We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hilton Richmond Downtown

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Richmond Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,355 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Richmond Downtown
See the most recent reviews
Showing 1,349: English reviews
Boston, Massachusetts
Reviewed 28 March 2016

This was a great hotel! The rooms were spacious and comfortable. We were put on the second floor which was near the pool and fitness room, that was great! The fitness room was very nice with new equipment and pool was nice especially when it wasn't crowded. The hot tub was actually hot and was so relaxing. We did have...

 Report
Helpful?
Thank Leas0phia
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and feedback. I was glad to see overall a good visit, and you enjoyed the pool and fitness area. We did unfortunately have a large group using the pool on Easter weekend as noted, we do apologize for these inconveniences. While we are a 100% non-smoking hotel we unfortunately have the few rule breakers. We'll...

ct
Reviewed 25 March 2016 via mobile

After a stop downtown at Foo Dog for some eclectic Asian cuisine, checked in here for the night. Brand new inside. Rooms nicely appointed and very comfortable. Great pillows! 8 huge ones for 2 queen beds! Fitness center looked nice but didn't have chance to use. Easy access to 95. Starbucks across street at Marriott in case you need breakfast...

 Report
Helpful?
Thank kkr67
Jimmy M, Manager at Hilton Richmond Downtown, responded to this review

Hi kkr67, Thank you for giving us the opportunity to serve you at the Hilton Richmond Downtown! I'm glad you enjoyed the rooms and found them comfortable. Our rooms all have the serenity bedding and the pillows are "great"! We are working on our own coffee bar serving Intelligensia coffee and will also sell grab and go items! Hopefully you...

Alexandria, Virginia
Reviewed 24 March 2016 via mobile

I always stay here when I go to Richmond. This hotel was The Miller & Rhoades department store building remodeled into a hotel. It's a great building and a piece of Richmond's history preserved. My most recent visit was rewarded with a free upgraded room. The room was a 1 BR suite. The bathroom had a bath w/shower and a...

 Report
Helpful?
Thank KCS1958
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear KCS1958; We sincerely thank you for your recent visit with us as noted at our newly renovated Hilton, in the historic Miller & Rhoads Department Store. We are appreciative of your "great hotel" and 5 star rating, as well glad we upgraded you on your recent visit. We hope to take care of you again in the future. Sincerely,...

Marlton, New Jersey
Reviewed 23 March 2016

The rooms were nice and the staff were very helpful. Breakfast in the executive lounge was a little less than I would have liked. Next time I will eat in the lobby or find a local spot. It was a little noisy but it was St. Patty's day so I can cut them some slack.

 Report
Helpful?
Thank Dennis08053
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Dennis; Thanks for your visit and feedback. Glad you were here for a St. Patty's visit, yes it was busy in Richmond and here at the hotel. While it looks like you visited our Executive Lounge, we certainly welcome your additional notes (via personal email) to see where we can do better. Our Executive Lounge offers a basic continental...

Virginia Beach, Virginia
Reviewed 21 March 2016 via mobile

Super convenient to the greater Richmond convention center, catty corner to it. Staff was absolutely wonderful only thing that kept it from five stars was the breakfast staff being overwhelmed in the morning and they needed more help. Billy was a great server but he simply did not have enough help with all but one table full. Chandra, The food...

 Report
Helpful?
Thank Phrogmedic
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and feedback on your stay with us. You are correct with our location, very convenient to the convention center and more. I will thank the team you mentioned, as well review with our F&B team to get to a 5 star ranking ahead. We hope to see you back soon and get a 5 star...

Washington, D.C.
Reviewed 18 March 2016

I really liked this hotel. The location is in the heart of downtown Richmond and right near the convention center. It has also recently been remodeled so everything was nice and new. Bed was comfortable but a little hard for my taste. Service was great and all the staff were very friendly. Food was also pretty good. The gym was...

 Report
Helpful?
Thank Aquaphine
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Aquaphine; We thank you for your visit and great review of our hotel. We are glad you enjoyed our recent renovation and the various services and amenities you noted. We'll share your comments with the team, and hope to see you back soon. Sincerely, John Cario General Manager

Washington DC, District of Columbia
Reviewed 18 March 2016

This location served us well for exploring Richmond. The courtesy shuttle was great although the drivers varied in their knowledge of the area, I think one of them may have been new to the area - he probably should have said he didn't know rather than making stuff up! The hotel itself was lovely and our king room on the...

 Report
Helpful?
Thank 2014Mum2Be
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thanks for your visit and feedback about your stay. I was glad to see you enjoyed our shuttle service as well other areas of the hotel. We'll certainly ensure all the drivers are well versed in regards to the area. Most attend the Richmond Customer Service classes as well to ensure they give accurate information to our visitors. We hope...

Saint Louis, Missouri
Reviewed 15 March 2016

The Hilton is in the beautifully restored building that used to be a department store-- the lobby reflects that history and is spacious, and gracious-- open spaces but lots of comfortable nooks to sit in as well. Rooms were clean, beds were firm, --pretty much what you would expect from a Hilton. Gym was better than average. A nice row...

 Report
Helpful?
Thank StlAlison
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear StlAlison; Thanks for your visit and great feedback on our hotel and staff / services. Richmond certainly has seen a revival as you noted with some great new restaurants nearby (walking on Grace Street) or a quick free shuttle ride away. Glad to see we had all you needed, yet shopping in the immediate area is a void at...

Philadelphia, United States
Reviewed 15 March 2016

This Hilton hotel has everything I want in a downtown hotel. Attentive staff to good food and a great environment. Their nod to this location as a former department store is a wonderful plus. I'll stay there again.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Rodney S
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Rodney; Thanks for the recognition of our hotel and team. We are pleased to continue the legacy of the former Miller & Rhoads Department store today as a multi-use facility; our Hilton, M&R Residents, Mtg. space, restaurants and more. Coming this summer another restaurant. We hope to see you back soon. Sincerely, John and team

Clintwood, Venezuela
Reviewed 15 March 2016

Great hotel and beautiful use of an old building. The only area that could have been improved upon was the quality of the food. It was just ok and kind of generic hotel food. I expected more from Hilton.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Amanda B
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Amanda; Thank you for your recent stay and review. We enjoying showcasing our former historic Miller & Rhoads Department store as the new Hilton - Richmond Downtown. We have reviewed your food comments with the team and continually look to improve upon our menu's. I hope you'll see some changes in the near future. Sincerely, John and team

249 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (203)
Viewed
Hotel & Grounds (42)
Viewed
Business Centre/Function Rooms (5)
Viewed
Room/Suite (80)
Viewed
Bathroom (27)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (8)
Viewed
Dining (15)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Richmond hotels
0.8 km away
Omni Richmond Hotel
Omni Richmond Hotel
#10 of 81 in Richmond
1,723 reviews
0.5 km away
Linden Row Inn
Linden Row Inn
#7 of 81 in Richmond
958 reviews
0.8 km away
The Jefferson Hotel
The Jefferson Hotel
#1 of 81 in Richmond
1,161 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
Crowne Plaza Richmond Downtown
0.8 km away
The Berkeley Hotel
The Berkeley Hotel
#8 of 81 in Richmond
739 reviews
0.1 km away
Richmond Marriott
Richmond Marriott
#17 of 81 in Richmond
642 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: RM713 - RM1,355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Travelocity and Hotels.com so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#6 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor was nice and quiet. It also has the pool and workout area.”
 of 5 bubbles htgribble, 22 Feb 2017 | Read review
“Get an interior room for a quiet night sleep.”
 of 5 bubbles christinec871, 13 Feb 2017 | Read review
“Request a corner room”
 of 5 bubbles Darrylswife0701, 30 Jan 2017 | Read review
“Rooms on interior courtyard are quieter.”
 of 5 bubbles eminva, 20 Jan 2017 | Read review
“7th floor is the Exec. floor but good luck getting it. Even with my diamond status, i rarely get up there.”
 of 5 bubbles 20165, 5 Jan 2017 | Read review
5 of 5