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Candlewood Suites Richmond Airport

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#30 of 81 Hotels in Richmond
Certificate of Excellence
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Candlewood Suites Richmond Airport
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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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Grafton
Reviewed 5 weeks ago via mobile

Just 10 minutes from downtown Richmond. $95/night when everything around it was $60-80/night but you get what you pay for with those places. Hotels in Richmond were anywhere from $164+parking. At $95/night though it was well worth the drive. Room was clean. Hotel was clean. Staff was helpful and friendly. Rooms were stocked with supplies. I honestly don't have any...

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Helpful?
Thank Derek W
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Derek W, Thank you for taking time and completing a review of our hotel. We are happy that our Candlewood Suites Richmond Airport was a great match with your travel needs. Please visit us again. Sincerely, Riitta S. General Manager

Reviewed 9 February 2017 via mobile

Candlewood suites on Audubon drive made my stay unbelievably pleasant. The staff is all very kind and helpful, and were willing to do anything they could to make the stay more comfortable. I would definitely recommend this hotel to any of my co-workers or friends!

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Helpful?
Thank Spencer R
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Spencer R, Thank you for taking the time to complete a 5-star review of our Candlewood Suites Richmond Airport. We are very happy that you had a great 2-month-stay with us. I will let our staff know that you appreciated their helpfulness during your stay. Look forward seeing you here again in the future. Sincerely, Riitta S. General Manager

Reviewed 1 February 2017 via mobile

My partner and I are looking to move to Richmond so we came by to see the area. The hotel was pretty nice but it was too far from everything. This would be great if you were just stopping in as there are lots of shops and places to eat nearby so it is convenient but not if you want...

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Helpful?
Thank aja p
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear aja p, Thank you for taking the time to complete a review of our extended stay Candlewood Suites Richmond Airport in regards to your recent stay with us. We hope you enjoyed Richmond and make it your new home city in the future. Best regards, Riitta S. General Manager

Boston, Massachusetts
Reviewed 26 January 2017

On a recent trip to Richmond I stayed at this Candlewood Suites near the airport. The staff was friendly and helpful at check in and check out and the free shuttle service to the airport was fast and friendly. The suite had more amenities than I needed, was quite comfortable and very quiet. The exercise room was small but had...

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Helpful?
Thank GSWhiz
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear GSWhiz, We thank you for taking the time to complete a GREAT review in regards to your recent stay with us. We are so pleased to hear you enjoyed all our service and amenities. Thank you for staying at Candlewood Suites Richmond Airport and we hope you choose to stay with us again whenever your travel needs to bring...

virginia
Reviewed 18 December 2016 via mobile

I recently stayed at this Candlewood Suites in Richmond Virginia. Due to the lack of staff, there was no one to greet me at the front desk. So, after the long wait I was finally greeted by Ebony. Let me start off saying that Ebony is the only good thing going at this place. She was polite and friendly. Here...

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Helpful?
1Thank spope9
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear spope9, Thank you for writing a review of our hotel. We know many people read reviews and take a cue from guests like you. Thanks for your comments about Ebony, we will for sure keep her and I will pass this along to her. I apologize housekeeping entering your room before your check out time and more training has...

Williamsburg, Virginia
Reviewed 30 November 2016

We really appreciate staying here when we are flying out of Richmond. The rate for an overnight plus leaving our car for 2 weeks can't be beat. Staff is very pleasant and helpful, hotel is clean and convenient - what else could we want? This is not a "luxury" hotel, just a great place to stay at a very fair...

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Helpful?
Thank Nonnie6
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Nonnie6, We are so very happy you enjoy staying at our Candlewood Suites Richmond Airport. Thank you very much for a nice review. I will make sure Grace and April and our other staff will get your comments. We will see you on your next trip. Sincerely, Riitta S. General Manager

Cocoa, Florida
Reviewed 27 November 2016

We were here over Thanksgiving for 4 days. What a nice hotel, clean, friendly staff, decent sized room. Full size fridge, 2 burner stove top, microwave, coffee pot, dish washer. I brought coffee with me, no need to do so, you can get extra coffee from the front desk or help yourself to coffee in the lobby. We were very...

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Helpful?
1Thank cindi m
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear cindi m, Thank you for your great review. Nice to hear that you found our Candlewood Suites a perfect place for your future stays. We look forward welcoming you again. Sincerely, Riitta S. General Manager

seekonk, United States
Reviewed 5 November 2016 via mobile

Stayed for one night on a trip north. Wouldn't recommend this. The rooms are adequate with a stove top and refrigerator in the room. The staff is helpful but we had to request a room change do to a musty smell in the room. Wouldn't stay here again there must be nicer places in the area.

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Helpful?
1Thank Patricia M
IHGService, Guest Relations Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Patricia M, Thank you for writing us a review of your experience during your recent stay. I am happy to read that the kitchen in our suites was convenient for your needs. However, we certainly regret the dissatisfaction you had experienced during your stay with regards to the musty smell in the suite. Please know that this is not...

Fredericksburg
Reviewed 3 November 2016

We stayed @ Candlewood Suites on our last two flights and found the facility and staff to be very good; the on-duty managers were especially helpful and pleasant. The hotel features a food pantry, gas grills on the back patio, and a pool and gym.

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Helpful?
1Thank Robert M
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Robert M, Thank you very much for your review. Our staff takes pride in their jobs and I will make sure they get your feed back. Thanks again and please think of us on your next visit to Richmond. Sincerely, Riitta S. General Manager

Reviewed 2 November 2016

Greeted with a smile we felt at home as soon as we walked thru the door. Traveling as much as we do it's nice to be able to rely on the welcoming atmosphere and easy check in process at Candlewood Suites Richmond. We love the fact that you can 'borrow' the little things that everyone forgets while traveling. Once we...

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Helpful?
1Thank Garrett K
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Garrett K, Thank you for taking the time to write a 5 star review about our hotel. We are so pleased that you enjoyed your stay and that you liked our team members and all the amenities that Candlewood Suites offers. Thanks again for the kind words and we really hope to see you the next time you are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Richmond Airport Hotel (RIC). The Candlewood Suites Richmond Airport Hotel is a member of Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Express & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites Hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites Richmond Airport Hotel is centrally located at the (RIC) Richmond Airport near I 64 & I 295; minutes from the Downtown Richmond & West End real estate districts. Our location offers near access to Ft. Lee (RIR) Richmond Raceway, Colonial Downs, Richmond Convention Center, the Coliseum, VCU Siegel Center & local corporate facilities including Hewlett Packard, Million Air, Phillip Morris, Qimoda, Smurfit Stone and Thomas & Betts.The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/ DVD players, free wired & wireless Internet. Other features include 24 hour business center, shuttle, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Richmond Airport

Address: 5400 Audubon Dr, Richmond, VA 23231-2860
Region: United States > Virginia > Richmond
Price Range: RM377 - RM594 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond Airport 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Candlewood Suites Richmond Airport Hotel Richmond
Hotel Style:
#2 Best Value Hotel in Richmond
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Richmond Airport staff and other travellers.
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Pennsylvania
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Pennsylvania
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Lottsburg, Virginia
8 months ago
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Questions? Get answers from Candlewood Suites Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We preferred rooms facing the entrance & small park on the hotel property.”
 of 5 bubbles robertm127, 3 Nov 2016 | Read review
“We were on the front side.”
 of 5 bubbles iwalk2016, 6 Sep 2016 | Read review
“There is a gazebo out back with grills and picnic tables”
 of 5 bubbles Dukesnyder, 14 Aug 2016 | Read review
“if you need quick wifi, go to the lobby.”
 of 5 bubbles amm925, 11 Jun 2016 | Read review
“Rooms on the front side will not hear the airplanes as much as those in the rear...”
 of 5 bubbles 55JC55, 25 Apr 2016 | Read review
5 of 5