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The Berkeley Hotel

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Traveller (105)
Room & Suite (52)
Dining (23)
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Overview
  • Excellent58%
  • Very good27%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“shockoe slip”(53 reviews)
“small hotel”(20 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from The Berkeley Hotel
Special Offer: Save 20% + Free Breakfast
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Offers from The Berkeley Hotel
Special Offer: Save 20% + Free Breakfast
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,001)
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35
Show reviews that mention
All reviewsshockoe slipsmall hotelcobblestone streetvalet parkingtobacco companylovely hotelvalet servicecanal walkstreet parkingrestaurants and shopslocation is greatshockoe bottomroom was largegreat roomfront desk staffsouthern hospitalitybed was comfortable
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191 - 195 of 992 reviews
Reviewed 5 June 2017

Room was very nice and clean. Great location. Only problem was that the safe was locked and the desk told me that it would be unlocked while I was out for dinner, but it was not and I never hear why. But I was only...More

Review collected in partnership with this hotel
1  Thank rogerk190
Response from Kevin M, Manager at The Berkeley HotelResponded 5 June 2017

Thanks so much for your kind words about our hotel and staff. I do apologize about the Safe. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about...More

Reviewed 4 June 2017

I met friends for a weekend in Richmond and spent two nights at the Berkeley. My room was spacious, clean, and quiet, and the front desk staff was friendly and efficient. My friends and I enjoyed breakfast in the hotel restaurant both mornings. (Our server,...More

Review collected in partnership with this hotel
1  Thank roberteQ7129HK
Response from Kevin M, Manager at The Berkeley HotelResponded 5 June 2017

We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit, I will share your Review with Adrianne and our Team. Your happiness and comfort is always our number one...More

Reviewed 2 June 2017

After driving for 9 hours and expecting to go downstairs for dinner, we were informed that the restaurants were closed because of the holiday weekend. They advertise two restaurants and did not inform us that they would be closed during our stay. My husband had...More

Review collected in partnership with this hotel
Thank F627YXjosephp
Response from Kevin M, Manager at The Berkeley HotelResponded 3 June 2017

I would first like to thank you for taking the time to tell us about your visit. It is my sincere apology that your stay did not meet your expectations. I have made Our management Team aware of the issues mentioned above and will work...More

Reviewed 2 June 2017

Room 503 is decent for 2 folks, big bathroom, quiet corner, higher floor. OK for folks who don't mind white noise, and the window looks directly out onto a 4-story building's room, with a large air handler that is humming fairly loudly much of the...More

1  Thank kozmoboxman
Response from Kevin M, Manager at The Berkeley HotelResponded 3 June 2017

We would first like to thank you for taking the time to tell us about visit.It is our sincere apology that some areas of your stay did not meet your expectations. I have made Our management Team aware of the issues .Thanks again for taking...More

Reviewed 1 June 2017

Great hotel! Staff amazing! Service was wonderful. We were there for my daughters wedding and every detail was attended to! They handled deliveries to us, multiple valet runs for my car, breakfast for the Bride and bridesmaids. My whole family stayed too!! Everyone enjoyed their...More

Review collected in partnership with this hotel
1  Thank deborahmX7403KL
Response from Kevin M, Manager at The Berkeley HotelResponded 1 June 2017

Thanks so much for this wonderful review. We are very proud of our hotel and our Wonderful employees. It is so nice when they are recognized for their awesome guest service! We hope that you will return to see us soon. We do appreciate your...More

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Best Value Properties in Richmond, VA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$147 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$147 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
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Traveller (105)
Room & Suite (52)
Dining (23)
Business Centre & Event Rooms (1)
Questions & Answers
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Jennifer G
4 January 2018|
AnswerShow all 2 answers
Response from Michael B | Reviewed this property |
11 minutes walk or quick taxi
0
Votes
27 December 2017|
Answer
Response from Tina H | Reviewed this property |
I cant answer that - a simple phone call to the front desk should be able to clear that up for you
0
Votes
vajoefisher
25 December 2017|
AnswerShow all 4 answers
Response from Tina H | Reviewed this property |
yes
0
Votes
Room Tips
"Rooms on the back or side of the hotel have less traffic noise."
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"We were in Room 502, which is a corner room in the back, very quiet but also dark, faces another building, so..."
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"Be sure to ask for a room away from the elevator when booking."
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"If you're a light sleeper, take a room away from the alley-side of the hotel, it was noisy when the..."
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