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Hilton Richmond Downtown

501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
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Close 
  • Virginia Capitol Building
    0.5 km
  • 4 star hotel
  • Free Wifi
Reviewed yesterday
Huge Room
This was one of the biggest hotel rooms that I have ever stayed... more
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1,336 Reviews from our TripAdvisor Community

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Showing 1,330: English reviews
Boston, Massachusetts
Reviewed yesterday NEWvia mobile

This was one of the biggest hotel rooms that I have ever stayed in that was not a suite. All brand new. Hotel has a shuttle to take you all over town. Nice health club with reasonable size indoor pool. Great Italian restaurant in the hotel for dinner. Very nice hotel in an interesting city. Would stay here again.

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Helpful?
Thank drjeff
Virginia Beach, Virginia
Reviewed yesterday NEW

We had the smell of marijuana on our entire floor. I complained about it a couple times and nothing was done. The guy that checked us in had an awful attitude that I wanted to have a room close to our group and placed us on a floor with none of our group. He also asked me if we wanted...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank D2653KPambers
Plantation, United States
Reviewed yesterday NEW

Clean and posh hotel. Friendly staff and great room service. In the middle of down-town so recommend renting a car to get around as there is not much to do in the immediate vicinity. Received complimentary continental breakfast with the type of room I stayed in which was ok.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank angelamp2017
Blacksburg, Virginia
Reviewed 2 days ago NEW

I had great experience staying in this hotel. I I was in town during General Assembly. They have a great valet staff the really took care of the guests and their cars. I'd love to go back to this hotel for a weekend with my family.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Matt M
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Matt; Thank you for your visit for the General Assembly session this year and your comments to Tripadvisor. I have already thanked our valet team for your positive comments. Please do make another visit to see us and Richmond, lots of great new places to visit in Richmond, and new restaurants, craft breweries, and more. Another healthy consideration is...

Baltimore, Maryland
Reviewed 2 days ago NEWvia mobile

We were originally booked for another area hotel and upon arrival decided that it was neither safe or clean enough and cancelled the res. Upon arrival at the beautiful, contemporary and clean Hilton we met Lisa at the front desk who checked us in and gave us an overview of the downtown area. Lisa was superb and made us feel...

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Helpful?
Thank Kristen K
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Kristen; Thank you for making a switch and landing with us here at the Hilton. It was wonderful to see Lisa provided some great information for you, and you enjoyed Richmond and your stay with us. I'll be thanking Lisa for her efforts. We hope to see you back again soon. Since you made the switch, you may want...

Vienna, Virginia
Reviewed 4 days ago NEW

My family spent one night here while on a college visit to VCU. We were charmed by the stately yet inviting accommodations. The staff were professional, friendly and eager to please. The hotel is convenient to the university, state capital and courts. We would highly recommend it. The renovation from department store to hotel was well done and preserved the...

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Helpful?
Thank eminva
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your college visit and comments to Tripadvisor. I'm glad you found our hotel to be "Charming", as well enjoy the renovations from a Historic Department Store to a multi-use facility; Hotel, Restaurants, Apartments and more. You are correct, being in the city and on some lower exterior floors at times you can hear the "sounds of the...

Richmond, Virginia
Reviewed 4 days ago NEW

I went here for a wedding and I thought this hotel was very elegant. The staff was really friendly and polite. The décor was clean and neat. The set up of the wedding ball room was really nice and clean. They have a nice lounge area where you can just sit and hang out. The only downside I saw was...

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Helpful?
Thank tcb04
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

We thank you for your visit and review and appreciate the "elegant" comments about the hotel and the wedding you attended. You are correct, Parking is a challenge in the Downtown area, and while there are various lots, and free street parking on the weekends, with Richmond becoming more popular as well many new Downtown residents, it has become an...

Wilmington
Reviewed 5 days ago NEW

Excellent service all around with one exception, bar service, understaffed...seemed irritated by our presence. It was like this service was subcontracted compared to all other staff. Valet, bell service, check-in, check-out ALL focused on customer attention with a smile. Then when it came to bar/food service we went across the street to another hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lennyl939
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Lenny, Thanks for the majority "Great" feedback from your recent visit. I sent a personal note to learn more about your bar visit, and to address this with the team. We certainly do have slow and busy times pending events, weddings, etc... but that shouldn't impact the customer attention as you noted. Looking forward to more details on your...

Ocean Isle Beach, North Carolina, United States
Reviewed 6 days ago NEW

Rooms were modern & clean and staff was very helpful. The gym had something for everyone and there were many restaurants in the hotel as well as nearby for many food options. This was our second stay here for a volleyball tournament. If you sleep on the street side bring a fan or ear plugs--the windows are thin and the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mary W
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Mary, Thanks for your recent visit and review. Glad to hear you enjoyed your stay for a Volleyball weekend. Being in the city, our lower exterior rooms certainly can hear the "sounds of the city", and we do have quieter interior rooms as well, or as you suggested bring a fan ! We hope to see you back soon....

Wilmington
Reviewed 6 days ago NEW

Great Hotel! Perfect location for our tournament. Super comfy beds and sheets. Loved the modern decor!! The gym was very nice and easy to use. The pool and hot tub were great as well. I would definitely recommend this hotel to others if they are staying in the Richmond area!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 578hillaryv
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thanks for your recent visit for Volleyball, we hope your team did well. We'll share your positive review with the team, and hope to see you back soon. Good luck with the season ahead. Sincerely, John and team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: RM716 - RM1,353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline, Travelocity and Hotels.com so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Luxury Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
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Questions? Get answers from Hilton Richmond Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on interior courtyard are quieter.”
 of 5 bubbles eminva, 20 Jan 2017 | Read review
“7th floor is the Exec. floor but good luck getting it. Even with my diamond status, i rarely get up there.”
 of 5 bubbles 20165, 5 Jan 2017 | Read review
“I was on the 4th floor and everything was good”
 of 5 bubbles UrbanBuzzMagCom, 30 Dec 2016 | Read review
“Avoid the rooms on the Broad Street site.”
 of 5 bubbles RossFelix, 28 Dec 2016 | Read review
“All rooms seemed quite good”
 of 5 bubbles 653gabrielw, 21 Dec 2016 | Read review
5 of 5