to make hot chocolate and marshmallows and decorated really nice. Staff were polite...More

    Thank tcrcjc
    Response from Crystal804, Manager at Quality Inn West EndResponded 5 weeks ago

    Thank you for sharing your experience we take all feedback to help us fine tune our operations. To ensure we deliver an excellent guest experience at our hotel. Glad to hear you enjoyed the hot chocolate bar it is really amazing and especially when it’s...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Breakfast included
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Outdoor pool
    • Pool
    Details
    • Price range
    • US$68 - US$98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 190
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Choice Hotels, Booking.com, Priceline, Travelocity, Orbitz, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Quality Inn West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Quality Inn West End Hotel Richmond ,
    • Quality Inn Richmond
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    Traveller (44)
    Room & Suite (26)
    Dining (7)
    Pool & Beach (3)
    Hotel & Grounds (35)
    Bathroom (8)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    richardtunan
    5 May 2017|
    AnswerShow all 4 answers
    Response from LexiMLH | Reviewed this property |
    No unfortunately it's outdoor. But there is a YMCA nearby if you need a pool!
    0
    Votes
    777Advisor777
    13 April 2016|
    Answer
    Response from Daudirsch | Reviewed this property |
    Check in- 3pm Check out- 11am No extra charge for breakfast
    0
    Votes
    Leslie B
    25 January 2016|
    AnswerShow all 4 answers
    Response from wearepsu1 | Reviewed this property |
    21
    0
    Votes
    Room Tips
    "We had a double queen with a view of the city in the distance...great sunrise"
    Read review
    "Book this Hotel!"
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    "I happen to like the sixth floor. My understanding is that smoking is allowed on the second floor."
    Read review
    "Be sure to tell check in help what kind of room you need. Near pool, downstairs, quiet? Helpful to them and..."
    Read review
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