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Extended Stay America - Richmond - W. Broad Street - Glenside - South

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Extended Stay America - Richmond - W. Broad Street - Glenside - South
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59 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Richmond - W. Broad Street - Glenside - South
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Showing 58: English reviews
Waynesville, Ohio
Reviewed 13 September 2015

The customer service was outstanding as they were willing to give me an early check in after I had traveled through the night to get there. I like being able to park right outside my room and this property made this possible. I was not bothered by traffic noise or disturbances by other guests. The property provides items such as...

1Thank ron b
Manager_11525, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - South, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that you found our hotel to be a great value! I truly appreciate your kind comments regarding our friendly customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Richmond, Virginia
Reviewed 25 July 2015

We booked this through Priceline and it was a huge disappointment. The entrance area was filthy, room was picked up but not cleaned, stale odor to everything, the only thing clean was the sheets. If it wasn't for the fact we needed just a place to spend a night we'd have left in an instant.

Thank dandtl
Manager_11525, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - South, responded to this review

Thank you for the feedback about your stay at our hotel. It is disheartening to learn that your stay was not pleasant. Please accept my apology. I am working with the staff to ensure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. If you would like to discuss...

Reviewed 28 May 2015

I drove all night and didn't make it. Had to sleep somewhere else for the night. I showed up trying to get a 2nd night but they were so accomodating, and changed my reservation to the next night, with no penalties. Wonderful service! The front desk girl was so helpful and quick! I was really surprised The place is pretty...

1Thank Cristina D
Richmond, Virginia
Reviewed 9 March 2015

6 months' of training from South Korea is not long period. So I decided to stay in the hotel fully furnished. The price of staying in other hotels was so expensive that I tried to search for an affordable hotel. The most convenient and affordable was Extended Stay America. And there was so many good malls and good restaurants in...

Thank Hungchul C
Washington DC, District of Columbia
Reviewed 4 March 2015

Last summer I had to stay in this place on and off for 10 weeks because I was in need of a low budget place, and it was horrible. I stayed in different rooms, showers barely worked, wifi was a joke, the rooms were dirty (roaches on the ground floor), there's no security (one time my door was open when...

2Thank fardad89
Reviewed 26 February 2015

I moved to Richmond 3 weeks ago. I had no idea where I wanted to live in Richmond, so I choose to stay at Extending Stay to give myself some time to get familiar with the area and I am happy I did. My room is very nice and clean. They provided me with everything I needed to cook with...

1Thank christopher p
Richmond, Virginia
Reviewed 25 February 2015

It is a safe area. There are lot of restaurants, grocery stores, and banks around the area. The staffs are so friendly, and nice with the customers. They have their paper works ready for their customers by the time they check-in.

Thank Gary M
Reviewed 24 February 2015

I stayed in this hotel for a year, the price is worth the price, you get a queen size bed, a cooler and heat system, a 32'' LCD TV, some cable channels and also you can get some fruits and granola bars with coffee in the hotel's reception. I would recommend this hotel for extended long stays, the balance between...

2Thank Samuel Alejandr... Z
Reviewed 25 November 2014

I stayed in this Extended Stay for a few weeks in November. The accommodations are vood, and the front desk people are very helpful and courteous. Unfortunately, the building is apparently an older frame construction with poor sound proofing. I'm sure the gentleman in the room above me doesn't weight 400 pounds, but he sounds like he does when he...

Thank cesium50
Galax, Virginia
Reviewed 24 November 2014

If you mistaken book this, change it. There are 2 facility with same name within the vicinity ( chose the North property instead. Only one old trolley available. Staffs could be nicer but they are obviously overworked.Bathroom is old (had to take pictures of my room), better to leave the light dim and pull the blinds so u can enjoy...

Thank Ayere A

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Near Extended Stay America - Richmond - W. Broad Street - Glenside - South


  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Richmond - W. Broad Street - Glenside - South

Address: 6811 Paragon Place, Richmond, VA 23230
Region: United States > Virginia > Richmond
Price Range: RM285 - RM423 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Richmond - W. Broad Street - Glenside - South 2.5*
Number of rooms: 108
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Questions & Answers

Questions? Get answers from Extended Stay America - Richmond - W. Broad Street - Glenside - South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here”
 of 5 bubbles bking406, 4 Sep 2016 | Read review
“I usually prefer ground floor rooms because of everything I carry with me when I travel.”
 of 5 bubbles 850ronb, 12 Sep 2015 | Read review
“There are so much sunshine in the rooms on the south side. And I really enjoyed sunshines. I like sunshines”
 of 5 bubbles hungchulc, 9 Mar 2015 | Read review
“Just ask the staff upon check in for what preferences you have when you travel. Subject to their availability they will accommodate your request, that is what they did for us. Just remember they are not miracle workers and request are subject to availability....”
 of 5 bubbles 921michelles, 24 Oct 2014 | Read review
“Third floor is a must!!”
 of 5 bubbles HrdMetl, 11 Aug 2014 | Read review
5 of 5