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Omni Richmond Hotel

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Traveller (179)
Room & Suite (119)
Dining (6)
Overview
  • Excellent53%
  • Very good27%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“james center”(24 reviews)
“tobacco company”(47 reviews)
“rewards program”(24 reviews)
AMENITIES
Free Internet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from Omni Richmond Hotel
Offers & Announcements: SUMMER SAVINGS ARE HERE
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Offers from Omni Richmond Hotel
Offers & Announcements: SUMMER SAVINGS ARE HERE
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,174)
There are newer reviews for Omni Richmond Hotel
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2,164 results
Traveller rating
1,095
597
283
126
63
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1,095
597
283
126
63
Show reviews that mention
All reviewsjames centertobacco companyrewards programvalet parkingshockoe slipjames rivermini barnice hotelstate capitolwalking distancecorner roomvalet servicecanal walkshockoe bottomdowntown areabreakfast buffetfront desk staff
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21 - 25 of 2,164 reviews
Reviewed 7 June 2018

I spent a few days in Richmond with my family and this trip didn't disappoint. The weather was quite nice and there's so much to see. I was on a high floor. The views of the State Capitol are amazing! The hotel has just been...More

Thank MidwestFrog
Response from Jay S, General Manager at Omni Richmond HotelResponded 13 June 2018

MidwestFrog, Thank you so much for taking the time to leave us feedback from your recent stay at our hotel. Thank you also, for your compliments on our newly renovated rooms. We are proud of them and it is great to know that our guests...More

Reviewed 6 June 2018 via mobile

Do not stay here. Dirty. Expensive. Rooms are bad. Zero housekeeping. Rooms have no outlets to recharge electronic devices. Hotel charges lots for every service. No free WiFi with room. Hotel should be rated much lower than current rating on TripAdvisor.More

1  Thank Dean F
Response from Jay S, General Manager at Omni Richmond HotelResponded 13 June 2018

Dean F, Thank you for taking the time to share with us feedback from your recent stay at our hotel. I am so sorry to read that your experience here was a negative one, and can assure you this is not typical of our property....More

Reviewed 30 May 2018

Room was smelly and stuffy as though it was recently wet. No space in frig for guests to place items. Too full. The beds were very small. The staff and valet services were great. Not satisfied with room.More

Review collected in partnership with Omni Hotels & Resorts
Thank Arlene L
Response from Jay S, General Manager at Omni Richmond HotelResponded 13 June 2018

Arlene L, Thank you for taking the time to leave us this review from your recent stay with us. I am very sorry to hear that your room was not satisfactory during your visit. We will certainly be reviewing these items as a team to...More

Reviewed 29 May 2018

Great hotel. Friendly staff. Nice clean rooms. Great rooms with views. Beautiful hotel. Shuttle service was convenient and driver Tim was friendly and great driver. Hotel conveniently located to numerous restaraunt.More

Review collected in partnership with Omni Hotels & Resorts
Thank Jamie P
Response from Jay S, General Manager at Omni Richmond HotelResponded 13 June 2018

Jamie P, Thank you for taking the time to leave us this kind review from your recent stay with us. Thank you for your compliments to our property and staff, especially to Tim, who I will be certain to share this comment with! We hope...More

Reviewed 29 May 2018

Great Service and location, rooms a little dated, hotel bar and restaurant needs an upgrade, feels like like a dark basement when you walk in. Drinks and food ok, staff did fine as well. You are close to the Shockoe area anyway where there are...More

Thank Jeff M
Response from Jay S, General Manager at Omni Richmond HotelResponded 13 June 2018

Jeff M, Thank you for taking the time to leave us a review from your recent stay at our hotel. We are glad to know that our service and location were great during your stay, though I am sorry to hear that our decor did...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$150 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#8 Romantic Hotel in Richmond
#8 Luxury Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#8 Romantic Hotel in Richmond
#8 Luxury Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (179)
Room & Suite (119)
Dining (6)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
FHNYC
11 February 2018|
AnswerShow all 5 answers
Response from Jay S | Property representative |
FHNYC, Thank you for your question regarding the renovation project here at the Omni Richmond. We are currently anticipating the renovation project to be completed by early June. Please note that we have scheduled... More
1
Vote
rsfinnegan
4 November 2017|
AnswerShow all 3 answers
Response from Hbananna89 | Reviewed this property |
Definitely tobacco company right across the street for dinner. Casa is good for margaritas at hh. If you CAN drive to get breakfast, Early Bird Biscuit Co. is the best breakfast I've had in all my travels. It's about at 5-10... More
1
Vote
rsfinnegan
4 November 2017|
AnswerShow all 3 answers
Response from Lilly E | Reviewed this property |
My VP did and the room size he was incredible that we hosted our mini meeting there. Hospitality room was fully stocked.
1
Vote
Room Tips
"get a room on the higher floors for view of the James River"
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"a high floor 17+ will offer great views of the area"
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"We signed up for their program (which is free) and get the Internet and other stuff for free."
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"Many great restaurants around the hotel -"
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