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Hilton Richmond Downtown

Booking.comUS$144*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$144*
US$144*
US$144*
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Hilton Richmond Downtown
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1,416 Reviews from our TripAdvisor Community

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Showing 1,410: English reviews
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Blacksburg, United States
Reviewed yesterday NEW

Stayed here for a business trip. It was easy to get to from the Interstate, valet service was fast, staff were very helpful. Very quiet hotel, well maintained. I really enjoyed the fitness center, which had more than the usual treadmill and elliptical. Room and bathroom were very clean and comfortable. Only complaint is the bathroom has no fan, so...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank elizabethmH5779AF
Hatboro, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 16 April 2017

The location was perfect for our visit to the Virginia state capital. We were on our way home from a short tour of some southern states. Virginia was our last stop before heading home and the Downtown Hilton was the perfect stop to end our trip. It is located within walking distance of most of the sights we wished to...

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Helpful?
1Thank SVH823
About Hotel's Favourite Review
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear SVH823: Thanks for recognizing several on the team after your visit. I will be thanking them accordingly. It was great to hear you enjoyed many historic destinations during your stay with us, and utilized our shuttle as well. We hope to see back again ! Sincerely, John and team.

Boston, Massachusetts
Reviewed 2 days ago NEW

We were upgraded to a room on the 7th floor during our stay. It was an oversized room and it allowed us access to the executive lounge on the first floor. The room was very large and the beds were very comfortable. It was very quiet in our room - little noise from outside or other rooms. We received wonderful...

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Helpful?
Thank travel43_11
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and your Tripadvisor review. It was nice to hear you had a pleasant stay with us. We appreciate you recognizing our "central location and great staff" as well our executive lounge, and quiet rooms. I'll certainly thank Tiara for her efforts as well our drivers on the team. We hope to see you back again...

Reviewed 2 days ago NEW

I'm sure you won't be disappointed staying at this location. Every staff member with whom that I came in contact with was attentive and kind, especially the front desk, the housekeeping, room service, and parking attendant. This is the 2nd time that I've already returned to this hotel for my visit to Richmond, VA for my son's graduation. I had...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank X6914ARvictorp
Succasunna,NJ, United States
Reviewed 2 days ago NEW

Very helpful and friendly staff at check in .Pool ,hot tube and fitness center were very well maintained free water and head phones. well maintained rooms .cleaning staff great job. very easy to get you car in and out cost #$25.00 pre day ,but you can come and go for one flat rate all day

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank H9340GFrobertd
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and your review. Great to learn you had a very nice stay with us. We appreciate you recognizing our cleaning staff as well our valet services. We hope to see you back again soon. Sincerely, John and team

Tinton Falls
Reviewed 5 days ago NEW

This building was built in 1885 & was a famous department store. They have kept that theme & some items from the store! The restaurants there are amazing. The rooms are huge and beds super comfy. In the heart of Richmond. This is the first Hilton I have ever liked. It is clean and really high end for a reasonable...

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Helpful?
Thank Roseann P
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Roseann; Thank you for your visit and your review of our "Incredible Building". Yes, our wonderful facility was open as a department store in 1885 and we still feature many items on display throughout as well some classic menu items from the day. Great to learn you had a pleasant experience with us for a reasonable price ! We...

Alexandria, Virginia
Reviewed 5 days ago NEW

My stay was average. The outside area was very noisy, therefore kept me awake at night. The valet parking was a headache due to the number of people. Hotel rooms were clean. Front desk made you feel welcome and gave you an update.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank S6368RBkarene
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and your review. I was disappointed to hear you had some "outside noise", or sounds of the busy City ! We do have quieter interior rooms for the future. We appreciate you recognizing our clean rooms and front desk staff and hope to see you back again soon. Sincerely, John and team

Damascus, Maryland
Reviewed 1 week ago NEW

The location is good if you want to be in downtown Richmond. Breakfast buffet was pretty standard as was the bar. I would not stay here again because I felt that my room was dirty and there were ants in the bathroom. Happy it wasn't roaches or bedbugs, but not really thrilled with ants in my hotel room either. Also,...

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Helpful?
Thank WatsonFamily2013
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Watson Family; Thanks for your visit and feedback. We've already communicated on your other survey response and have addressed your comments with the team. Best of luck to you in your future travels. Sincerely, John and team.

Rockville, Maryland
Reviewed 1 week ago NEW

Big room, high ceilings, neat, clean and VERY comfortable pillow top mattresses. 'Bad back people' should have no fear about staying here. Very smooth and quick check-in, friendly and helpful staff, great bell and valet parking experience. This is especially impressive because it was graduation eve at Virginia Commonwealth University (we have a new PhD in the family, yay!) and...

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Helpful?
Thank RoverWise
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and your review from a VCU graduation weekend and congrats on your new PhD in the family ! Great to learn you enjoyed your experience with us. We appreciate you recognizing our staff (Check-in, Bell and Valet) on a busy weekend. We hope to see you back again soon. Sincerely, John and team.

Reviewed 1 week ago NEWvia mobile

I recently talked to Amy about planning an event and she was very informative and helpful in scheduling options. I would strongly recommend Amy for your future event planning in downtown Richmond. Ask for Amy!

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Helpful?
Thank Robert L
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Robert, Thank you for your stay and feedback. Glad to hear you had a great planning session with Amy and trust your event went great too. We hope to see you back again soon. Sincerely, John and team.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: RM692 - RM1,362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, Hilton Hotels Direct, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#6 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
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See all questions (3)

Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are quiet”
roseannp336, 18 May 2017 | Read review
“Room 326 had ants in the bathroom and very loud AC unit.”
WatsonFamily2013, 16 May 2017 | Read review
“Ask for street view room if you want a better view; if you like working out, stay on the second floor for convenience.”
johnericsv, 14 May 2017 | Read review
“Ask for room close to elevator otherwise if you get one farthest away its a long haul”
JFreez, 9 May 2017 | Read review
“Above third floor better view suggest seventh floor”
FFVaforever, 7 May 2017 | Read review
5 of 5
Booking.com
US$144* /night
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Expedia.comUS$144
Hotwire.comUS$144
Hilton.comUS$144
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Prices are for 1 room, 2 adults
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