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Holiday Inn Richmond I 64 West End

Booking.comUS$86*
View Deal
#43 of 81 Hotels in Richmond
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$109*
US$86*
US$109*
US$86*
US$109*
US$86*
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Holiday Inn Richmond I 64 West End
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209 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Richmond I 64 West End
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Showing 202: English reviews
Reviewed 11 May 2015 via mobile

Really enjoyed our stay. Clean rooms...comfortable bedding...and very friendly staff. Excellent chef in dining area...ordered breakfast rather than buffet...all cooked to perfection. Very accommodating server.

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Helpful?
Thank etraylor
Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End, responded to this review

It was a pleasure having you as our guest and we are delighted that you were comfortable and enjoyed your time with us. Thank you for taking the time to share your positive experience with other travelers. We look forward to providing you with the same pleasant accommodations the next time your travels bring you to our area.

Maurertown, Virginia, United States
Reviewed 7 May 2015

I stay here frequently for business travel. Rooms are great - very clean and comfortable. They provide Keurig coffee makers in room. I like the design for outlets - beside bed with USB for charging. The bathroom outlets allow for hair dryer and another device (curling iron, etc) Crossroads Restaurant is really nice - good menu, happy hour, and wonderful...

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Helpful?
Thank Colette R
Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End, responded to this review

Thank you for choosing to stay with us at the Holiday Inn Richmond - I-64 West End whenever your business travels bring you to the Richmond area. Your repeated business is one of the greatest compliments you can give us and we truly appreciate it. We are pleased that you enjoy the many amenities we offer including in-room Keurig Coffee...

Washington DC, District of Columbia
Reviewed 30 March 2015

Have you been annoyed by outlets hidden behind drapes and furniture when you need to charge your electronic devices? Or not enough outlets for all the toys in your party? No more! I have never seen such a useful item on a hotel nightstand (see picture). The beds and pillows were reasonably comfortable. The bathtub was clogged and the coffee...

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Helpful?
Thank theBfamily2014
Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End, responded to this review

Thank you for being our guests and for taking the time to share your experience with other travelers on TripAdvisor. We are delighted that you enjoyed the tech-friendly features of our guest rooms and our convenient location near Old Town Richmond and VCU. I would like to apologize again for the issues you experienced with your guest room on the...

Reviewed 18 March 2015

This past weekend my husband, my daughter and myself stayed here for a soccer tournament. (The Jefferson Cup) The staff, from the front desk to maintenance, went above and beyond to make our stay at this Holiday Inn one of our most memorable. One of the other families in our group had a AC problem in their room. Maintenance was...

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Helpful?
Thank Glgiles1
Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End, responded to this review

We are ecstatic to read your kind words regarding your group's experience while staying at the Holiday Inn Richmond, I-64 West End. It was truly a pleasure to have your team members stay with us and we are delighted that you enjoyed your stay. Our goal is to welcome each of our guests just as we would welcome a guest...

Walden, Tenn
Reviewed 16 March 2015

I stayed at this property in 1972 and am glad to report that it has been entirely renovated since then! This is a business-oriented hotel with all the usual Holiday Inn amenities. I received excellent service at check-in and a comp upgrade when they did not have a king room available as I had reserved. The room was fine (although...

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Helpful?
1Thank civilwarguy
Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End, responded to this review

As a TripAdvisor Top Contributor, it is clear that you travel a great deal, so your kind words and recommendation for other travelers to "Book with no regrets" are particularly meaningful for us. Our convenient location, great value and comfortable rooms do stack up to a great value for business and leisure travelers in our area and we are delighted...

Concord, North Carolina
Reviewed 19 January 2015

Stayed three nights and it was all pleasant. Breakfast was good with a good choice of foods. The staff was great and attentive and especially enjoyed the friendly service from Max. Will stay again one day. Close to I-64 with east on and off access. Some chain restaurants in the area but I mostly ate at the hotel.

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Helpful?
Thank OTRTraveler
Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End, responded to this review

We are delighted to hear that everything with your stay was pleasant! It is important to us to get our guests' day started off great, so we are especially pleased that you enjoyed the options we offer for breakfast. We are honored to have won your loyalty and look forward to welcoming you back anytime your travels bring you to...

Halifax
Reviewed 19 December 2014

We stayed here while attending VCU grad ceremonies. Its located just off West Broad conveniently located to multiple shopping and dining options. The rooms were very clean, the staff was super friendly and helpful. The beds and pillows were Holiday Inn standard super comfy. The only complaint I had was that there were no sharps containers on site and being...

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Helpful?
1Thank Rob S
Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End, responded to this review

Thank you for trusting the Holiday Inn Richmond I-64 West End for your hotel needs while visiting Richmond for graduation ceremonies at Virginia Commonwealth University. VCU is an important institution in our area and it is always a pleasure for us to have the opportunity to meet alumni, student and their families. We are pleased that our location, close to...

Roanoke, Virginia
Reviewed 5 December 2014 via mobile

Being a women traveler safety is a big thing for me when i am in Richmond. This hotel is in safe location with nicely updated rooms. Staff very friendly. Clean hotel. I will highly recommend this place.

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Helpful?
3Thank PatelR158
Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End, responded to this review

We want all of our guests to have a great stay where everything exceeds their expectations and your kind review is the seal of approval on our efforts. Our top priority is our guests' safety and we are pleased to hear that you felt at ease during your stay. We also have high standards for cleanliness and top-notch service so...

Epsom
Reviewed 1 November 2014

We had requesred a king room, upon arrival we were told theere were only queen rooms available, but they soon put thing right and we were givin a queen suite. This was very spacious and nicely furnished. The receptionist was very helpful when I requested directions to a local botanical gardens and went to the trouble of printing them out.

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Helpful?
1Thank Judith G
Katie H, Sales Coordinator at Holiday Inn Richmond I 64 West End, responded to this review

Thank you for reviewing your recent stay with us and please accept my sincere apologies for any slight disappointments that occurred during your stay. We hope you will return soon!

Shelton, Connecticut
Reviewed 30 October 2014

Love, Love Love!!!! coming to this hotel on business. The staff is very helpful, warm and inviting. They always go the extra mile to make you feel comfortable. I would like to give a personal shout out to Michael the representative at the front desk who is exceptional!! He remembers my business partner and I from traveling there in the...

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Helpful?
1Thank Browniect107
Katie H, Sales Coordinator at Holiday Inn Richmond I 64 West End, responded to this review

We appreciate you sharing your experience with others on trip advisors. We look forward to welcoming you back soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off historic Broad Street near the I-64 and I-95 intersection, the Holiday Inn(R) Richmond - I-64 West End hotel offers easy access to everything "The River City" has to offer. The hotel is two miles from the Amtrak station and near Richmond International Speedway and downtown attractions. The surrounding neighborhood features several shops and restaurants, as well as business parks home to Fortune 500 companies. Our hotel's location is ideally close to historic Monument Avenue and a number of shopping centers like Willow Lawn and Crossroads. A short drive away, you'll find many attractions in bustling downtown Richmond, VA. The hotel is also near Richmond International Speedway and just five miles from famed Hollywood Cemetery. Business travelers appreciate our proximity to major corporations headquartered in Richmond, VA. Our hotel is close to Wellpoint, Anthem, Altria, Sears, Martins and more. On-site, the convenient 24-hour Business Center is equipped with copy, fax, print and Internet service. Hotel amenities include Crossroads Bar and Grille, a Fitness Center and free high-speed, wireless Internet access throughout the hotel. Visit Richmond, Virginia and enjoy the comforts of home at the Holiday Inn(R) Richmond - I-64 West End hotel. ... more   less 

Additional Information about Holiday Inn Richmond I 64 West End

Address: 2000 Staples Mill Rd, Richmond, VA 23230-3109
Region: United States > Virginia > Richmond
Price Range: RM463 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Richmond I 64 West End 3.5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Orbitz, Travelocity, Hotwire, Priceline, Hotels.com, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Holiday Inn Richmond I 64 West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Richmond i 64 West End Hotel Richmond
Crossroads Holiday Inn
Richmond Holiday Inn
Hotel Style:
#7 Green Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Richmond I 64 West End staff and other travellers.
2 questions
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Atlanta, Georgia
10 months ago
Atlanta, Georgia
10 months ago

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Questions? Get answers from Holiday Inn Richmond I 64 West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid unless price is the only thing that matters.”
deroonb, 4 Apr 2017 | Read review
“Pick a room at the higher floors.”
BrunchBN, 2 Mar 2017 | Read review
“Get a room away from the elevator and on the front side in the summer to avoid the heat.”
tlwilson11218, 15 Jun 2016 | Read review
“another chain”
754briang, 1 Apr 2016 | Read review
“Stay away from the elevator and ice machines.”
MVreviews, 21 Mar 2016 | Read review
5 of 5
Booking.com
US$86* /night
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HolidayInn.comUS$86
Expedia.comUS$86
HotelQuicklyUS$109
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Prices are for 1 room, 2 adults
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