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Delta Hotels by Marriott Richmond Downtown

949 reviews
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Traveller (147)
Room & Suite (94)
Dining (9)
Overview
  • Excellent49%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(180 reviews)
“james river”(46 reviews)
“shuttle service”(45 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (949)Write a Review
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All reviewsfront deskjames rivershuttle serviceparking garagebreakfast buffethotel shuttlecanal walkfree shuttlehotel staffgreat customer servicechecking inshockoe slipconvention centertomasyamaswaltonihg
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1 - 5 of 935 reviews
Reviewed 2 days ago

During my last stay at the Delta Hotel I encountered a very uncomfortable situation and immediately reported it to Abigale. I had not even finished explaining what was going on and she was already alerting security to take care of the situation. Abigale's concern for...More

Thank kcschool3
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded yesterday

Dear kcschool3 my sincere thank you for sharing your experience. Our team truly cares for our guest and our fellow employees. Caring people and associates drive Delta and again thank you for providing your Home Away from Home!

Reviewed 4 days ago via mobile

Nice hotel- great staff, especially one of the drivers Tomas. They have shuttles to take you around Richmond (2 Miles) and we had Tomas as our driver and he was knowledgeable, very courteous and timely!

Thank biblemama
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded yesterday

Thank you biblemama for proving your feedback. Tomas and our entire team will be excited as I will share today. Please return again soon.

Reviewed 6 days ago

I stayed here in March of 2017 when it was under the older management and I have a wonderful stay. Hotel was very clean and staff was great. Had no fear in leaving my bike parked in the garage as it was somewhat gated.

Thank Adrian F
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded yesterday

Thank you Adrian for providing your feedback. Our staff and Interior Designer will enjoy hearing your comments. Please return again soon.

Reviewed 1 week ago

Husband and I got a room for one night since we were attending an event at the Altria. We encountered friendly, excellent customer service from everyone we encountered, especially David V and Jeanie.Perfectly located, very close to the Riverwalk, the hotel had clean, very modern...More

Thank Christina W
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded yesterday

Thank you Christina for choosing our Delta Hotel for your recent one night stay. We appreciate your feedback and are hoping that you will return again when you will have more time to enjoy RVA.

Reviewed 1 week ago

This is a remodeled hotel, so furnishings are new and clean. Room contained a small frig & microwave. It's only a few blocks from the canal walk along the James River and from restaurants downtown. Self-parking was only $15/night in an attached garage. Service from...More

Thank Leon R
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded yesterday

Thank you Leon for taking the time to provide valuable feedback. We will work to improve our signage to better our property. again thank you and please return again soon.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$144 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Romantic Hotel in Richmond
#13 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Romantic Hotel in Richmond
#13 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (147)
Room & Suite (94)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
MG142
7 February 2018|
AnswerShow all 2 answers
Response from Assistant1966 | Reviewed this property |
There is not shuttle service at that hotel.
0
Votes
Joy2p
20 August 2017|
AnswerShow all 2 answers
Response from Assistant1966 | Reviewed this property |
Yes they do offer shuttle service and the driver is very nice!
0
Votes
ackplatt
12 March 2017|
AnswerShow all 7 answers
Response from ScottJones | Property representative |
hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
0
Votes
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Room Tips
"Ask for the corner suite! Also be certain to visit the pantry....they have ICE CREAM!!!"
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"Checkin in on your mobile app early to get upgrades such as a River view or larger suite."
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"My room was great--comfortable beds!"
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"there is a lot of construction going on in the surrounding area at this time"
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