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Hyatt Place Richmond / Arboretum

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1 room 2 adults 0 children
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Hyatt Place Richmond \/ Arboretum
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369 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Richmond, Virginia
Reviewed 4 days ago NEW

Small bathroom in suit and no indoor pool, outdoor pool wasn't available . Left my room at 11am Saturday morning and returned at 8pm and room wasn't serviced. Staff was really friendly tho and ready to help. Break was really good and it's located right next to everything you'll need.

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Thank torellb
Culpeper
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017

Spent two nights here and enjoyed the stay. No major problems and my room was great! Adequate TV channels but tv reception was not clear on multiple channels. Not in the room enough to complain or get it checked out. Used auto wake up call the first evening on the room phone - did not work. Likely my error, but...

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Thank vtcc64
About Hotel's Favourite Review
Management response:

We appreciate the feeback and will utlize that to get better! We apologize that things were not flawless as that is our goal! Thank you!

Va
Reviewed 5 days ago NEW

Best feature was the walk-in shower. Front desk staff pleasant. Other than that the hotel is run down and in need of updating. Plus they need to work on their housekeeping. Room was dusty on surfaces and lacked the appropriate oversight.

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Thank HikerVa
North Carolina Mountains, North Carolina
Reviewed 1 week ago

The staff are very friendly. The rooms are comfortable. The area is quiet. I was here for a convention. My friends comments were the same as mine. The manager remembered my name each time he saw me. I was impressed.

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Thank qtipp2017
Viera, United States
Reviewed 1 week ago

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Thank 287artg
Winchester, Virginia
Reviewed 1 week ago

Extremely helpful and hospitable staff. The room was big and clean. The bed was comfortable. The complementary breakfast was AMAZING!!! You'd think you wouldn't have many choices but it had a lot to choose from and it was delicious. The location was also great too with restaurants and Starbucks nearby.

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Thank mailynr2017
Baltimore, United States
Reviewed 1 week ago

The hotel is ok for overnight stay. I don't think I would stay for more than 2 nights. I don't care for the sink being out of the toilet area. That just crazy to me. The space is good; breakfast meal could have offered more of a selection.

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Thank Joe Ann A
Chesapeake, Virginia
Reviewed 2 weeks ago

A/c cut out frequently overnight, making it impossible to sleep. Everything else in the hotel was mediocre. Room was acceptably clean, but there was trash in the hallways (same bags laying in the hallway at 3:30 pm when we checked in we're still there when we checked out at 0830 am).

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Thank atkinss2017
Minneapolis, Minnesota
Reviewed 2 weeks ago

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Thank kasilbeach
Louisville, KY, United States
Reviewed 2 weeks ago

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Thank ninad336

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Hyatt Place Richmond / Arboretum

Address: 201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
Region: United States > Virginia > Richmond
Price Range: RM541 - RM796 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond / Arboretum 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hotel Style:
#23 Family Hotel in Richmond
#24 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Richmond / Arboretum staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Hyatt Place Richmond / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book elsewhere if you need a handicap accessible bathroom”
ecmt, 23 Feb 2017 | Read review
“Not worth it. Manager has no idea about customer service”
M6485SNkenc, 4 Feb 2017 | Read review
“Stay somewhere else”
MabeltheDawg, 5 Dec 2016 | Read review
“I was on the top floor and heard music in the hall initially; however, once I shut the door,it was quiet.”
RevSanWill, 26 Sep 2016 | Read review
“Get a top floor room that does not face the main road that runs behind the hotel.”
GeorgiaGal09, 20 Sep 2016 | Read review
5 of 5