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The staff at extended stay is wonderful. Shamaine, Teairra,Edyth,Matt,Stewart,Charlene & Kimita. The service is always excellent. The renovations are exquisite. This hotel is always a 10. I recommend this hotel to everyone traveling.More
Thank Pamela S
Response from Manager_11525, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - NorthResponded 13 April 2017
I want to thank you for taking the time to post a review of your stay. We pride ourselves on providing a home away from home experience to each of our guest, so we are happy to hear we met this goal during your stay....More
I spoke to the manager of this hotel after she received my survey. I said I would not review on Tripadvisor. But I travel and have had some of the best hotel experiences on this planet. This is Trip ADVISOR. I had a good experience...More
I stayed at an Extended Stay in Orlando for five nights and was driving back home and last minute decided to stay overnight somewhere on the way. Since I had just had a great experience at one, I decided to try this hotel. I MADE...More
2 Thank Digu91
Response from Manager_11525, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - NorthResponded 2 August 2016
Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet our goal. Your comments were reviewed by the staff, and we will...More
The room was not clean and was poorly maintained. There was hair and dirt all over the bathroom, one of the towels had toothpaste on it. Paint was chipping and there were cigarette burns everywhere. We were given a smoking room instead of nonsmoking. They...More
I stayed 5/27/16 for 2 nights and it was not good. I stayed there many years ago and it was much better then. The only reason I stayed was because it was a last minute booking & I have 2 small dogs. The outside was...More
2 Thank Valencia404
Response from Manager_11525, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - NorthResponded 16 June 2016
Your review was recently brought to our attention, and we would like to take a moment to respond. We pride ourselves on being able to provide a great hotel for a great value, so we are sorry to hear that we did not accomplish that...More
US$93 - US$121 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe Richmond - i-64 - West Broad Street Hotel Richmond ,