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Hyatt Place Richmond / Arboretum

490 reviews
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Traveller (28)
Dining (15)
Room & Suite (8)
Overview
  • Excellent50%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“outdoor pool”(8 reviews)
“sitting area”(10 reviews)
“two double beds”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (490)Write a Review
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Traveller rating
237
143
65
28
16
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LanguageEnglish
237
143
65
28
16
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All reviewsoutdoor poolsitting areatwo double bedsmidlothian turnpikeoatmealpull out sofagreat staynice hotellacrosse tournamentclean towelsrooms are largebreakfast barup to datemini fridgewould stay here againfree breakfasthotel room
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81 - 85 of 489 reviews
Reviewed 8 July 2017

My stay was Great. My 1st staying in a hotel in Richmond. The staff, food, area was wonderful. I travel around with a GPS as if I lived in Virginia. Everything was in the area....hair, nails, mall, restaurants., etc. I was ready for my cousin...More

Review collected in partnership with Hyatt Hotels
Thank 743patricah
Management response:Responded 26 July 2017

Dear 743patricah, I appreciate you choosing the Hyatt Place Richmond/Arboretum for your cousin’s wedding. We have a great team at our hotel. Our location ensures you have everything you need only a short distance away. I am pleased we made a great first impression upon...More

Reviewed 5 July 2017

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Review collected in partnership with Hyatt Hotels
1  Thank Sabiar49
Management response:Responded 26 July 2017

More

Reviewed 5 July 2017

The customer service, our room, the cleanliness and the Food and beverages made us feel like we were home. I used to be an employee of the Hyatt. I worked at the Grand Hyatt Washington in Washington DC. The main requirement was Customer service. I...More

Review collected in partnership with Hyatt Hotels
1  Thank ayannav2017
Management response:Responded 23 July 2017

Dear ayannav2017, Welcome home! It is always nice when our Hyatt family returns. The Hyatt Place Richmond/Arboretum continues to rise above the customer service standards. We are fortunate to have a great team and we continue to look for ways to improve our hotel. It...More

Reviewed 4 July 2017

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Review collected in partnership with Hyatt Hotels
Thank 216camillem
Management response:Responded 23 July 2017

More

Reviewed 2 July 2017

So, we stayed here on a stopover going north after staying at the Hyatt Place in Asheville. We chose this property based on the other which was amazing. This was a decent hotel. It looks to be recently remodeled, but not with true love. The...More

Thank 2littlebees
Management response:Responded 23 July 2017

Dear 2littlebees, Thank you for taking the time to review our hotel. We have recently renovated some areas of the hotel. I appreciate your feedback on the lighting in the room. We are always looking for ways to improve our hotel. Again, thank you for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$123 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Richmond
#20 Family Hotel in Richmond
#24 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$123 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Richmond
#20 Family Hotel in Richmond
#24 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (28)
Dining (15)
Room & Suite (8)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
27 December 2017|
Answer
Response from Q5820YDrobertp | Reviewed this property |
I believe $75.00 is the fee. There is weight limits. I am not sure what that would be
0
Votes
Amber_Motley721
6 September 2017|
AnswerShow all 2 answers
Response from Luis C | Reviewed this property |
It should take you about 6 hours via I-95 N or 6.5 hours if you go via Charlotte (I-77 then I-85). If you are not in a hurry, the second route has better sightseeing/lunch-stop options. If you like BBQ and leave... More
0
Votes
Amber_Motley721
6 September 2017|
Answer
Response from Abert S | Reviewed this property |
They are pet friendly
0
Votes
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123
Room Tips
"We stayed on the third floor very quiet ."
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"Ask for a 6th floor room and get down early for the free-for-all breakfast!"
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"Higher floor seems quieter. Double beds and sitting sofa area great."
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"book elsewhere if you need a handicap accessible bathroom"
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