We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Richmond Downtown

PricelineUS$138*
View Deal
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$144*
US$138*
Great Deal
US$144*
US$144*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Hilton Richmond Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,420 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Richmond Downtown
See the most recent reviews
Showing 1,414: English reviews
Atlanta, Georgia
Reviewed 13 June 2016 via mobile

Our room was great!! Every staff person was smiling and accommodating. We will definitely stay at the Hilton downtown again! The location was very good for us And the evening bar visits were great the only negative was the coffee but the espresso was great

 Report
Helpful?
Thank Garymac0501
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Garymac; Glad to hear you enjoyed your "Virginia Stay" with us. We hope to see you back soon. Sincerely, John and team

Reviewed 10 June 2016

Hotel is a converted department store. They did a fabulous job on the conversion. Great style with the décor. Fun pictures and artifacts from the past. Rooms were spacious Staff was also great. Friendly. Eager to please. Will definitely stay there again and recommend to others.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank C4967TYlindah
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and review. We are glad you enjoyed our recently renovated Historic hotel, the former Miller & Rhoads Dept. Store. I agree, the design team and all involved did a great job with the renovation, use of historical pictures and artifacts, and more. We hope to see you back soon. John and team.

Chicago, Illinois
Reviewed 10 June 2016

What we expected to be your standard business hotel stay turned out to be something much more unique. Every single person we encountered, from valet guy to front desk staff to maid, was genuinely friendly and human. We were immediately impressed by the tie-in to the building's historic renovation, from the original lobby floors (pointed out by the front desk...

 Report
Helpful?
Thank fuga
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Fuga; We appreciate your visit and great review on Tripadvisor. We are proud of our historic facility, now a full-service Hilton Hotel, and glad you noticed many of the components. However, you recognized the more important service aspect from our team, thanks !! We will share your comments with the many you recognized. Sincerely, John Cario GM

Vienna, Virginia
Reviewed 9 June 2016 via mobile

I was most impressed with the staff here - everyone was so friendly and eager to help! The hotel was also very clean, my room was enormous, and the decor was both beautiful and soothing. Although I didn't use the service, I liked that the hotel has a free shuttle anywhere within 2 miles. I also liked the plaques near...

 Report
Helpful?
Thank Melissa F
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Melissa; We thank you for your visit and feedback on Tripadvisor. Nice to hear you enjoyed our team, and your room. The plaques certainly tell a story of yesteryear when this historic building was the Miller & Rhoads Department store. We hope to see you back soon. Sincerely, John and team.

Philadelphia
Reviewed 9 June 2016 via mobile

A nice high end hotel that is remodeled from an historic department store. Our room was very large, nice robes, clean and very modern. Solid continental breakfast and friendly service. Main negative is that you need to do valet parking for about $23.

 Report
Helpful?
Thank PelleasPhiladelphia
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and feedback. I was pleased to hear you enjoyed your visit and found our renovated historic Miller & Rhoads Department store to your liking. Yes, being in a city location we only have limited parking and valet only, however on the weekends street parking (if available) is free, and the lot across the street is...

Sterling, Virginia
Reviewed 8 June 2016

We were in Richmond for a wedding held at the John Marshall Ballrooms! The Hilton offered our guests a free shuttle within a two mile radius of the hotel. Many guests took the shuttle to the John Marshall and on the next day had the shuttle pick them up at one of the local museums. Valet parking was in/out -...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Denise E
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Denise; Glad to hear you enjoyed a wedding at our neighbors the "John Marshall", what a great location, and only a few blocks from us. Yes, we offer our shuttles within two miles of the hotel for such an event, or other destinations; Museums, Restaurants, and more. Thanks for your post, and we hope to see you back soon...

Katonah, New York
Reviewed 8 June 2016

Stayed here on a visit to VCU- great location, very nicely done and friendly staff. We did not get to try the restaurant but will on the next visit! Our room was spacious enough - beds were not the most comfortable but not bad. Would have liked more information about the shuttle, how to take it to nearby places but...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank TravelinSoccerMom
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear TravelingSoccerMom; Great to hear you stayed with us during a VCU visit, and if it's college hunting, good luck with your choices ahead. My son just graduated from VCU (time flies) and enjoyed his time there, and a great education, awesome University. We'll certainly review your comments with the team and try to better communicate our shuttle availability. Basically...

Sterling, Virginia
Reviewed 7 June 2016

Fine they had a a carpet problem and overdid the air freshener which was overwhelming and sort of sickening. Otherwise the hotel is in a good location and the room was very large and comfortable even if the air conditioning was very noisy.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Nancy C
Washington, United States
Reviewed 6 June 2016

We stayed for one night. Benjamin went out of his way to help us find our way around the city and made recommendations too. I wish the rooms USB hub, since this hotel was recently renovated that would have been a nice addition. The hotel is clean and in a good location.

 Report
Helpful?
Thank Bonita S
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Bonita; Thanks for your visit and comments on your stay. I'll thank Benjamin next time I see him for his assistance. We'll certainly review the USB hub comment, and I think we are ordering some ahead for our Executive Level to begin with, but thanks for the suggestion. We hope to see you back soon. John and team.

Reviewed 6 June 2016 via mobile

I came in town for my daughters wedding 2 weeks ago and the hotel staff was simply amazing. Front desk was great house keeping and the restaurant staff (morning and night). Also the valet staff was amazing as well. One guy in particular (Dominic) was very helpful from the night I checked in during the entire weekend. He seemed to...

 Report
Helpful?
Thank Dimitri P
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Dimitri; Thanks for your recent visit and great post on Tripadvisor. I just went out and thanked "Dominic" for your comments. We look forward as well to your return visit to our Hilton. Thanks, John and team

253 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (208)
Viewed
Hotel & Grounds (42)
Viewed
Business Centre/Function Rooms (5)
Viewed
Room/Suite (80)
Viewed
Bathroom (27)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (8)
Viewed
Dining (15)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Other (11)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Richmond hotels
0.7 km away
Omni Richmond Hotel
Omni Richmond Hotel
#12 of 81 in Richmond
1,834 reviews
0.4 km away
Linden Row Inn
Linden Row Inn
#8 of 81 in Richmond
1,004 reviews
0.7 km away
The Jefferson Hotel
The Jefferson Hotel
#1 of 81 in Richmond
1,211 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Quirk Hotel
Quirk Hotel
#6 of 81 in Richmond
646 reviews
0.8 km away
The Berkeley Hotel
The Berkeley Hotel
#7 of 81 in Richmond
805 reviews
0.1 km away
Richmond Marriott
Richmond Marriott
#20 of 81 in Richmond
692 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: RM680 - RM1,381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Hilton Hotels Direct, Hotwire, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#6 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are quiet”
roseannp336, 18 May 2017 | Read review
“Room 326 had ants in the bathroom and very loud AC unit.”
WatsonFamily2013, 16 May 2017 | Read review
“Ask for street view room if you want a better view; if you like working out, stay on the second floor for convenience.”
johnericsv, 14 May 2017 | Read review
“Ask for room close to elevator otherwise if you get one farthest away its a long haul”
JFreez, 9 May 2017 | Read review
“Above third floor better view suggest seventh floor”
FFVaforever, 7 May 2017 | Read review
5 of 5
Priceline
US$138* /night
View Deal
Booking.comUS$144
Expedia.comUS$144
Hilton.comUS$144
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates