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The Berkeley Hotel

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Traveller (110)
Room & Suite (52)
Dining (23)
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Overview
  • Excellent59%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“shockoe slip”(53 reviews)
“small hotel”(20 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from The Berkeley Hotel
Special Offer: Save 20% + Free Breakfast
Hotel packages
Offers from The Berkeley Hotel
Special Offer: Save 20% + Free Breakfast
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,030)
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1,021 results
Traveller rating
587
271
81
45
37
Traveller type
Time of year
LanguageEnglish
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587
271
81
45
37
Show reviews that mention
All reviewsshockoe slipsmall hotelcobblestone streetvalet parkingtobacco companyvalet servicecanal walkstreet parkinglocation is greatshockoe bottomroom was largebeautiful hotelgreat roomfront desk staffbed was comfortableenjoyed my stayrichmond area
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1 - 5 of 1,021 reviews
Reviewed 4 days ago via mobile

From the initial call to book, staff were courteous, professional and most helpful! The accommodations were above expected as well as the great hospitality. Dining was exquisite (thanks Tony)!!!!!! This as a surprise birthday gift for my husband and we booked the romance package...the room...More

Thank quadella s
Response from Kevin M, General Manager at The Berkeley HotelResponded 4 days ago

Thanks so much! Guests like you quadells are the best advertising for our hotel and The Cobblestone Bar and Grill and our wonderful employees! We love to share reviews with all of our employees.Chef Tony, Alfreda and Will are amazing !!! We appreciate that you...More

Reviewed 5 days ago via mobile

Enjoyed breakfast at the Berkeley Hotel. Our server, Veronica, was outstanding. Veronica was extremely helpful in accommodating our family. Veronica went the extra mile to sort out our breakfast vouchers which were included in our overnight accommodation with the management which was much appreciated! We...More

Thank gisforgena
Response from Kevin M, General Manager at The Berkeley HotelResponded 5 days ago

Wow! Thanks so much gisforgena for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service! We hope that you will return to see us soon. We do appreciate...More

Reviewed 6 days ago

Beware: Loud Construction noise that started very early in the morning waking us up every morning, Rooms were very dusty and dirty, had to clean hard surfaces myself upon check-in, terrible customer serviceMore

Review collected in partnership with this hotel
Thank mleighm5
Response from Kevin M, Manager at The Berkeley HotelResponded 5 days ago

We would first like to thank you Mleighm5 for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. I have made Our management Team aware of the issues mentioned above and will...More

Reviewed 6 days ago

The bartender, Will, was awesome. Tony the chef was fantastic, checked on our table after we were served, and the food was great. Appreciate Starlit and Alfreda at the front desk. They called me prior to arrival to verify the type of room I wanted...More

Review collected in partnership with this hotel
Thank davistriad
Response from Kevin M, General Manager at The Berkeley HotelResponded 5 days ago

Thanks so much! Guests like you Davistriad are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you...More

Reviewed 1 week ago

My brother proposed to his girlfriend this past Saturday and to do something special for her he had planned a surprise engagement dinner immediately after he popped the question! The Berkeley was so easy to work with in planning the whole event. Megan (the operations...More

Thank Amber T
Response from Kevin M, Manager at The Berkeley HotelResponded 1 week ago

Wow!!! We would first like to thank you Amber T for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$133 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$133 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
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Traveller (110)
Room & Suite (52)
Dining (23)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jennifer G
4 January 2018|
AnswerShow all 2 answers
Response from Michael B | Reviewed this property |
11 minutes walk or quick taxi
0
Votes
27 December 2017|
Answer
Response from Tina H | Reviewed this property |
I cant answer that - a simple phone call to the front desk should be able to clear that up for you
0
Votes
vajoefisher
25 December 2017|
AnswerShow all 4 answers
Response from Tina H | Reviewed this property |
yes
0
Votes
Room Tips
"Rooms on the back or side of the hotel have less traffic noise."
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"We were in Room 502, which is a corner room in the back, very quiet but also dark, faces another building, so..."
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"Be sure to ask for a room away from the elevator when booking."
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"If you're a light sleeper, take a room away from the alley-side of the hotel, it was noisy when the..."
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