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Four Points by Sheraton Richmond Airport

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#14 of 80 Hotels in Richmond
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Four Points by Sheraton Richmond Airport
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485 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Alexandria
Reviewed yesterday NEWvia mobile

Tyrone and Maria were personable and provided excellent customer service. My 4 year old wanted pancakes Tyrone and Maria made it happen. They entertained my son while we waited for food and the food was good. I look forward to eating at the restaurant tomorrow. Thank you

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Helpful?
Thank K W
Houston, Texas
Reviewed 3 days ago NEW

Check in was great and easy. I got to check in early. But once I got to my room I found it to be old the shades need to be changed. The maids left dirty towels in my room. I was on the 3rd floor the were drilling through the floor. The hotels need to be updated bad! But please...

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Helpful?
Thank Angel H
Hilton Head, South Carolina
Reviewed 3 days ago NEW

While it wasn't terrible like some stays at other hotel chains, this hotel is tired, and needs to be sold off to another, lesser tier, hotel chain. Relatively speaking, probably the least impressive Four Points (which is my favorite hotel chain dollar-for-dollar) anywhere I've stayed. They did their best in the lobby, but downhill from there. Back side of hotel...

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Helpful?
Thank Gypsy0004
Reviewed 6 days ago NEWvia mobile

I have had the most wonderful experience here. Starting from the check in with Sam. He was helpful, cheerful, efficient and overall pleasant. I was exhausted and cranky when I got here and he just snapped me right out of it. My housekeeper during my stay was Lisa and she was just a sweetheart she made sure I didn't have...

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Helpful?
Thank KAngela G
Williamsburg, Virginia
Reviewed 2 weeks ago

We often fly out of the Richmond airport and use Hotels.com to find reasonable prices. This hotel is often featured and we finally tried it on New Year's Eve, as we were flying to the Caribbean on New Year's Day. The hotel has a shuttle to the Richmond Airport, is only 5-6 minutes away, has a nice bar, and the...

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Thank RichardinOhio
Reviewed 2 weeks ago via mobile

As a flight attendant the last place you could think of to spend NYE is in Richmond Va luckily I got this trip on accident and am thrilled w/ the service. After a long night I'm greeted this morning by everyone in the lobby...staggering in from a late flight I was too tired to acknowledge those greetings but upon arriving...

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Helpful?
1Thank Kellie M
Roanoke, Virginia
Reviewed 3 weeks ago

There's nothing particularly great about this hotel except maybe for the front desk staff. The room was clean and acceptable. There was a strange ringing sound the entire time we were there but we couldn't pinpoint what it was. I opted for the green stay, meaning I kept my own room clean while we were there. We were told we'd...

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Thank xenascully
Reviewed 3 weeks ago via mobile

My husband and I got married there on 12/17/16. Ms. Michelle Brooks and the staff of the hotel did an excellent job from start to finish. They were a true blessing to my husband and I in fulfilling a stress free wedding day. I would recommend this hotel for anybody that wants to host an event. I would also use...

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Thank 0306Blessing
Jacksonville Beach, Florida, United States
Reviewed 4 weeks ago

Stayed here twice in a week on my trip to Vermont and back. The staff was very informed and friendly! The hotel itself is close to a town center type mall with lots of dining and shopping options and is close the airport

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Thank Zac S
Philadelphia, Pennsylvania
Reviewed 4 weeks ago via mobile

I was sent to this hotel by Delta Airlines due to flight cancellation. Was happy to be going to a Sheraton but was disappointed in overall stay. Hotel room was clean but smelled odd like excess cleaning products mixed together. Bartender Shirley made good drinks but did not know how to ring up the vouchers from airline and instead of...

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Helpful?
Thank taxgirl7062

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Where You Want to Be. The Four Points by Sheraton Richmond Airport makes it easy to get where you need to go in the area. Our free shuttle service will take you to and from Richmond International Airport (RIC), While Oak Village, and anywhere else within a three-mile radius. Plan a day trip and take the whole family to Kings Dominion,Busch Gardens Williamsburg or Water Country USA.Work and Play. Our attentive staff will make sure you have a productive, relaxing stay. Enjoy a dip in our indoor pool, an invigorating workout in our fitness center, or a sumptuous meal and a round of drinks at Terra Nova Restaurant and Lounge. We have more than 10,000 square feet of flexible space with state-of-the-art audiovisual equipment to help you stage the perfect meeting or event, and a business center that provides support services.Warm, Comforting Accommodations. All of our 155 guest rooms have been recently renovated into even more inviting spaces. Stay connected with free wireless High Speed Internet Access and a 37-inch flat screen TV with HD channels. Let yourself drift away in plush bedding after a long day of business or sightseeing. ... more   less 

Additional Information about Four Points by Sheraton Richmond Airport

Address: 4700 S Laburnum Ave, Richmond, VA 23231-2712 (Formerly Wyndham Richmond Airport Hotel)
Region: United States > Virginia > Richmond
Price Range: RM392 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Richmond Airport 3*
Number of rooms: 155
Reservation Options:
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Hotel Style:
#5 Green Hotel in Richmond
#7 Best Value Hotel in Richmond
#15 Family Hotel in Richmond
#21 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Richmond Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Richmond Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great for a one-night stay to catch a flight.”
 of 5 bubbles 283xp, 5 Dec 2016 | Read review
“It is quieter to stay in the upper level rooms.”
 of 5 bubbles CityPolitical, 30 Nov 2016 | Read review
“All of the rooms have been updated and all are very quiet.”
 of 5 bubbles 347donnah, 22 Nov 2016 | Read review
“Full service hotel at a great price.”
 of 5 bubbles mikeb6777, 25 Oct 2016 | Read review
“nothing to offer”
 of 5 bubbles chrisgnc50, 15 Oct 2016 | Read review
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