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Hilton Richmond Downtown

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Traveller (257)
Room & Suite (160)
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Overview
  • Excellent58%
  • Very good29%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“department store”(116 reviews)
“convention center”(123 reviews)
“front desk”(237 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Richmond Downtown
Hotel deals
Offers from Hilton Richmond Downtown
Hotel deals
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Reviews (1,691)
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1,683 results
Traveller rating
952
489
154
56
32
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952
489
154
56
32
Show reviews that mention
All reviewsdepartment storeconvention centerfront deskvalet parkinghigh ceilingswithin a mile radiusvalet staffshuttle servicehistoric buildingthe executive loungefull servicefree shuttlebusiness tripthe entire staffvery nice hotelenjoyed my staybroad street
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1 - 5 of 1,683 reviews
Reviewed 2 days ago

i was very impressed with this property. from the moment you get to the hotel you are welcome by the valet parking team and they were very professional and friendly. the staff in the front desk very professional and friendly. the concierge room is beautiful...More

Thank joselito1959
Hotel's Favourite
Reviewed 23 June 2018 via mobile

Wow! I loved this place. It open in 2015 but the decor down to every last ceiling light fixture was so contemporary and stylish! I really thought it had opened just a few months ago. We got the room free through hilton points from my...More

Thank Gail H
Response from John C, General Manager at Hilton Richmond DowntownResponded 26 June 2018

Dear Gail; Thanks for your visit and wonderful review of our historic hotel. Yes, our designers, and team did a great job with the repurposing of the wonderful Miller & Rhoads. There are a few coffee shops nearby, Pops on Grace, and some others, as...More

Reviewed 5 days ago

Our room was great. Spacious, comfortable, very clean and nice décor. We had cocktails at the bar and dinner at La Grotta . The cocktails were well done and reasonable. Dinner was wonderful. True Italian cuisine. The staff, bartenders and servers were all excellent. Every...More

Thank cgalston
Response from John C, General Manager at Hilton Richmond DowntownResponded 3 days ago

Thank you for your recent visit and positive review. It was good to hear you enjoyed many of our services and amenities, as well La Grotta Restaurante. We hope to see you again soon.

Reviewed 5 days ago via mobile

Stayed here overnight with my wife and 4 month old daughter while I was working in Richmond. I’m just gonna say it like it is — this hotel was fantastic. When we arrived, the front desk associates noticed we had a small baby and offered...More

Thank Adam V
Response from John C, General Manager at Hilton Richmond DowntownResponded 3 days ago

Dear Adam; Thank you for your recent visit and positive review. We are glad you found us to be one of the best ! Hoping your wife had a Happy Birthday, and we hope to see you back soon.

Reviewed 1 week ago

I spent two agreeable nights at this hotel, enjoying the welcoming and helpful staff and the tasty food. The level of housekeeping is absolutely superior....bathroom, bedroom surfaces, even under the bed! I would definitely stay here again were I to find myself in Richmond.

1  Thank lranewyorkparis
Response from John C, General Manager at Hilton Richmond DowntownResponded 3 days ago

Thank you so much for your stay and wonderful review. I'll certainly be thanking my Housekeeping team ahead related to your comments. We do hope to see you back again in Richmond soon.

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$162 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Richmond
#5 Luxury Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
#7 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Richmond
#5 Luxury Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
#7 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (257)
Room & Suite (160)
Dining (23)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
blessangel
24 July 2017|
AnswerShow all 3 answers
Response from John C | Property representative |
We are maybe two blocks away, as well our complimentary van service can drive you there as well if it's rainy ! Thanks, jc
0
Votes
Russell M
5 July 2017|
AnswerShow all 5 answers
Response from BuffaloDanielL | Reviewed this property |
there is parking at the hotel, and a pay per day lot right across the street that was reasonable. can't recall the exact price though.
1
Vote
Martha R
4 November 2016|
AnswerShow all 3 answers
Response from John C | Property representative |
Dear Martha; Thanks so much for your comment about Military rates. There are many factors involved with rates (Dates / Availability) however bottom line we appreciate our service men and women, in fact have many on our team... More
0
Votes
Room Tips
"Maybe something on the inside to avoid police sirens?"
Read review
"Don't rely on the desk for a late night ride"
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"Ask for a room on an upper floor facing the street"
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"Higher floors have nicer views. Unsure of views from other side of hall"
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