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The Berkeley Hotel

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#10 of 83 Hotels in Richmond
Certificate of Excellence
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The Berkeley Hotel
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679 Reviews from our TripAdvisor Community

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Showing 671: English reviews
Raleigh
Reviewed 7 March 2016

We had a very enjoyable and restful time at the Berkley and would stay there again. The staff was helpful and courteous. The only issue we encountered was at the bar. They had run out of ginger beer to mix Dark and Stormys.

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Helpful?
Thank James L
Reviewed 7 March 2016 via mobile

First, you would think that if you pay 250$ for a room you could have a parking spot for less than 23$ a night. But that's okay we found a spot on the street 2 blocks from our hotel. The room itself was decent, comfortable bed, great view of the city etc etc. And that's where the nice part of...

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Helpful?
Thank Stacy H
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I'm terribly sorry you and your friends had this experience with us as it is not typical with our friendly and well trained staff members. I can understand your frustration; however, in light of recent events we must be vigilant in ensuring we do not give access to unregistered parties. I would love the opportunity to discuss your stay further....

A TripAdvisor Member
1 review
Reviewed 5 March 2016 via mobile

This is NOT a luxury hotel as it is billed. our room was noisy and the heat would not work on a very cold March weekend. when i informed the front desk it was suggested to me how I could try to "fix" the thermostat myself...which I tried but did not work. then I was told they had no extra...

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Thank A TripAdvisor Member
Tamika Q, General Manager at The Berkeley Hotel, responded to this review

I am so sorry you had this experience with us. We will definitely revisit with staff on measures to take in similar situations. I would love the opportunity to invite you back to stay with us, compliments of The Hotel. If you are open to this, please contact me at 804-225-5142.

Avalon, New Jersey
Reviewed 5 March 2016

This is a beautiful hotel in a great location. We walked just about everywhere or took a quick uber ride. The staff were super nice from the valet to the housekeeping staff and the room was very clean. Parking is valet only and a bit expensive but being in downtown Richmond, I guess that is the only practical option. I...

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Helpful?
Thank Pennyb08202
Stephenville, Texas
Reviewed 4 March 2016

Room was clean and comfortable, Bed sheets were top quality and bed was nice. The hotel is well located in a nice part of Richmond, with many tourist attractions and several nice and fun eating establishments within walking distance. Making reservations was easy and the staff member was very cordial. No workout facilities but the Y M C A swas...

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Thank scottjU5324KW
Baltimore
Reviewed 3 March 2016

Pleasant and helpful staff, very clean and comfortable room. Before dinner, we walked a few blocks to the Canal and followed the Canal Walk to the James River. The setting sun lit the flying geese from below, and the river roared below out footbridge. Dinner at hotel, excellent lamb chops. Will go back!

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1Thank carol n
Bronx, New York
Reviewed 2 March 2016 via mobile

I love this place, the staff is wonderful..... Kait Miller at the bar is very helpful and informative not to mention very sweet. Evan at valet parking is amazing he is the reason why I dined with Kait. Will is very kind and friendly, even the chef,Tony, came out to converse with the clients. Ryan at front desk is great...

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Thank wandy c
Chesapeake, Virginia
Reviewed 1 March 2016

We always stay at The Berkeley when we stay in Richmond. You get the elegance of a nice hotel mixed with the quaintness of a smaller one. No complaints here and located in a great spot. The prices are usually under the "big hotel" chains and the service is more personable.

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Thank Swit9
Albertson, New York
Reviewed 1 March 2016

Hotel was just as advertised. We had a very pleasurable stay. Would highly recommend this property. Very friendly staff and extremely clean rooms. Great location to see all of downtown Richmond. The only thing the room missed was a refrigerator.

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Helpful?
Thank Lamie L
Richmond, Virginia
Reviewed 29 February 2016

The Berkeley Hotel was a great location to explore RVA. We could and did walk everywhere - along the canal, the James River, and in Shockoe Slip and SHockoe Bottom. A seeming endless selection of restaurants, bistros, bars and galleries, shops too. Lots of historic points of interest make it a complete experience - something for everyone. We had a...

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Helpful?
Thank Mary Margaret K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219-4116
Region: United States > Virginia > Richmond
Price Range: RM587 - RM952 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley Hotel staff and other travellers.
5 questions
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Virginia Beach, Virginia
2 months ago
Northampton, United Kingdom
9 months ago
Atlanta, Georgia
Arlington, Virginia
2 months ago

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Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ASK for fourth floor”
 of 5 bubbles 757NigelB, 2 Nov 2016 | Read review
“get an off street room”
 of 5 bubbles psutz, 24 Oct 2016 | Read review
“The area has an active night life, so be prepared for some street noise on the weekend.”
 of 5 bubbles megamom2, 23 Oct 2016 | Read review
“Avoid room 410 as it really leaks when it rains. Your floor will be soaked.”
 of 5 bubbles hqueeniew, 9 Oct 2016 | Read review
“We were in a room near the end of the hall and even though our door sounded loud when it shut, we never heard another door close.”
 of 5 bubbles melissaaharding, 2 Oct 2016 | Read review
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