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    Delta Hotels by Marriott Richmond Downtown

    555 E Canal St, Richmond, VA 23219
    011 60 1-800-81-8081
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    05/11/2017 06/11/2017
     2 people are viewing this hotel
    US$149
    US$149
    US$149
    Traveller (137)
    Room & Suite (60)
    Dining (8)
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    Overview
    • Excellent47%
    • Very good30%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “crown plaza” (30 reviews)
    “front desk” (164 reviews)
    “james river” (46 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Delta Hotels by Marriott Richmond Downtown
    Special Offer: Book Direct and Save
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    Rooms
    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (891)
    There are newer reviews for Delta Hotels by Marriott Richmond Downtown
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    181 - 185 of 877 reviews

    Reviewed 12 June 2016

    Good points: Shuttle service very useful & drivers very friendly & helpful. Club room very comfortable & well stocked. Room good size. Breakfast very good. Bar staff very helpful. Billing issue resolved easily. Pool & gym fine. Staff all friendly. Excellent views Not so good...More

    Thank CMCLeicester
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 14 June 2016

    My sincere thank you CMCleicester for taking the time to provide our team valuable feedback that we can improve. I apologize that you would have any issues however we will work to resolve today. I know our Shuttle team will be excited to hear you...More

    Reviewed 12 June 2016

    John drove us from the convention center. He was friendly and timely. The hotel facility was clean. The front desk staff were all very helpful. They upgraded our room to help us have more space for an extra member in our party that came.

    Thank seagerle
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 13 June 2016

    Thank you Seagerie for providing your feedback concerning your recent stay with our hotel. John and our entire shuttle team will be excited to hear your comments. Please return again soon.

    Reviewed 11 June 2016 via mobile

    The only reason they are even getting 2 stars is because their staff rocks! The accommodations, on the other hand, are atrocious! My daughter's volleyball team stayed there during a tournament and at least two of the rooms had toilet issues. One overflowed because the...More

    1  Thank Erin Kwan L
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 13 June 2016

    Thank you Erin Kwan L for sharing your valuable feedback. Our entire team would like to apologize that anyone would have such an experience while staying with our hotel. If allowed I will attempt to contact you directly to make up for this experience. I...More

    Reviewed 9 June 2016 via mobile

    We enjoyed our stay last weekend. The front staff was very helpful and friendly. Our room was located on one of the top floors overlooking to James river and Belle Island. The hotel is conveniently located in downtown. Free parking spaces were available around the...More

    Thank Deniz E
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 10 June 2016

    Thank you Deinz for your review of your recent stay. The James River and its many offerings have been a big draw because of the short walk or quick shuttle two blocks away. Our river view rooms do provide a wonderful view to wake up...More

    Reviewed 4 June 2016

    Stayed for a conference at the hotel. The hotels was very convenient and the staff, especially Tamas, one of the drivers, was very accommodating. This is the second time I have stayed at the hotel for work and it has been consistently good.

    Thank trecrabs
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 7 June 2016

    Thank you trecrabs for your Terrific Comments. Tamas and our team will be excited to hear you Terrific Feedback. Please return again soon.

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$156 - US$248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Richmond
    • #13 Romantic Hotel in Richmond
    • #13 Business Hotel in Richmond
    • #22 Family Hotel in Richmond
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 298
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, IHG, Hotels.com, Booking.com, Marriott, Travelocity, Orbitz, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Delta Hotels by Marriott Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Crowne Plaza Richmond Downtown Hotel Richmond ,
    • Richmond Crowne Plaza
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    Traveller (137)
    Room & Suite (60)
    Dining (8)
    Pool & Beach (6)
    Hotel & Grounds (55)
    Bathroom (17)
    Business Centre & Event Rooms (2)
    Nearby
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    10.60 km away
     
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    11.96 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joy2p
    20 August 2017|
    AnswerShow all 2 answers
    Response from Assistant1966 | Reviewed this property |
    Yes they do offer shuttle service and the driver is very nice!
    0
    Votes
    ackplatt
    12 March 2017|
    AnswerShow all 7 answers
    Response from ScottJones | Property representative |
    hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
    0
    Votes
    Kathy M
    9 June 2016|
    AnswerShow all 4 answers
    Response from dvaden1984 | Property representative |
    Yes we do from main street train station. If you call the hotel when you arrive they can pick you up until 11pm. They can be reached at 804-788-0900
    0
    Votes
    Room Tips
    "Request a riverside view room."
    Read review
    "Try to get room facing the James river"
    Read review
    "Ask for a room facing the water."
    Read review
    "Stay on the 3rd floor nice view and not too high"
    Read review
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