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Hyatt Place Richmond / Arboretum

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Traveller (40)
Dining (33)
Room & Suite (24)
Overview
  • Excellent51%
  • Very good28%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“outdoor pool”(8 reviews)
“two double beds”(7 reviews)
“pull out sofa”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (542)
There are newer reviews for Hyatt Place Richmond / Arboretum
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Traveller rating
264
156
71
31
18
Traveller type
Time of year
LanguageEnglish
264
156
71
31
18
Show reviews that mention
All reviewsoutdoor pooltwo double bedspull out sofalacrosse tournamentnice hotelclean towelsrooms are largebreakfast bara great staycomplimentary breakfastwould definitely stay here againfront desk staffhotel roomhome away from homeenjoyed my stayyogurtbusiness trip
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81 - 85 of 540 reviews
Reviewed 18 October 2017

We drove to Richmond last minute and the tried to make a reservation from the car. The website would not allow it to go through. I called the reservation number and made a reservation over the phone. I had to pay the full price for...More

Thank LA-CRM
Response from Michael T, General Manager at Hyatt Place Richmond / ArboretumResponded 30 October 2017

Dear LA-CRM, I sincerely apologize for the confusion on your reservation. I understand it can sometimes be confusing or misleading when booking or getting information online. I can assure you we do not have a $12.99 hotel booking charge. You are more than welcomed to...More

Reviewed 16 October 2017

My daughter and I stayed at the Hyatt from Friday thru Sunday and were welcomed by Mathew who made you feel right at home-as well as being efficient and extremely helpful. The staff went out of their way to make sure our stay was comfortable...More

Review collected in partnership with Hyatt Hotels
Thank Diane M
Response from Michael T, General Manager at Hyatt Place Richmond / ArboretumResponded 30 October 2017

Dear Diane M, Thank you for recommending the Hyatt Place Richmond Arboretum. Matthew is well known for his customer service along with the rest of the team. We are pleased we met your expectations while you were here and we hope to be of service...More

Reviewed 16 October 2017

More

Review collected in partnership with Hyatt Hotels
Response from Michael T, General Manager at Hyatt Place Richmond / ArboretumResponded 30 October 2017

More

Reviewed 10 October 2017

This was for a very special family event. There were many family members, occupying many rooms. we had two rooms that were adjoining, the grand-children were in the adjoining room and seemed to enjoy themselves.More

Review collected in partnership with Hyatt Hotels
Thank 953gilbertg
Response from Michael T, General Manager at Hyatt Place Richmond / ArboretumResponded 30 October 2017

Dear 953gilbertg, Thank you for choosing the Hyatt Place Richmond Arboretum for your family event. Our room layouts have an abundance of space making it easier for families with children. We are very pleased everyone including the children had a pleasant experience. We hope to...More

Reviewed 10 October 2017

Our room was very comfortable and welcoming. Hyatt Place did a great job with structuring rooms that cater to what customers need for a comfortable stay. The beds were comfortable, even the shower head felt great! I will definitely stay at this hotel in the...More

Thank Dee A
Response from Michael T, General Manager at Hyatt Place Richmond / ArboretumResponded 30 October 2017

Dear Dee A, Wow! What a great review! The Hyatt Place Richmond Arboretum has always been known for making our guests feel welcomed. The spacious room layout creates a luxurious atmosphere. We are definitely a home away from home. Thank you for the review. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Room Service
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$121 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Richmond
#24 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$121 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Richmond
#24 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (40)
Dining (33)
Room & Suite (24)
Pool & Beach (2)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
27 December 2017|
Answer
Response from Q5820YDrobertp | Reviewed this property |
I believe $75.00 is the fee. There is weight limits. I am not sure what that would be
0
Votes
Amber_Motley721
6 September 2017|
AnswerShow all 2 answers
Response from Luis C | Reviewed this property |
It should take you about 6 hours via I-95 N or 6.5 hours if you go via Charlotte (I-77 then I-85). If you are not in a hurry, the second route has better sightseeing/lunch-stop options. If you like BBQ and leave... More
0
Votes
Room Tips
"If you don't need a handicap room (our was one) don't take one."
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"Make sure there are no prior maintenance issues in your room"
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"We stayed on the third floor very quiet ."
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"Ask for a 6th floor room and get down early for the free-for-all breakfast!"
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