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Holiday Inn Richmond South - City Gateway

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Traveller (88)
Room & Suite (73)
Dining (22)
Overview
  • Excellent42%
  • Very good25%
  • Average15%
  • Poor9%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Richmond South - City Gateway
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Offers from Holiday Inn Richmond South - City Gateway
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (286)
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1 - 5 of 280 reviews
Reviewed today via mobile

Needed a place to stay off of 95 taking daughter to college in South Carolina. When we arrived a car approached and a gentleman starting asking for money. There was smell outside as this hotel is located in a heavy industrial area. The lobby is...More

Thank Robert B
Hotel's Favourite
Reviewed 11 January 2018

Hotel is just off I-95, exit 69. Stayed 3 nights in January in the aftermath of major storm. Hotel is clean, room was large and very comfortable, and staff friendly and helpful. One big plus for us was the adjacent Victory Restaurant - serving breakfast...More

Thank ramco
Response from Hotel M, Guest Relations Manager at Holiday Inn Richmond South - City GatewayResponded 12 January 2018

Dear ramco, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve...More

Reviewed 4 days ago via mobile

Hotel is conveninet right off 95 it is clean however when we walked into our room it was absolutely freezing (I like it cold) but this was ice cold turned air off and went downstairs to eat at the ajoining reataurant/bar Victory we were starving!!...More

Thank lisa7697
Response from Holiday Inn R, Guest Relations Manager at Holiday Inn Richmond South - City GatewayResponded 2 days ago

Dear Bad Food, Accept my sincere apologies part of the issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay,...More

Reviewed 3 weeks ago

Was driving south on I-95 and needed a hotel. This one is located right off the interstate so conveniently located. It is very clean, quiet, friendly staff, and has great service. Full hot breakfast at hotel. Full amenities. Quick in and out service. Highly recommended.More

Thank Eva C
Response from Holiday Inn R, Guest Relations Manager at Holiday Inn Richmond South - City GatewayResponded 3 weeks ago

Dear Eva C, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to...More

Reviewed 16 June 2018 via mobile

Hotel was good, pool looks better on the website. It was small. Do not eat breakfast at the restaurant. We ordered scrambled eggs, bacon, country fries and toast. I got the same but with sausage instead of bacon. We both got coffee and milk. Well...More

Thank Jane D
Response from Holiday Inn R, Guest Relations Manager at Holiday Inn Richmond South - City GatewayResponded 19 June 2018

Dear Jane D, Accept my sincere apologies part of the issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay,...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Laundry Service
Banquet Room
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$93 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Classic Hotel in Richmond
#23 Quiet Hotel in Richmond
#34 Mid-range Hotel in Richmond
#43 Business Hotel in Richmond
#54 Quaint Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Classic Hotel in Richmond
#23 Quiet Hotel in Richmond
#34 Mid-range Hotel in Richmond
#43 Business Hotel in Richmond
#54 Quaint Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (88)
Room & Suite (73)
Dining (22)
Pool & Beach (10)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
sym4302016
5 August 2018|
Answer
Response from Holiday Inn R | Property representative |
Yes All our guest rooms do have microwave and mini size refrigerators
1
Vote
AUDREY n Jeffre... P
16 February 2016|
AnswerShow all 4 answers
Response from tad021478 | Reviewed this property |
Breakfast was included.... I was given a voucher to go next door.... Traffic is peak between 6am to 9am also from 4pm to 7pm.
0
Votes
Foodee
26 July 2015|
Answer
Response from Rebecca W | Property representative |
We are within a half mile of more than 9 restaurants and a variety of fast food. Restaurants include: Outback, Applebees, Cracker barrel, Golden corral, Buffalo wild wings, Ruby Tuesdays, Logans roadhouse, Pizza hut, Bob... More
-1
Votes
Room Tips
"I like using the stairs, but clearly these stairs are just for emergency uses. Pick the 2nd floor room."
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"You cant get a good room here HORRIBLE STAY AWAY"
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"the king room with king bed was very roomy...not crowded at all."
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"Room 205 is the handicap room and it has 2 shower heads if you like that kind of thing."
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