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Dated furnitures, low water pressure from faucets. The Internet speed was slow even after choosing the premium high speed plan.
The hotel is centrally located, everything is nearby (library and canal walk at a walking distance). Lots of restaurants at a walking distance.
I should have known when I first called them to inquire about parking. They were rude, if you are not a Marriott rewards member - don't even bother with them. They only treat you like a guest if you are a rewards member. Booked directly...More
Nice hotel. Was told they are getting ready to renovate again. Customer service was amazing. I felt comfortable and treated like I was a billionaire (which I far from). I was nervous about valet but they were great and easy as well.
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Workers great, hotel clean, not please with the food, chicken came back undone a number of times. Had a few issues with a person on my floor but the staff was amazing and helped quickly and made sure we felted safe
Meeting Dawn was the highlight of my day, and I have had a stellar day today. When I entered the Concierge lounge she welcomed me with such enthusiasm and such a bright smile. I truly felt welcome. I had eaten dinner downstairs (the fried chicken...More
Response from Hot-tea-and-Scones | Reviewed this property |
The Marriott is between.5th and 6th streets. The national is at 7th Street. The walk is very short. But Richmond is not known for being a safe place. I would be very cautious walking anywhere in Downtown Richmomd after... More
The Marriott is between.5th and 6th streets. The national is at 7th Street. The walk is very short. But Richmond is not known for being a safe place. I would be very cautious walking anywhere in Downtown Richmomd after dark. If you are attending an event and It is letting out so there is a crowd then it is probably ok but don't dawdle. Walk with purpose to get back to the hotel.