We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 82 hotels in Richmond

Richmond Marriott

824 reviews
Save
Traveller (101)
Room & Suite (36)
Storyboard
Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3.5 Star Hotel
All hotel details
Offers from Richmond Marriott
Special Offer: Book Now & Earn More
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
6 Feb7 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$344.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Richmond hotels with availability
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "72eb4496d95a4c5d9947ba12072c9284", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":110850,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37779094],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":2,"year":2018},"checkout":{"day":7,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":344,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"72eb4496d95a4c5d9947ba12072c9284","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":344,"lowestMetaPrice":344,"additionalPartner":false,"highestMetaPriceDisplay":344,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":344,"lowestMetaPrice":344,"highestMetaPriceDisplay":344,"hotelName":"Richmond Marriott","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjcyZWI0NDk2ZDk1YTRjNWQ5OTQ3YmExMjA3MmM5Mjg0IiwiQUlLIjoiMjM1ODU0ZWQzMTEwNDZlMWFkMDIyMmE4MzI5ZTI4NzkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/02/2018", "checkOut": "07/02/2018", "lowestPrice": "US$344", "hasDates": true, "hacComplete": false, "contentIdMappings": {"37779094":"Marriott1"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (824)Write a Review
Filter reviews
821 results
Traveller rating
330
301
120
45
25
Traveller type
Time of year
LanguageEnglish
More languages
330
301
120
45
25
Show reviews that mention
All reviewsthe concierge loungeconvention centervalet parkingevery staff memberhotel restaurantbroad streetdowntown areaup to dategreat customer servicebed was comfortablehotel staffnice stayindoor poolvalet servicestarbucksdawnlobby
FilterEnglish
Updating list...
1 - 5 of 821 reviews
Reviewed 3 days ago

Dated furnitures, low water pressure from faucets. The Internet speed was slow even after choosing the premium high speed plan. The hotel is centrally located, everything is nearby (library and canal walk at a walking distance). Lots of restaurants at a walking distance.

Thank arnab9001
Reviewed 5 days ago

I should have known when I first called them to inquire about parking. They were rude, if you are not a Marriott rewards member - don't even bother with them. They only treat you like a guest if you are a rewards member. Booked directly...More

Thank Thais R
Reviewed 1 week ago

Nice hotel. Was told they are getting ready to renovate again. Customer service was amazing. I felt comfortable and treated like I was a billionaire (which I far from). I was nervous about valet but they were great and easy as well.

Review collected in partnership with this hotel
Thank 918tammy
Reviewed 1 week ago

Workers great, hotel clean, not please with the food, chicken came back undone a number of times. Had a few issues with a person on my floor but the staff was amazing and helped quickly and made sure we felted safe

Thank Yvonne R
Reviewed 1 week ago via mobile

Meeting Dawn was the highlight of my day, and I have had a stellar day today. When I entered the Concierge lounge she welcomed me with such enthusiasm and such a bright smile. I truly felt welcome. I had eaten dinner downstairs (the fried chicken...More

Thank Buglady3333
View more reviews
PreviousNext
123456165
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$163 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$163 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (101)
Room & Suite (36)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (81)
Business Centre & Event Rooms (15)
Bathroom (8)
Questions & Answers
Ask a question
Barbara T
29 May 2016|
AnswerShow all 5 answers
Response from TJHolland | Reviewed this property |
No, in our stay we only saw the indoor pool. The hotel is Downtown area.
1
Vote
Abowen75
13 September 2015|
AnswerShow all 9 answers
Response from Hot-tea-and-Scones | Reviewed this property |
The Marriott is between.5th and 6th streets. The national is at 7th Street. The walk is very short. But Richmond is not known for being a safe place. I would be very cautious walking anywhere in Downtown Richmomd after... More
2
Votes
TonyaP70
11 August 2015|
Answer
Response from German G | Reviewed this property |
No hot tub
0
Votes
Room Tips
"Ask for a city-view room."
Read review
"Avoid - poor service"
Read review
"Stay on the concierge floor. The breakfast, snacks, drinks and dinner are better than the bar. If not..."
Read review
"Room are spacious, comfy and relaxing after a long work day!! Bathrooms are clean and towels are spotless!!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite